Gerber Collision & Glass - Ocala/40th Ave.

My Experience - 5.0/5.0 -

Great experience ty all ..Jb was very nice. 8 forgot the two ladies who finished but they were nice too.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job

Customer Service - 5.0/5.0 -

Always helpful

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I will recommend anyone I know who needs service

Repair Quality - 5.0/5.0 -

Fast quality service and office staff friendly and professional

Customer Service - 5.0/5.0 -

Customer service TOP NOTCH!!! Staff courteous and treat you like family

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

All the reasons mentioned previously

Repair Quality - 5.0/5.0 -

Excellent service and repairs were performed before expected completion date!my car looks like it did before my accident! Thank you Gerber Collision

Customer Service - 5.0/5.0 -

Customer service was exceptional!

Returned Clean

My Experience - 5.0/5.0 -

My car looks awesome!!! They did an amazing job on the repairs needed for my front end. Will be definitely referring all m6 friends and family to them. Great job!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Awesome job on the front-end of my Altima. Customer paint match is so seamless you cant even tell it was repaired!!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Ginny, Jeanette and Jessica were great to work with. Very nice and helpful!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Front office girls welcoming, informative, efficient, and comical seem to be the glue that holds the business together. Kudos to Ginny and Jeanette

My Experience - 5.0/5.0 -

I have no problem they were professional and pleasant

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Very nice job

Customer Service - 5.0/5.0 -

Excellent

Returned Clean

My Experience - 5.0/5.0 -

The efforts of your teams was FAR more than I expected. You returned my car looking brand new. I am so thankful and will be posting positive reviews everywhere. Thank you all so much.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very quick and customer service was excellent.thank you

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

They did a fantastic job on my car. Everyone’s very professional and courteous. I wouldn’t take my car any place else. They are a fun group to be with and the quality of their work is excellent. !

Likely to Recommend - 5.0/5.0 -

I have already recommended to my friends to bring their car there from bodywork and repair repairs. They do a fantastic job !

Repair Quality - 5.0/5.0 -

Absolutely great people to work with ! Courteous and professional ! Did a fantastic job on my car, I wouldn’t take it anywhere else !!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Your team was very professional the entire time , Every day I was given an update keeping me completely advised. The service and repair were done very good . Your staff made a troublesome experience very easy and help me get through it . Again thank you for all your help handling this situation .

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Without a doubt.

Repair Quality - 5.0/5.0 -

The vehicle looks great

Customer Service - 5.0/5.0 -

If I were to say they the ladies that took care of me were incredible it would be a massive understatement Jeanette and Jenny were above and beyond

Returned Clean

My Experience - 5.0/5.0 -

I do not fault the girls who work there, however, I was called and asked if I would leave my home and come down to the collision center and pick up my car and take it out and get some gas and bring it back because it was low on gasoline. I can’t understand why a company wouldn’t have some petty cash or something around so that things like that wouldn’t be necessary. It really seems silly. I was totally the only way they could do that was to put it on their own personal account or they pay for it themselves so I drove about 10 miles over and 10 miles back just to get $10 worth of gas really ain’t no sense. Other than that, the service was great. I’m satisfied with the results and thank you very much. Just thought you’d wanna know.

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

I was very satisfied with the service and the work done. But I have a big fat goose egg for what I was asked to do before I could get my car. Keep in mind I’m 81 years old and I am just a consumer. I got a phone call from the lady at the front desk saying will you please come in and pick your car up and take it and get some gas because you’re low on gas and we need to do some diagnostics or something on the on the car we can’t do it cause it would have to use our own money and we can’t do that. So, I had to stop what I was doing get in my car and drive 5 miles to the shop pick up my car take it over and get $10 worth of gasoline and take it back to the Gerber place. And I drove the 5 miles back home, sat down and within 10 or 15 minutes I got a call saying OK your car is ready. You can come get it. That much you get a goose for that’s terrible. I don’t blame the girls behind the counter. It’s not their job. I blame Gerber because they should’ve had some kind of petty cash there, but this could’ve been taken care of and added on later. So you, you decide that eight that I gave you however you want to, but I would have to think twice again because I don’t want to be inconvenienced like that again. But thank you for the great work on the car.

Customer Service - 0.5/5.0 -

Do not misunderstand! I was very satisfied with the work. I was very satisfied with the ladies upfront what I’m dissatisfied with is the system. Do not assume I’m not happy with the ladies that took care of me.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Nice staff and communication was great. Car looks great. Thank you

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0