Gerber Collision & Glass - Owasso/Garnett Rd.
In operation 85 years.
Gerber Collision & Glass - Owasso/ Garnett offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thank you so much for getting my car in sooner and getting it completed so quickly! Amazing service!
My Experience - 0.0/5.0 -
I asked for something extra to be repaired on my vehicle, something not related to the hail damage that was being covered by the insurance. I explained that it was pre-existing damage, and that I would pay for that part of the repair. The very nice young lady who checked my vehicle over, spoke English, but I felt maybe she had a hard time completely understanding everything I said. I showed her I wanted the plastic Jeep fenders replaced or repaired, because the mounting studs are broken. She made a note on her chart, but either didn’t understand or this part of the repair was forgotten about. As I said, the young lady was very nice and yes, she was completely trying to do her job. I think the bit of a language barrier was the problem. But I still have to listen to the noise the fenders make as I drive down the road, because they bounce back and forth and hit the sides of the Jeep.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
2 spots in paint on hood. Did not attempt to color match 18 year old paint, just painted original color. Premium pricing for low quality work.
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
Trash in paint.
Customer Service - 3.0/5.0 -
You didn't know you had my vehicle for a month.
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very courteous and helpful. Did a great job doing an unplanned job to make our car safe for a big road trip that was set to start the next day.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The first time I was called and told the car was done the hood didn’t fit. They had to keep it to get an OEM hood. That took a while. I didn’t understand how they could call anyone and tell them their car is ready and it look like it did. Don’t they have quality control?? Then picked it up finally and got it home but the next morning I noticed the spoiler had a burn spot. The spoiler did not have any damage all that was done was be removed and replaced. So why the damage? Again I don’t know how they can call and say your car is done and it is damaged. To me they don’t care if they give back crappy work. I was told things that were not true thru this whole ordeal. I will not be using this Gerber again. Their quality is a big fat ZERO! I also had to get the insurance company involved because they stated they had to make a decision on the spoiler damage. There was no decision that should have been made they messed it up and should have just made an appointment to get it fixed! But the insurance had to call to get that done. Such horrible customer service!
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did an amazing job on all the hail damage on my Camry. You can’t even tell it was damaged after they were done and they got it done in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The heard on my car has over a 50 Cent piece size that has no shine to it. It needs to be redone.
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0 -
Gerber did a good job but they had my car for 2 months. Then I had to take it back spots on the hood was not buffed and my taillight is still not in. I just don’t understand why my taillight is taking so long to come in. Why did they not order it when they ordered all of the other parts to the car that the hail damage l.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Not happy with him, not feeling well, tellingthe truth to me about a timeline
Repair Quality - 1.0/5.0
Customer Service - 1.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
TEN STARS ACROSS THE BOARD. My first time working with your business. Very well managed. All taken care of in a timely manner. Great communication, not even once did I have to call in with questions. I’m very impressed how my insurance, State Farm along with your business and Enterprise worked together so well in making this a seamless experience. Very appreciative of Ashley and Barbara. I will highly recommend Gerber to all my family and friends. EXCELLENT GROUP!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Over all very satisfied although the person who made the first estimate apparently overlooked a crack windshield that needed to be replaced at the time I was told that my truck was ready for pick up- so I had to wait for the windshield to get put in- I was told it was an oversight. In my opinion that’s not oversight that is a lack of accountability, and made the estimate cost more at the end.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Missed repair that was outlined on initial inspection. Had to leave vehicle to get it taken care of.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 0.5/5.0 -
The entire reason we took the vehicle in was to have the back glass reinserted into my son’s soft top convertible. They noticed hail damage when he took it in and that was the only thing they gave a quote for and finished which wasn’t even why we went in. I live out of state and am only here for a short while. My son has been out of a car and isn’t of age yet to rent so I have rented one and he has been using my truck. Hopefully this gets resolved quickly. The window is not broken but just needs to be reset due from a bad storm.
Customer Service - 4.0/5.0 -
Customer service was fine. Everyone has helped out. It’s just what was turned in and actually completed was not satisfactory.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job!