Gerber Collision & Glass - Ocala
In operation 85 years, 3 years at this location.
Gerber Collision & Glass - Ocala offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The workmanship and the staff were exceptional! I received an explanation before the work began and continued With updates until the work was completed and I was able to drive home. Gerber is an amazing company!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The people were amazing! Very easy to work with!
Customer Service - 5.0/5.0 -
Do you have an amazing stuff! Everybody was very kind and knowledgeable, and went out of their way to make sure I was taken care of
Likely to Recommend - 5.0/5.0 -
I will totally recommend.
Repair Quality - 5.0/5.0 -
Thank you for repairs to my Camry. My car looks prefect.. Thanks for the continued updates I received during the repairs. The Gerber staff were very courteous and professional. I will highly recommend.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very professional and forthcoming
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication during the repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service and communication
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The Ocala location staff were all around great people from start to finish. They greeted me at the door as I walked in on day one, and walked me out when picking up my car to make sure everything looked good! I would recommend their service to both family and friends. Both Allie and Kate’s training should be used as a company wide model when it comes to customer service!! They smiled with friendly faces and were awesome!!
Repair Quality - 5.0/5.0 -
Allie and Kate helped me directly. They both gave great customer service. They were all around courteous and prompt to contact me with any and all updates.
Customer Service - 5.0/5.0 -
Both Allie and Kate at the Ocala location were a pleasure to work with. They always were willing to speak with me and answer any questions I had.
My Experience - 5.0/5.0 -
Great Work. Very confident in the work they provide.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
First: The minor repair took three weeks. I believe the delay was because the shop didn't have painters. Second: I have to bring the car back because the hood was not installed properly and it was not straightened. It's a thirty mile sixty mile round trip and will most likely take all day. Only if they can straighten the hood and not damage the paint. Othrwise I will have to leave it.
Customer Service - 3.5/5.0 -
Much better than the repair job.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kate was so amazing, knowledgeable, and professional. Her communication was beyond my expectations. I’m so grateful that I chose Gerber Collision thank you everyone for all you did God bless you.
Likely to Recommend - 5.0/5.0 -
I am so grateful that the Lord brought me here. Honestly, I prayed, and I had three choices, and I felt that Gerber Collision was on my heart, and I am so grateful that I was obedient. Everybody there was friendly from the secretary at the front desk, to Kate, the one that assisted me with most of my needs, to the body shop, to the complete execution of the project.
Repair Quality - 5.0/5.0 -
Kate was absolutely amazing even down to the text messages the updates twice a week always making me aware and giving me knowledge professionally and allowing my service and experience to be excellent. Thank you so much. God bless you all.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
none
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
none
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
More than satisfied, color looks just like new, damage is not even distinguishable, fast and easy and very dedicated towards helping the customer