Gerber Collision & Glass - Omaha/F St.

4.9 (396reviews)
97%
13425 F St,  Omaha,  NE  68137
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In operation 85 years.

Gerber Collision & Glass - Omaha / S 133rd St offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (396)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, proactive communication, and timely repairs. Many highlighted receiving regular updates via text and phone calls throughout the repair process, making them feel informed and valued. The quality of repairs was frequently described as exceptional, with vehicles often returned cleaner than expected, including detailed interiors and exteriors. Customers appreciated the friendly, professional, and knowledgeable staff who made stressful situations easy to navigate. Repairs were frequently completed ahead of schedule, adding to overall satisfaction. A few customers noted minor concerns such as back-ordered parts causing delays and isolated quality issues, as mentioned directly in their feedback. Overall, the shop earned strong recommendations and repeat business based on its commitment to excellence.
AI-Generated from reviews written in the last 12 months
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"... Every step of my engagement with Gerber was a 10. Communication 10, Customer Service 10, Body Work 10, Resolution of my Claim and associates Repairs 10! ..." Read more
"... was absolutely nothing short of amazing! They were kind, courteous, transparent, and stayed in constant communication with me. I was out of town when the work was happening ..." Read more
"... based on my experience with this company, I think they're the best place to turn when you need your car repaired after an accident. Not only are they personable, ..." Read more
"Parts falling off still, was told Id get an estimate and could get some aftermarket bumpers coming and ..." Read more
"... impressed! Ive worked with other collision centers but Gerber treated me like family and not just another customer." Read more
"... repairs. Even after having to send parts back twice, they still finished a day earlier than the original estimate!" Read more
"Originally my car was not supposed to be done until March 5 and they were able to complete the work by Feb 27th"
"... friendly staff, started work on time as promised and completed before I expected. Painting work is perfect match with the rest of vehicle." Read more
"I was surprised that my repair took one day!"
"... the hit it took. License plate light cover missing. Parts for exhaust are back ordered until October and now we have to listen to and smell the exhaust leak in the ..." Read more
"... something, they followed through and actually did it. I was told I'd get a call every Tuesday and Thursday. Every Tuesday and Thursday, I got a call. In the ..." Read more
"... as always. One week past I was treated as royalty. Daily information through text was kept informed. Best experience ever, easy and very much professional. I give you. ..." Read more
"They took great care of my car and me. Kept weekly updates about the status of my repair even through the busy holiday season. I feel reassured ..." Read more
"The service team contacted me every Tuesday and Thursday and kept me updated."
"Great ongoing communication thruout the entire process"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Great job

Repair Quality

Easy to work with, job was done well!

Customer Service

Great communication, front desk person is fantastic.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Gerber was professional. They were always in communication with us. They did an excellent job.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I am going to make sure that I share this company with all of my sons, friends parents because as teens drivers mistakes happen and in case they should ever find himself in that unfortunate situation, I know that this company would take good care of them.

Repair Quality

Personally, based on my experience with this company, I think they're the best place to turn when you need your car repaired after an accident. Not only are they personable, but they're also so empathetic and compassionate.. my favorite part of my experience is that when they promised me something, they followed through and actually did it. I was told I'd get a call every Tuesday and Thursday. Every Tuesday and Thursday, I got a call. In the only instance where they deviated from the schedule, they informed me that the car would be repaired sooner than expected. I only wish they offered additional services since I felt so safe and well taken care of by them that I would choose to go through them for any services regarding my car if they did.

Customer Service

A company cares about what they do when the company's head makes sure that your car is fully cleaned before you drive off the lot despite the fact that your car arrived pretty dirty.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Im very happy on the way they started to the final part. They included me with every step they made on my vehicle. They where very helpful im glad i was able to find them. Very friendly people i have to say! Thank you Matt and team!

My Experience

Everyone was very helpful and super nice. And they did a great job on my top. 🥰

Likely to Recommend

Repair Quality

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Of course being involved in a car accident is always traumatic, I am so glad I chose Gerber Repair! Everyone was so nice and supportive, I couldn’t believe the great job they did! And my car was so clean inside and out! I have nothing but good things to share. I will be advising others to do business there at that branch. Thank you

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The wonderful courtesy given, and keeping us up dated throughout the process. The staff was always polite when I needed to speak with them.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Very good

Repair Quality

Great job

Customer Service

Very good service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Great communication great work!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Again for me, they were very thorough. Did a super fine job.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I'm so happy with repairs on my car. Thank you Gerber!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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