Gerber Collision & Glass - Olean
921 N 4th St,
Olean,
NY
14760
USA
Gerber Collision & Glass - Olean offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Customers say
Overall Customer Satisfaction
Customers consistently praise the excellent communication through regular text and phone updates, with many highlighting the friendly and professional staff who keep them well-informed throughout the repair process. The quality of repairs receives high marks, with numerous customers noting their vehicles look brand new or better than before the accident. Many appreciate the timely service, with several repairs completed ahead of schedule, and the thorough cleaning of vehicles upon return. The customer service is frequently described as outstanding, with staff being helpful, accommodating, and responsive to questions and concerns. While some customers experienced delays due to parts availability or scheduling issues, the majority express high satisfaction and willingness to recommend the service to others.
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Service Quality
"Excellent communication and frequent updates. Had vehicle done sooner than expected time frame. ..."
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"Customer service was outstanding. From scheduling to twice a week updates on progress ..."
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"I cannotttt speak highly enough of the exceptional customer service at Gerber Collision & Glass which deserves a perfect 10 out of 10! From ..."
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"Staff was professional, timely, and informative. Explained everything prior to work being done, and ..."
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"It was absolutely wonderful!!"
"Loved the text notifications giving me updates."
"Received texts about every other day. or every 2 to 3 days. They kept me very well informed."
"called every Tuesday and Thursday with updates"
"Computer generated texts that only told not today maybe tomorrow, or maybe Friday"
"Not great communication. We had to call a few times to ask about it."
Thomas
(Chevrolet owner)
reviewed 7/30/26
My Experience - 5.0/5.0 -
The car looks great! You would never guess that I had backed into another car and messed up my bumper. It was done so quickly as well.
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Marissa
(Jeep owner)
reviewed 7/30/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Lori
(Honda owner)
reviewed 7/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jessica
(Ford owner)
reviewed 7/27/26
My Experience - 5.0/5.0 -
Great job!!, it looks great.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Donna
(Toyota owner)
reviewed 7/27/26
My Experience - 5.0/5.0 -
Excellent work
Likely to Recommend - 5.0/5.0 -
Recommend to anyone.
Repair Quality - 5.0/5.0 -
Excellence in service
Customer Service - 5.0/5.0 -
Excellent
Duc
(Subaru owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very pleased with the work and the employees were get professional
Customer Service - 5.0/5.0
John
(Ford owner)
reviewed 7/22/26
My Experience - 5.0/5.0 -
Gerber was very professional and amazing. They kept me updated on everything they were doing - calling me personally a few times during the week. I would 100% take my vehicles there anytime I need something done. I highly recommend them to everyone.
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Valerie
(Subaru owner)
reviewed 7/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jonathan
(Toyota owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Edward
(Hyundai owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Katherine
(Hyundai owner)
reviewed 7/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Dean
(Chevrolet owner)
reviewed 7/14/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Steven
(Ford owner)
reviewed 7/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Wendy
(Chevrolet owner)
reviewed 7/8/26
My Experience - 5.0/5.0 -
Great communication through email and phone
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Carla
(Jeep owner)
reviewed 7/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Jerrett
(Ford owner)
reviewed 7/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Heather
(GMC owner)
reviewed 7/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Holly & Melissa were absolutely incredible. They checked in multiple times, helped bridge communication for us as our Progressive rep NEVER responded or contacted us. Holly & Melissa kept us in the know and we are so grateful. Our tech Brian was wonderful as well. We will always use Gerber going forward!
Customer Service - 5.0/5.0 -
Beyond incredible! Holly & Melissa are wonderful.
Returned Clean
Crystal
(Buick owner)
reviewed 7/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Linda-L
(Honda owner)
reviewed 7/3/26