Gerber Collision & Glass - Orlando/Semoran Blvd.

4.9 (5,464reviews)
98%
4765 S Semoran Blvd,  Orlando,  FL  32822
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In operation 85 years, 14 years at this location.

Gerber Collision & Glass - Orlando/Semoran Blvd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Reviews (5,464)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs described as flawless, leaving vehicles looking brand new or better than before. Communication was a standout strength, with customers appreciating frequent text, email, and phone updates throughout the repair process. Many customers were pleasantly surprised by early completions, with vehicles often ready days ahead of schedule. Customers also highlighted the warm, professional, and family-like atmosphere created by the entire team. Complimentary interior and exterior cleaning upon vehicle return was a recurring and appreciated bonus. A few customers noted occasional delays and minor repair concerns, but these were isolated and largely offset by the overall positive experience.
AI-Generated from reviews written in the last 12 months
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"... professional, communicative, and truly went above and beyond. My car was repaired beautifully—it honestly looks as good as new. What impressed me just as much was the attention ..." Read more
"They did an amazing job with my car! It looks and functions better than ever. You would never know it had been worked on because ..." Read more
"Top notch job, went above and beyond to complete a perfect repair. The van was returned cleaner than when we dropped ..." Read more
"Oustanding customer service. Exceptional quality repair job, surpassed my expectations. Extremely impressed with the overall experience. ..." Read more
"Great job replacing the bumper on my CLK 55AMG. Seamless and looks better than before."
"My car was done actually three days before I was expecting it"
"... beautiful job on my truck. It looks like new and finished a full week before the promised date" Read more
"... kept me updated via text every step of the way, and finished the work almost a week ahead of schedule." Read more
"It was ready a full day before the estimated date!"
"Multiple postponments. From initial 3 days estimate to 17 days."
"The communication was top tier. They kept me updated every step of the way. The body work was great as well, looks like a new ..." Read more
"Polite, professional, kept me updated via text every step of the way, and finished the work almost a week ahead of schedule."
"Excellent work and service. Communication was excellent throughout the whole process."
"Communication is excellent. Regular updates electronically and by phone with a real human being was greatly appreciated."
"There was mixed messaging between the office staff and the automated communication system. The automated system was telling us car would likely ..." Read more

My Experience

I appreciate the fast service and always keeping updated with the progress of my car.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Carlos is very kind and professional Thank you for your help

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Both the receptionist and Carlos explain the process, kept me up-to-date with the repairs of my vehicle and it was finished on a timely manner

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The communication, service and repairs exceeded my expectations. Thank you

My Experience

I’m happy seing my Nissan Rouge complete again; it’s clean and shiny. Thank you for making sure my car looks great again; you guys are all awesome! 👍❤️

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I am very impressed with the absolute top flight professional operation at the semoran location. Carlos did an amazing job earning my trust, communicating and facilitating my repair. The whole team worked together to make me a satisfied customer.

My Experience

Jay was a pleasure to work with.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very friendly and informative and work came out great

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They were great and did a wonderful job

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everybody was superb. Thank you!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Thank you

Customer Service

Thank you

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Staff is very friendly quick to help you, greet you as you walk in door! Keep you informed every part of the process great job! Will recommend to all my friends and family!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Did a good job.

Likely to Recommend

Would

Repair Quality

Good job.

Customer Service

G00d job

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Carlos was great. Professional. Knowledgeable. Patient with my questions. The front desk help were great too. All in all a positive experience.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Office/front desk need to be a bit friendlier

Repair Quality

Feels like I’m driving a brand new car. Thank you for a great work. Once the repair work started I was kept informed of its progress.

Customer Service

Texts to keep me informed of progress

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Staff was very responsive, informative and attentive. They made the process simple, kept me updated of the status of my car and we're informative and prompt.

Customer Service

Staff was very attentive and kind. Made the process less stressful.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

No

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