Gerber Collision & Glass - Bloomington

4.8 (2,912reviews)

97%

(309) 663-5011

1 Gilmore Dr, Bloomington, IL 61701

97%

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1 Gilmore Dr
Bloomington, IL 61701

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About Gerber Collision & Glass - Bloomington

See Photos

1 Gilmore Dr
Bloomington, IL 61701

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Gerber Collision & Glass - Bloomington offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

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Website

Reviews (2,912)

Sort By:
Newest
Rating

2,391 Customers Rated

5 Stars

71.7% Complete

(2089)
4 Stars

7% Complete

(203)
3 Stars

1.3% Complete

(37)
2 Stars

0.6% Complete

(17)
1 Star

0.4% Complete

(13)
< 1 Star

1.1% Complete

(32)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop's exceptional customer service, with many highlighting the professional, friendly, and accommodating staff who go above and beyond expectations. Communication stands out as a major strength, with customers appreciating regular text updates, phone calls, and transparency throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look brand new and repairs are completed to excellent standards. Timeliness is generally positive, with numerous customers reporting early completion of repairs. The shop's attention to detail, including vehicle cleaning and detailing services, adds significant value. While most experiences are overwhelmingly positive, some customers noted delays due to parts availability or staffing issues, and occasional communication gaps requiring follow-up calls.

Select to learn more

Service Quality
Communication

"The repair is perfect! The fit and operation of the tailgate is wonderful! And the color is perfectly ..." Read more

"... easy, and worked with me to meet a tight deadline. The car looked basically new when they finished—I'd 100% recommend Gerber collision to anyone who ..." Read more

"The repair was not completed correctly."

"My vehicle still have have Damaged on the left passenger side and of Letters are not same on Silverado ..." Read more

"Im unable to turn my new side view mirror using the knob, and my blind spot detection does not work."

"Frequent text updates were helpful to let me know the status of the repairs."

"Wonderful communication every step of the way!"

"We received calls & texts on a constant basis. Over the years we have never had such great communications ..." Read more

"I was the one having to call and ask for updates. When I went to sign consent, they assured me that ..." Read more

"Yes, but the updates were confusing. I was told one week that it had moved on to paint, and the next ..." Read more

Service Quality
Communication

Service Quality
Communication

"The repair is perfect! The fit and operation of the tailgate is wonderful! And the color is perfectly ..." Read more

"... easy, and worked with me to meet a tight deadline. The car looked basically new when they finished—I'd 100% recommend Gerber collision to anyone who ..." Read more

"The repair was not completed correctly."

"My vehicle still have have Damaged on the left passenger side and of Letters are not same on Silverado ..." Read more

"Im unable to turn my new side view mirror using the knob, and my blind spot detection does not work."

"Frequent text updates were helpful to let me know the status of the repairs."

"Wonderful communication every step of the way!"

"We received calls & texts on a constant basis. Over the years we have never had such great communications ..." Read more

"I was the one having to call and ask for updates. When I went to sign consent, they assured me that ..." Read more

"Yes, but the updates were confusing. I was told one week that it had moved on to paint, and the next ..." Read more

Timothy (Mercedes-Benz owner) reviewed 8/4/26

Great people great service

Eric (Chevrolet owner) reviewed 8/3/26

Juanita (Lincoln owner) reviewed 8/3/26

We were assured by Chip that if there was anything that we didn’t think was right to call and they would be there for us! I like that they stand behind their work. Things look good!

Good job, very professional and we were very pleased with the repairs!

Good experience!

Joyce (Hyundai owner) reviewed 7/31/26

Scott (Ford owner) reviewed 7/30/26

Looks brand new! You'd never know it had damage!

Gregory (Toyota owner) reviewed 7/30/26

Well done!

Jeffrey (Mitsubishi owner) reviewed 7/28/26

Due to the fact that “repurposed” parts/replacement we’re used and had to be painted to match our vehicle. The passenger side mirror was not in as good of condition as the original one.

The passenger side mirror is different and not in as good of condition as the original one.Overall looks good. Communication throughout the process was great. Everyone we interacted with were professional and kind. It was a lengthy process, we are glad to have our car back!

The passenger side mirror is not right, different than the one on the driver’s side. Other than that, the car looks great. Everyone we interacted with were professional and kind. It was a lengthy process and we’re happy to have our car back.

David (Buick owner) reviewed 7/25/26

Wendy (Jeep owner) reviewed 7/23/26

I appreciated the quality of work, the amount of time it took to complete the work, (done 1 week early) and the professionalism they showed through the whole process.

Vince (Toyota owner) reviewed 7/23/26

I have used them on several occasions. Best work and best experience in the area.

Harry (Chevrolet owner) reviewed 7/20/26

Julie (Hyundai owner) reviewed 7/16/26

Mark (Ford owner) reviewed 7/16/26

Gerber collision is very service and people orientated. I was very impressed with the personal service that I have gotten. I've actually used Gerber on 3 prior experiences. Hopefully, my cars will not get damaged anymore. But if they do I have no problem going back due to the excellent service that they provide.

Jeffrey (RAM owner) reviewed 7/14/26

Arthur (BMW owner) reviewed 7/13/26

Anthony (Chevrolet owner) reviewed 7/13/26

Did a great job

Peter (Mitsubishi owner) reviewed 7/6/26

Able to bring the car in and got the repair done in a timely matter Thank you

George (Subaru owner) reviewed 7/2/26

Color match on a 12 year old Subaru was perfect. I appreciate the time and effort.

Victoria (Mitsubishi owner) reviewed 7/1/26

Rob (Mazda owner) reviewed 6/29/26

Chris and Gina are the best.

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view more shops in: Bloomington | 61701

If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.

Gerber Collision & Glass - Bloomington

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - Bloomington

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,912)

2,391 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 4.0/5.0 -

Repair Quality - 4.0/5.0 -

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?