Tna Smith Auto LLC

4.9 (140reviews)
96%
1920 Husband Road,  Paducah,  KY  42003
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Shop AssistantSparkles

In operation 9 years.

TnA Smith Auto is a family owned collison repair shop that has been in business since 2017. Our gold class certified technician have over 20 years' hands on experience in the automotive industry. Our estimator and office administrator has over 10 years' experience in customer service and sales. Along with an associate degree in business industry and gold class certifications. Our goal is to get your vehicle repaired and back on the road as fast as possible. We work hard to make sure we provide you with the same service we would want in return. We will provide communication with you and your insurance company in the process of repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:30 am - 4:30 pm
Tue 8:30 am - 4:30 pm
Wed 8:30 am - 4:30 pm
Thu 8:30 am - 4:30 pm
Fri 8:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (140)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new or even better than before their accidents. The team received high marks for proactive communication, including frequent text updates throughout every stage of the repair process, which customers found reassuring during stressful times. Timeliness was a recurring highlight, with numerous vehicles completed ahead of schedule. Customers also appreciated the added touch of vehicles being returned clean and detailed. A few customers noted areas for improvement, including concerns about warning lights appearing after repairs, delays due to parts availability, and a request for clearer communication regarding payment methods accepted.
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"Amazing work coupled with great customer service. They took a vehicle that I honestly thought would ..." Read more
"They had quick, accurate and very informational customer service paired with excellent work!"
"Had a fantastic experience from start to finish. Very easy to deal with. Had our damage taken care of in a timely ..." Read more
"Outstanding work in a timely manner."
"We were extremely satisfied with TNA auto body repair's service's feom the customer service to body work and paint ..." Read more
"Nice work. Time was of essence and work was completed sooner than expected"
"I got my car done 2 days early"
"Like I said fast And accurate."
"Completion earlier than expected."
"Early"
"Received text messages throughout every stage of the repair process"
"Outstanding communication and very detailed."
"Extremely easy to work with you guys. Updates were comforting in a stressful time. The repairs were done well and above and beyond our ..." Read more
"I received a text every step of the repair process."
"I was updated often as repairs were completed"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Does a good job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I hope I won't be needing T&A Smith again, But if I do I will use them again and would recommend them to anyone. Great job thank you

Likely to Recommend

Repair Quality

I will recommend T&A Smith to anyone

Customer Service

Returned Clean

My Experience

Very professional, very accommodating

Likely to Recommend

Repair Quality

Very knowledgeable and accommodating. I would definitely recommend them.

Customer Service

Good communication and very professional

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We are very satisfied with the service we have recieved through TNA The vehicle looks great and the way they communicated with us through the entire process was incredible

Likely to Recommend

We certainly will refer them

Repair Quality

We were extremely satisfied with TNA auto body repair's service's feom the customer service to body work and paint done to fix our Chevy Equinox. We will use them if needed in future and will refer our friends to them for sure. Thank you for your wonderful service. God bless

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The only difficulty was the amount of time the repair took. This was likely the slowness of Allstate and Tesla’s inability to ship parts promptly.

Customer Service

The only difficulty was the amount of time the repair took. This was likely the slowness of Allstate and Tesla’s inability to ship parts promptly.

My Experience

Did a great job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

My truck looks new again

Customer Service

Returned Clean

My Experience

Thank y'all for such a great job

My Experience

Awesome job. Thy

Likely to Recommend

Repair Quality

Awesome job

Customer Service

Returned Clean

My Experience

They did an awesome job!!! I will definitely recommend them!!

Likely to Recommend

That’s is all I will recommend

Repair Quality

Awesome. Will use them everytimr

Customer Service

Always gets back to u.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great

Customer Service

Returned Clean

My Experience

Extremely easy to work with you guys. Updates were comforting in a stressful time. The repairs were done well and above and beyond our expectations. We really didn’t expect the bedliner at all but there it is it’s beautiful thank you. Very happy! Thank you again.😊

Likely to Recommend

Will recommend

Repair Quality

Easy to deal with, simple process, frequent updates.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

You guys have been great! I really appreciated the updates on my car. Great people too work with! You definitely care about your customers.

My Experience

Overall, I am beyond thankful for when I looked at the repairs on my vehicle and very satisfied for how quick the repairs were done. Also I am love and so grateful that the inside of my vehicle was cleaned out, I was not expecting it but so happy and grateful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very likely

Repair Quality

Excellent work and great updates

Customer Service

10 / 10

Returned Clean