Gerber Collision & Glass - Paducah

4.9 (170reviews)
98%
130 Stuart Nelson Park Road,  Paducah,  KY  42001

In operation 85 years.

Gerber Collision & Glass - Paducah offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (170)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new or exceeded expectations. The staff received widespread recognition for being professional, friendly, and courteous. Communication was a standout strength, with customers appreciating frequent text and phone updates throughout the repair process. Timeliness was largely positive, with several repairs completed ahead of schedule, though a few customers noted delays, often attributed to parts availability or additional damage discovered during repairs. Customers highlighted the seamless, stress-free experience and expressed strong willingness to recommend the shop to others.
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"The repair Quality at Gerber Collision & Glass is the Best you can get!! Excellent Job!!"
"They did a fantastic job on my repairs and did so in a timely manner. I picked up my car on the date they told me it would ..." Read more
"... arose. They made a stressful situation so much better. Their work is stellar!" Read more
"Absolutely completely satisfied with the work they performed... Very clean detailed work"
"Very satisfied with the work and customer service was amazing. If I need service again, I will take my vehicles ..." Read more
"4 days ahead of schedule. Super satisfied"
"The job looks great and they got it done ahead of schedule. Would recommend to anyone."
"Fast excellent work, they send the wrong bumper, and still got it done ahead of schedule, they have a very smooth process."
"It was completed even before what was expected by the shop."
"I got 3 different dates as they progressed. A 2 week job turned into a 4 week job."
"Really pleased with the communication and the link sent to check the status of our repair. Not only did they ..." Read more
"The texting system informed me all the way during the repair process"
"Everyone was super friendly and kept me in the know during the entire process. Hands down great people to work with."
"... week.. had the car a week. Workmanship was great and communication was unbelievable!! Kept us posted each step of the way. Office staff second to none. Excellent!" Read more
"Excellent communication. Quality work. Timely manner. Highly recommend."

My Experience

My Experience

Looks great!

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

So friendly and professional. Always kept me updated!!!

Customer Service

Always kept me updated and were so helpful

Returned Clean

My Experience

I really like that you guys kept me updated and were honest and professional the entire time. The car looks great and I’ll definitely be recommending you

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Repair Quality

Customer Service

Returned Clean

My Experience

The job looks great and they got it done ahead of schedule. Would recommend to anyone.

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Repair Quality

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Returned Clean

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Repair Quality

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Returned Clean

My Experience

They got us in a week.. had the car a week. Workmanship was great and communication was unbelievable!! Kept us posted each step of the way. Office staff second to none. Excellent!

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Repair Quality

Customer Service

Returned Clean

My Experience

Every thing was great

My Experience

Paint was matched perfectly with my car! They all did a great job on the repairs and the lady up front and the gentleman that quoted the estimates was very nice!! If I ever need another repair, I’ll take it here!

My Experience

The staff was very professional and quick with getting my car fixed. I love how they kept communicating with me the updates. Everyone was so nice.

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Returned Clean

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My Experience

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My Experience

Absolutely love the work that was done and the great service. Hands down I would recommend their service

Likely to Recommend

I will take any vehicle back to them and will highly recommend their service

Repair Quality

Very satisfied with the work and customer service was amazing. If I need service again, I will take my vehicles there and would recommend them to everyone

Customer Service

Absolutely amazing customer service. Highly recommend

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Excellant

Returned Clean

My Experience

We are totally satisfied with our repair experience—especially that the vehicle was beautifully detailed before it was returned. We are still hurting over the price which we payed out of pocket. Oh well, we will just change our diet to Spam for many months to come. 🥴

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Customer Service

My Experience

I believe there are scuffed areas that weren't there prior to repair.

My Experience