Gerber Collision & Glass - Olean
Gerber Collision & Glass - Olean offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You did an amazing job.
Customer Service - 5.0/5.0 -
Very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent
Repair Quality - 5.0/5.0 -
Excellent service! Truly satisfied!
Customer Service - 5.0/5.0 -
Wonderful, very kind and attentive
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very happy with the service from the time I dropped my car off until I picked it back up, including coordination with the car rental and Geico, updates and the repairs itself.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
pleased with the repair work completed and all dealings with staff from the time I brought the car in and picked back up
Customer Service - 5.0/5.0 -
Staff were friendly and kept me posted on the progress of my repair
My Experience - 5.0/5.0 -
Gave frequent updates. Car ready when promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I had something that was in my car and plugged in that wasn’t there when I picked it up. other than that 10/10
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome staff, great service
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very courteous and went over the damage parts thoroughly and ask me if I have any questions. Kept me up to date on progress of repair. Did a fantastic job of repair and paint plus clean interior
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kept me informed 2 times a week on the progress.. work looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0 -
The quality of the repair was excellent. Other aspects were not.
Customer Service - 0.5/5.0 -
When I dropped my vehicle off on 8/28, I was informed that my vehicle would be done in 2 weeks. I received text updates that it was on schedule to be completed on 9/14. On 9/14 I heard nothing and had to call and ask about my vehicle. The technician let me know it was not ready and he hoped it would be done that Thursday and he was not the least bit concerned. I had not rented a vehicle as we thought we could make it work with one vehicle for 2 weeks. Unfortunately, I did not receive my car until 9/29, more than 2 weeks after the date I was told it was "on schedule to be completed." I understand that things happen, but the lack of accurate updates was very frustrating. When I receive a text on 9/10 that the car is on schedule to be done on 9/14 and then I do not get any information and I have to call to find out what is happening on 9/14, it became clear that the communication was neither clear nor truthful. Then I had to wait over 2 more weeks before it was completed. Although the work done looks great, I would not want to work with the same technician who could not effectively manage the time or his communication effectively.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was done in a timely fashion.
Customer Service - 5.0/5.0 -
Great communication
My Experience - 5.0/5.0 -
Very nice employes very good work and hot car done very quickly and great work