Gerber Collision & Glass - Olean
Gerber Collision & Glass - Olean offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Process was easy.
Customer Service - 2.5/5.0 -
Saddened that the car was a total loss. However, they did their best to provide me with all the information possible.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was cordial and helpful.
My Experience - 5.0/5.0 -
I love the work you guys do. You do amazing job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
If I could put lower, I would. I will not return and will not recommend!
Repair Quality - 2.0/5.0 -
Body work looked fine however, had to be returned because of light faults that their post repair scans did not detect and manual follow through of checking the lights replaced was obviously not complete that caused a return to the shop
Customer Service - 1.0/5.0 -
The ONLY communication I received was the daily computer texts stating not ready today, maybe tomorrow. After a week of these updates, I opted out. 8 day estimate lasted weeks.
Likely to Recommend - 0.5/5.0 -
I won’t recommended anyone to get work done there. Feels like a scam.
Repair Quality - 4.0/5.0
Customer Service - 2.0/5.0 -
Incident occurred on the 11/29/25…talked with Gerber Collision and schedule an appointment to look at vehicle. Appt date 12/11 @ 9am. After appt, they said they will send the quote to the insurance. Haven’t heard anything so I call Gerber on 12/19/25. They said that parts are on back ordered. Called again on 12/31/25 to see if anything new occurred. Said they are still waiting on parts. Called again 1/5/26. Eventually I just went down talked with the Advisor he stated, they were so backed up and he hadn’t even ordered the parts yet! I stayed there waiting for confirmation that the parts have been ordered. Received phone call stating there was an issue with the bumper as it came in damaged so another one had to be ordered. Yet again, waiting. Finally another called received on 2/5/26 saying parts are in, and was ready to schedule for vehicle to be fixed. Appt made for 2/17. Repair took about 2 weeks to fix. Will not be working with Gerber Collision again.
My Experience - 5.0/5.0 -
My vehicle looks beautiful! Thank you for doing such a good job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerber collision did a great job on my vehicle. It looks brand new.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff was professional, timely, and informative. Explained everything prior to work being done, and afterwards. The work is amazing- it looks brand new, and I appreciate them cleaning the truck as well providing me with instructions on how to ensure the work stays in tact. Very happy 10 out of 10.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional business
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent staff. Very helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice place and people and nice that you are informed of the progress of the repairs
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a great experience with Gerber. They were very helpful, informative with updates and the staff was all excellent.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Extremely friendly and kept us informed daily
Likely to Recommend - 5.0/5.0 -
And have made recommendations as we used Gerber in the past
Repair Quality - 5.0/5.0 -
Very pleased with all work
Customer Service - 5.0/5.0 -
All very friendly and helpful
My Experience - 5.0/5.0 -
Gerber did an excellent job. Their employees are excellent. I’d give them all a rating of 10. I’ll tell all my friends about this experience I had with Gerber thank you so much.
Likely to Recommend - 5.0/5.0 -
Yes, I would recommend them
Repair Quality - 5.0/5.0 -
It was great working with Gerber‘s. They did a great job. All the people were very helpful. I give everyone a 10.
Customer Service - 5.0/5.0 -
it was very good. I gave everyone a 10.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Gerber made the process easy and kept us well informed on the process and status of repairs.