Gerber Collision & Glass - Oroville

4.9 (502reviews)
99%
2353 Veatch St,  Oroville,  CA  95965

In operation 85 years, 3 years at this location.

Gerber Collision & Glass - Oroville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (502)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many highlighting exceptional repairs that left vehicles looking new or better than before. The communication throughout the repair process was frequently commended, with customers appreciating regular updates and thorough explanations of the work being done. Timeliness was another strong point, as numerous customers noted their vehicles were completed ahead of schedule. Additional touches like vehicle detailing and going beyond the scope of repairs were warmly appreciated. A few customers noted minor areas for improvement, including occasional delays due to parts procurement and isolated communication gaps, but these were generally viewed as understandable. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"They went out of their way to repairing my vehicle. Someone hit me with no insurance and caused a significant ..." Read more
"Service was quick, friendly, the work was beautifully done and even helped me make a cosmetic change I wanted to do since it would cost less on the repair. ..." Read more
"Excellent and knowledgeable staff. Very professional. Kept me updated through the process. Enjoyed the ..." Read more
"Friendly inviting staff and great work! Got my car done within my schedule and detailed my entire car! Came back to me much better than before, highly recommend!"
"SUPER helpful and always fast, professional, and kind."
"4 days early."
"It was ready much faster than I expected."
"Yeah car was done early which was great"
"repairs completed in a very timely matter"
"Wrong part was sent originally; then more damage was found, prompting more parts to be ordered and extended ..." Read more
"Best communication Ive ever experienced from a company"
"The customer service was top notch. They kept me up to date with the progress of my vehicle while getting repaired"
"They spoke with me on a schedule every week about twice a week. Excellent communication!"
"Communication was great. Always kept me updated. Very friendly staff."
"The customer service, the knowledgeable staff, and always provided honest updates and direction"

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The repair work looks great.

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One hundred percent, I would recommend them to anyone

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Yes, i'm very satisfied.The people the atmosphere is great

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This is my second time working with gerber.They are the best in town or really anywhere, they're awesome, they do great work. And I give them a twelve plus

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Very professional & experienced

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Very professional & experienced

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Earlier ciomments!

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All Was completed as promised body work wise…. Dan provided great customer service from beginning to end. He helpfully explained the process of work to be done, broke down quote and pricing, communicated clearly and often as job needs or schedule changed. Thanks so much Dan! Hope not to be back again lol but if ever a body dent, or accident car repair, Gerber will remain our 1st choice because of you and the excellent work done. When you did our neighbor’s car previously it was a great experience for her too! ThankYOU for making a tough and possibly expensive experience full of peace of mind!

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Dan provided great customer service from beginning to end. He helpfully explained the process of work to be done, broke down quote and pricing, communicated clearly and often as job needs or schedule changed. Thanks so much Dan! Hope not to be back again lol but if ever a body dent, or accident car repair, Gerber will remain our 1st choice because of you and the excellent work done. When you did our neighbor’s car previously it was a great experience for her too! ThankYOU for making a tough and possibly expensive experience full of peace of mind!

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Great service and haste in getting my vehicle on the road again.

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Excellent repair looks new

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Excellent service

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Great job

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They did a great job. Putting my car back together. Paint matches great, and you can't yell there was any damage. Ty..

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Awesome job! I hit a deer on the way to work , filed a claim with my insurance at 8am, my insurance contacted Gerber, Gerber reached out to me by 9am. Gerber arranged for a tow, I signed paperwork the next day, my truck was done early and looked great. Special thanks to Dan for getting everything done and keeping me informed.

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They were very good and did job fast

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