Gerber Collision & Glass - Omaha/Blondo St.

4.9 (537reviews)
98%
8425 Blondo St,  Omaha,  NE  68134
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In operation 85 years.

Gerber Collision & Glass - Omaha / Blondo St offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
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Email

Reviews (537)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent and proactive updates throughout the repair process. The quality of repairs received high acclaim, with numerous customers noting their vehicles looked brand new upon return. Timeliness was another strong point, as many repairs were completed ahead of schedule. The staff was widely described as professional, friendly, and knowledgeable. Customers also appreciated assistance with insurance coordination and rental car arrangements. A few customers noted minor areas for improvement, such as wishing for more frequent proactive updates and occasional concerns about body work completion, but these were far outweighed by the overwhelmingly positive feedback.
AI-Generated from reviews written in the last 12 months
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"... me, was able to help me easily set up a rental, and the end result was flawless. Couldnt be happier with my experience" Read more
"... Glass. Every meeting was thorough and efficient. The customer service was perfection. Very timely and very accommodating. We had the best experience. Thank you !" Read more
"... these people displayed the best customer service. The work that was done was also fantastic. If need be, we will always use this place to get ..." Read more
"Excellent job replacing and repairing the back bumper and the paint color matches perfectly. Thanks so much for cleaning the inside as well, that ..." Read more
"Everyone was very polite and professional, made the whole situation as easy on us as possible. Work was completed very timely. Also wasn't expecting ..." Read more
"I was updated to my satisfaction and the repairs were done way sooner than expected. The service was great and the car looks amazing, ..." Read more
"... business and a customer got into a fender bender.BUT GERBER got me fixed andy business back on the road in 48 hours. Thank you Gerber" Read more
"... and informative to keep me updated on my vehicle. It ended up getting done a day earlier which is awesome. They helped me to care for my rental as well. Thank ..." Read more
"... My car feels so much nicer to drive around in now they finished a week. Ahead of schedule. Everybody was polite and friendly. And they have a great location." Read more
"... the way, letting me know of progress being made. I was glad that the repair was done a little bit early." Read more
"The entire team was great! Communication was easy and way above expectations. I found my new go-to shop."
"... finished ahead of schedule. Car looks brand new again. Communication was excellent, was updated every step of the way,.very much appreciated ! Thank you" Read more
"Communication skills were excellent. I had no hesitation about the status of my car and the repair repairs with my insurance."
"From start to finish the experience was great with consistent, clear communication and friendly service. 100% satisfied."
"Excellent communication at every step, very professional and excellent work."

Likely to Recommend

Repair Quality

Matt, was very helpful and thoughtful throughout the process.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great experience! Everyone was extremely helpful and repaired my vehicle to new condition.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They kept me updated on the repair process atleast 2x a week, even had the car repaired before the date provided to me, just a super great overall experience, please keep up the great work and customer experiences!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Repairs finished ahead of schedule. Car looks brand new again. Communication was excellent, was updated every step of the way,.very much appreciated ! Thank you

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Good customer service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The best in omaha,ne

Likely to Recommend

Repair Quality

Good job

Customer Service

Good job

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The staff there was very professional and knowledgeable. I would recommend them to anyone.

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Looks like new!

Customer Service

Very friendly. As promised, they provided regular updates on the progress of the repair.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

From start to finish the experience was great with consistent, clear communication and friendly service. 100% satisfied.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Matt was very professional very understanding and he really took care of me I really appreciate him for that and very patient as well he went be above and beyond

Likely to Recommend

Repair Quality

I will continue using Gerber they were excellent

Customer Service

Thank you Matt

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Awesome service they kept in contact with me all the time

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

They do great work. Very professional, work done on time .

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Good enough. Did the job and communicated appropriately

Likely to Recommend

They did good and were quick.

Repair Quality

Quick and updated throughout the process

Customer Service

Good communication

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Well done

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Wonderful customer service. As repairs were being made we knew every step.

Likely to Recommend

Would happily recommend Gerber to friends and family.

Repair Quality

Excellent service from Gerber not only with the repair of my car but also frequent communication about the repair process. The ease of turning my car in for repair and obtaining a rental is a real plus.

Customer Service

Appreciate the friendliness and attention to detail of the staff with whom we worked.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They car looks just like it did before the accident. I truly appreciate the deep clean! She just looks so pretty! Thank you for taking care of my car. I have definitely been saying great things about you. I will be back for my windshield soon

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

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