Gerber Collision & Glass - Bloomington
Gerber Collision & Glass - Bloomington offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
This is the second time they did repairs on my car. Although I hope I never have to bring it back. I surely would if I’ve ever had any damage to my car again.
Repair Quality - 5.0/5.0 -
I got my car back in such perfect shape. Even the inside was super clean and my windows are fantastic. My windshield wipers work and that wasn’t anything that was wrong with my car.
Customer Service - 5.0/5.0 -
Everyone was absolutely wonderful. So friendly and kind and considerate of the time I needed my car back they did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I always trust Gerber to do an outstanding job. They did not disappoint.
My Experience - 0.0/5.0 -
The repair took longer than a month. It was longer than the estimate the car was not detailed when i was called for pick up i now will have to return to get the dust in my screen repaired at a different time with no rental for a repair that could take an unknown amount of time based of my previous experience
Likely to Recommend - 4.0/5.0 -
Only because the process took about 3 weeks.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
You guys painted my car the wrong color
Customer Service - 3.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
They usually kept me updated on how work was going on my car. They told me it would be ready on Friday, but when that day came, I couldn't pick up the car. So I called on Monday and was told that there wS a problem with some paint procedure and that it would not be ready until the end of the week. I really would have liked a text to update me before I had to call them.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an excellent job. The communication was very good. Time with completion was very good and the work done was exceptional.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
The paint booth issue took far too long to fix. Get a more reliable vendor or better paint system.
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerber was very helpful!
Customer Service - 5.0/5.0 -
Very nice people!
Returned Clean
Likely to Recommend - 1.5/5.0 -
While everyone I encountered was very nice, I’m just not happy with the quality of the work and the length of time this is taking.
Repair Quality - 2.0/5.0 -
While the work was done, the quality of the work is not what I had expected. The bumper is not properly aligned to the fender nor the headlight. The damaged part that the bumper connects to underneath was not replaced. Despite having sent the GM the link to the company where I purchased the headlight, no further communication regarding when the headlight will be replaced has been communicated to me. I reported a loud noise that my car makes since the accident occurred but it was never inspected by Gerber and therefore not repaired and the noise is still there. The stripe painted on the new fender is the wrong color. For the length of time my car was with Gerber, I expected a better result.
Customer Service - 4.5/5.0 -
Everyone was very nice. Excellent customer service.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Chris and his team did a great job fixing my car. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
When breaking to a stop the brakes have a wobble to them