Gerber Collision & Glass - Normal
Gerber Collision & Glass - Normal offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Gerber employees (ie Christy and Zach) kept us informed often regarding the repair of our auto.....nothing was ever in question. We're proud once again to drive this vehicle. They are the best. Sb.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far the experience has been positive. Thank you!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent quality of work, excellent communication before and during the repair process. Exactly what I was looking for in a body shop!
Repair Quality - 5.0/5.0 -
Gerber Collision & Glass was very communicative regarding my repair. Best of all they were ahead of schedule and the quality of work excellent
Customer Service - 5.0/5.0 -
Very friendly customer service, and they kept me in the loop as my repair progressed. What more can you ask for?
Returned Clean
Likely to Recommend - 5.0/5.0 -
I don’t take my car anywhere else
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very kind and welcoming
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely! As shared, you have found a friend in the community! We were extremely satisfied. Thank you!
Repair Quality - 5.0/5.0 -
As the husband who brought my car in, From my first time stepping into your facility, to the hospitality and warm reception of your office manager at the desk, to meeting the person who talked me through the plan, all the way to car pick up; it was a 1st class experience! I already plan to recommend others and seek other work as needed. Thank you, your service had created a friend in the community!
Customer Service - 5.0/5.0 -
Same (I included it in the first comments)
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job, timely service, friendly employees.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very Friendly, great to work with and excellent customer service !
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Shop staff were super helpful explaining the claim and repair process. Made everything easy and seamless!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would recommend them to all my friends and family
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Get it to Gerber !
Repair Quality - 5.0/5.0 -
Best body shop in the USA
Customer Service - 5.0/5.0 -
Kristie, Jon, Zac and Steve provide amazing service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks amazing and is running great Thanks so much
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely! I have been to Caliber and the experience was not even close to the same. Gerber is superior.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Gerber Normal has the best customer service in central Illinois! Shout out to Kristie Banks!