Rick Bokman Auto Body

4.9 (669reviews)
100%
813 E. State St.,  Olean,  NY  14760

Modern repair facility with state-of-the-art equipment to repair all makes and models of vehicles. Top trained I-car certified technicians. Work with all insurance companies. Stop in today to see what we can do for you!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (669)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The repair work is frequently described as thorough, precise, and exceeding expectations. Customer service receives high marks, with staff recognized for being courteous, professional, and welcoming. Customers appreciate seamless coordination with insurance companies, reducing their stress throughout the process. Timeliness is generally well-regarded, with many repairs completed on or ahead of schedule, though some customers noted delays due to parts availability, which they acknowledged was outside the shop's control. A few customers mentioned they would have appreciated more proactive communication during the repair process. The shop's lifetime guarantee on work and complimentary vehicle detailing upon pickup were highlighted as standout touches that customers genuinely valued.
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"Always top notch and great service! Thank you for being so detailed and accommodating!"
"My car looks amazing, and for all that was done to it, the time it took was not long at all, they were ..." Read more
"My car is repaired and looks better than I expected. Plus the detail work put into it is better than what the dealership I ..." Read more
"Excellent customer service and repair work"
"Service is ALWAYS quick, polite and exceptional."

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I would liked to have been keeped updated a little more on progress of work .

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The repair was done very nice and look good. The left headlight assembly is a aftermarket part and the day I brought the vehicle home it had moisture inside that day was was Friday, July 24. I called Monday morning on the 27th and talk to Matt ahead supervisor of the body shop and explain to him I had saw and I previously had issues with the right headlight assembly when I hit a deer years ago and the only way to correct it was to put AGM genuine part in. We’re going to monitor the situation. If the moisture continues, I have to take a picture of the headlight assembly with moisture in it and he will take care of the situation.,

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Colleen was very cordial polite and organized and kept me informed. She did a real nice job.

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We always recommend.

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Great service, Friendly employees and great work. We will always use you for repairs. Thank you !!

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Great customer service

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You always do a great job.

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Always do a great job

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Rick Bachman’s autobody shop is top-notch. They are experts first time I use them fully satisfied there were no issues. Everything was done when promised and they worked with the insurance company. Thank you.

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Returned Clean

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I would do business here again as well.

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Rick Bokman did a great job with my car and the staff was very accommodating.

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The customer service was top notch.

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Every one was professional and work was done as I expected it would be

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Returned Clean

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I was completely satisfied

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Excellent customer service and repair work

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Excellent. Courteous and efficient

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They did such a great job. Even went above what was expected. Thank you so much! My car looks so nice

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She was so pleasant. So caring and got right busy doing what was expected and also above her duties

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