Randy's Body Shop Inc.

4.9 (574reviews)
98%
1008 Kentucky Ave.,  Paducah,  KY  42003
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Shop AssistantSparkles

In operation 44 years, 35 years at this location.

Since 1982, Randy's Body Shop has been a comfortable solution to uncomfortable situations. We understand the issues and frustrations that go along with accidents and the process of seeking vehicle repair. We make it easy and less stressful for you as we handle all your insurance issues and concerns over your car. Our office staff will keep you informed of progress made on your repair, and our technicians will have your vehicle back to pre-accident condition in no time. Together, our team will give you the best service and highest quality repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:30 pm
Tue 7:00 am - 5:30 pm
Wed 7:00 am - 5:30 pm
Thu 7:00 am - 5:30 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
Honda
Hyundai
I-Car
Jeep
Nissan
Ram

Reviews (574)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and keeping customers informed throughout the repair process via texts and updates. Detailing and cleaning of vehicles before pickup is a frequently appreciated bonus. A few customers noted concerns such as paint color mismatches, minor alignment issues, and one safety-related incident involving wheel tightening, as mentioned directly in their feedback. Parts delays were commonly acknowledged but largely attributed to supply chain factors beyond the shop's control.
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"Randys staff and body work is always excellent. The only shop in the western part of ky worth dealing ..." Read more
"... until my tire started rattling and as it turns out none of the tires had been tightened beyond finger twisted." Read more
"Customer service was exemplary! They are always welcoming and friendly."
"They were fantastic to work with. Very communicative throughout the process and had my car cleaned and ..." Read more
"... throughout the repair. Delivered on schedule and cleaned. These folks at Randys Body Shop are true professionals." Read more
"The service was amazing and repairs were done quicker than originally quoted. Even woth some minor miscommunication between the ..." Read more
"Extremely high quality work in a timely fashion, completed the repair before schedule."
"My car looks great! The work was done in a timely manner. I appreciate their services."
"But no fault of theirs they had to wait on parts to come in that are not usually needed."
"Finished before time told."
"I was updated with daily progress reports via text"
"Did not expect the level of communication during the repair process. It was great!"
"Always great communication. I am glad they text because I respond faster to text messages."
"Staff is always friendly and professional. They keep you up to date on how things are going."
"... done as well as how courteous everyone was. Also, the communication was fabulous!" Read more

Likely to Recommend

Very responsive, very friendly and a terrific group of guys

Repair Quality

The guys did an excellent job on my truck.

Customer Service

Very friendly staff

Returned Clean

Likely to Recommend

Repair Quality

They’re really people and they’re eager to get your car back up and running

Customer Service

Returned Clean

Likely to Recommend

Already spreading the good word!

Repair Quality

Yall did a great job! The quality of the inside detailing and washing the outside was unexpected! I really appreciate it!!

Customer Service

Outstanding! I was kept informed by text throughout the process.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great communication. A+

Returned Clean

My Experience

Y'all did an amazing job on our truck! Thanks for being top knotch!!

Likely to Recommend

Definitely will recommend you to everyone!

Repair Quality

Seems to us that y'all have done a fantastic job on our truck. Your team is first rate!

Customer Service

No complainte, very professional!

Returned Clean

Likely to Recommend

Repair Quality

Great customer service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great folks. Moved quickly and did great work!

Customer Service

Returned Clean

Likely to Recommend

Randy’s was amazing. Customer service is the best. Highly recommend!!!

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Fantastic and everyone’s nice and helpful. Love your dogs

Likely to Recommend

Repair Quality

The body shop repair was excellent and I really appreciate it. My car returned to me cleaned inside and out.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Great job!

Returned Clean

Likely to Recommend

Have already suggested someone to call and use you guys.

Repair Quality

Wonderful job!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I am very pleased with the work done on my car.

Customer Service

The customer service was great.

Returned Clean

Likely to Recommend

Already have recommended them

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Would be happy to recommend Randy’s to family and friends

Repair Quality

We appreciate the timely and professional handling of our repair. Thanks for a great job!

Customer Service

Customer service was great!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The body work and finish are outstanding can’t even tell it was ever damaged. Great job!!!

Customer Service

Very polite and kind receptionists and evaluators.

Returned Clean

Likely to Recommend

Repair Quality

The.repairs were completed quickly and just like new.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean