Gerber Collision & Glass - Normal
Gerber Collision & Glass - Normal offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were amazing and kept me updated. My truck looked like it had never been hit when they were done with it.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would 100% recommend Gerber solely off the phenomenal customer service John provided!!! He has a caring attitude that other should emulate. Thank You for making this claims repair process so easy !!!
Repair Quality - 5.0/5.0 -
From my very first interaction with John he was VERY helpful and answered all the questions I needed answered. This was my first insurance claim and he helped the process go very smoothly!
Customer Service - 5.0/5.0 -
John was an amazing communicator! He walked me through everything and kept me in the loop. Also the automated feature you have that texted me updates were a great surprise.
Returned Clean
Likely to Recommend - 5.0/5.0 -
My experience was outstanding. They were recommended to me by someone who had their car worked on by Gerber and raved about the service and quality of work. I too will recommend Gerber to anyone looking to have a vehicle worked on.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience and really good people. Zach was especially good with us.
Customer Service - 5.0/5.0 -
Everyone was great. And Zack was especially helpful and patient with us throughout the process
Returned Clean
My Experience - 5.0/5.0 -
They did a great job. It was done as quickly as they could and every detail was taken care of. It went smoothly start to finish. I would definitely recommend you to everyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication, vehicle looks brand new. No complaints.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had an excellent experience. I consistent received phone call updates from both John and Steve and felt informed about where my car was in the process of being fixed. It was completed early as well which I greatly appreciated. Great service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerber Collision did a great job repairing the damage to my car in a timely fashion.
Customer Service - 5.0/5.0 -
Everyone with Gerber was great to work with.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’ve already recommended people to use this repair facility.
Repair Quality - 5.0/5.0 -
It was a really good experience. They had great customer service and quick turnaround time. I knew exactly what to expect. I would recommend this location to anybody.
Customer Service - 5.0/5.0 -
I forgot her name, but the lady that works at the front desk was extremely knowledgeable. I got proactive updates help me getting a rental vehicle and just overall really happy with the service that was provided.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
100% recommend!
Repair Quality - 5.0/5.0 -
Superb work and staff!
Customer Service - 5.0/5.0 -
Extremely helpful and friendly staff.
My Experience - 5.0/5.0 -
Thank you so much! Customer service was great thanks to Kristi. The location where my car was scratched looks brand new! Even though my situation was a bit complicated, the whole process was simple. Thanks again!