Gerber Collision & Glass - Omaha/Blondo St.

4.9 (583reviews)
98%
8425 Blondo St,  Omaha,  NE  68134
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In operation 85 years.

Gerber Collision & Glass - Omaha / Blondo St offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (583)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting regular updates that kept them informed at every stage of the repair process. The quality of repairs was frequently described as exceptional, with vehicles returned looking brand new. Timeliness was a standout strength, as numerous customers noted their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and willingness to answer questions were repeatedly commended. Customers also appreciated the seamless coordination with insurance companies and rental car services. Several noted they would not hesitate to return or recommend the shop to friends and family. A small number of customers mentioned wanting more frequent proactive updates or noted minor issues upon vehicle return, reflecting areas customers felt could be further refined.
AI-Generated from reviews written in the last 12 months
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"... Glass. Every meeting was thorough and efficient. The customer service was perfection. Very timely and very accommodating. We had the best experience. ..." Read more
"... process was clearly explained and easy to follow. The staff was friendly, knowledgeable and attentive to questions and concerns that I raised. I highly recommend their ..." Read more
"... these people displayed the best customer service. The work that was done was also fantastic. If need be, we will always use this place to get ..." Read more
"They done an excellent job and to be honest I believe they were done sooner than it was expected because they ..." Read more
"... take any future collision repairs in a heart beat!! Family and friends were amazed with their workmanship!!! Thank you SO MDCH!!! Gerber Collision!!! On a scale ..." Read more
"... parts, repairs. Painting… Etc was top notch!!! In fact they returned our vehicle 5 days early!!! I will take any future collision repairs in a heart ..." Read more
"... business and a customer got into a fender bender.BUT GERBER got me fixed andy business back on the road in 48 hours. Thank you Gerber" Read more
"I was updated to my satisfaction and the repairs were done way sooner than expected. The service was great and the car looks amazing, ..." Read more
"... updated on the repair process atleast 2x a week, even had the car repaired before the date provided to me, just a super great overall experience, please keep ..." Read more
"The entire team was great! Communication was easy and way above expectations. I found my new go-to shop."
"Excellent process communication kept us fully informed"
"This is by far the best part! Ive never had to call"
"... finished ahead of schedule. Car looks brand new again. Communication was excellent, was updated every step of the way,.very much appreciated ! Thank you" Read more
"Communication skills were excellent. I had no hesitation about the status of my car and the repair repairs ..." Read more

My Experience

Completed sooner than expected and came to my rescue when battery was dead!

Likely to Recommend

Quick work

Repair Quality

Quick service, friendly staff

Customer Service

Very professional

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great communication regarding the status and updates on the repair.

Likely to Recommend

Repair Quality

Happy with the repairs and communication.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

100 per cent satisfied. staff polite and knowledgeable.I will recommend this Gerber collision and Glass to all of my friends and family

Likely to Recommend

Repair Quality

Staff is friendly and knowledgeable. Workmanship is excellent.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Quick and perfection

Likely to Recommend

Repair Quality

Great communication and wonderful work in quick time ..Great to recommend

Customer Service

Great service..clear and accurate

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very good work!

My Experience

My Experience

They were timely, kept me informed and the car looks great. The interior was kept clean and the check out process was seamless. They also communicated with the insurance company and handled the rental car return.

Likely to Recommend

Repair Quality

Customer Service

They kept me informed and were timely.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Likely to Recommend

Repair Quality

They communicated regularly, did good work, and were helpful thoughout

Customer Service

I have completed this a couple of times but it keeps returning me to this screen.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Matt was fantastic. Great communication both explaining the details and staying in touch throughout the process.

Customer Service

Everyone was fast and friendly and communications were timely and accurate.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

No comments - everyone was very communicative and helpful.

My Experience

I had to get my AC fixed at the last minute before going out of town. It happened to be the hottest week in Omaha with temps over 100 degrees. The team at Gerber Collision & Glass worked hard to get my AC fixed in a timely manner and with perfection. I am happy to say that at the last minute the part they ordered came in and they promptly put it in and I was able to go on the road with a new and working AC.

Likely to Recommend

Absolutely 💯

Repair Quality

Great experience here with them fixing my AC in a timely manner. They helped me get on with my trip to Minnesota.

Customer Service

They were informing me every step of the way.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Fast, efficient, phenomenal customer service from Matt.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

The people were very friendly.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I really appreciated Vanessa’s customer service and communication. She made sure I has regular updates without me needing to follow up. I was such a great first time customer experience, I look forward to returning in the future.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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