Gerber Collision & Glass - Paducah

4.9 (216reviews)
98%
130 Stuart Nelson Park Road,  Paducah,  KY  42001

In operation 85 years.

Gerber Collision & Glass - Paducah offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (216)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new or exceeded expectations. The staff is widely recognized for being professional, friendly, and courteous. Communication stands out as a major strength, with customers appreciating frequent text and phone updates throughout the repair process. Many repairs were completed ahead of schedule, adding to overall satisfaction. A few customers noted delays, though these were often attributed to parts availability or additional damage discovered during repairs. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to others.
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"... arose. They made a stressful situation so much better. Their work is stellar!" Read more
"The repair Quality at Gerber Collision & Glass is the Best you can get!! Excellent Job!!"
"Very satisfied with the work and customer service was amazing. If I need service again, I will take my vehicles ..." Read more
"... communication. No wondering when it would be complete. Vehicle looks great." Read more
"They did a fantastic job on my repairs and did so in a timely manner. I picked up my car on the date they told me it would ..." Read more
"4 days ahead of schedule. Super satisfied"
"The job looks great and they got it done ahead of schedule. Would recommend to anyone."
"It was completed even before what was expected by the shop."
"Fast excellent work, they send the wrong bumper, and still got it done ahead of schedule, they have a very smooth process."
"... made the process of getting my car fixed so easy. They had my car done in a timely manner before the est date. The communication beat all my expectations. I could ..." Read more
"Really pleased with the communication and the link sent to check the status of our repair. Not only did they keep us informed ..." Read more
"The texting system informed me all the way during the repair process"
"They were always very nice and helpful and I really appreciated the fact that every day I got an update from them Ive never had that before"
"They did amazing and they stayed in contact with me through the whole process they are amazing"
"Excellent! Was kept informed every day or so of progress. Excellent job done! Very pleased!"

My Experience

Very nice and professional people

My Experience

My Experience

Job looks amazing! Very well done and they cleaned my truck inside and out ! Looks brand new again!!

My Experience

Excellent team. Kept you informed of everything and delays. Very professional.

My Experience

I was kept informed as the repair process progressed!

Likely to Recommend

Repair Quality

A busy place…. which is a good sign

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My repair looks great! I am one satisfied customer. Highly recommend….

Likely to Recommend

Repair Quality

Customer Service

They called me multiple times and kept me updated and asked questions as needed. Very helpful.

Returned Clean

My Experience

The updates were helpful and the car was well done! They even cleaned my floorboards! It was a really enjoyable experience!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have recommended this shop before and will again

Repair Quality

Always friendly and prompt about getting the vehicle repaired once it’s in the shop.

Customer Service

Always friendly, professional and personable

Returned Clean

My Experience

Great service, great people Everyone was so caring Very satisfied with the work done on my vehicle. I will be referring people. Thanks Gerber you're #1.

My Experience

They did an excellent job on my vehicle and kept me informed on the entire process will recommend Gerber if you ever need a collision repair

Likely to Recommend

Repair Quality

Did an outstanding job on my Tacoma

Customer Service

Friendly staff

My Experience

GERBER did exceptional quality work. I would highly recommended them

Likely to Recommend

Repair Quality

Customer Service

My Experience

So far everything looks great. Deborah Woodward at the country very helpful. Also the estimator very nice and polite.James was hos name I think.

Likely to Recommend

Great service and work.

Repair Quality

Customer Service

Excellent customer service. Very helpful.

My Experience

I/we were very impressed with the workmanship, and appearance, of the repaired vehicle. Thank you so much.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The body shop completed the work quickly and their communication and Updates were excellent.

My Experience

Was skeptical at first since they were the only shop around that would use my insurance, but was very impressed with the service and repair of my vehicle.

Likely to Recommend

Repair Quality

Very good experience

Customer Service

Returned Clean

My Experience

I was completely satisfied with every step of the process. Very professional and treated me with respect and kindness. The communication with me was great also during the repair process. Great job!!!!!

Likely to Recommend

Repair Quality

Great job, great people, i was completely satisfied with the process.

Customer Service

Great job!

Returned Clean

My Experience