Gerber Collision & Glass - Palm Desert

My Experience - 5.0/5.0 -

Thank you for keeping informed & being very efficient. The outcome of my repair is splendid!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Repair is excellent!

Customer Service - 5.0/5.0 -

I was kept informed of the repair progress which I appreciated.

Returned Clean

My Experience - 5.0/5.0 -

Was impressed by how I was kept apprised of the progress of the repair by emails and by calls from Fernando who was extremely friendly and an excellent representative of your company.

Likely to Recommend - 5.0/5.0 -

The friend that dropped me off also got an estimate

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Fernando was very friendly, informative, and accommodating!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

I appreciated the communication regarding the progress of the car repairs and the estimated time for completion. the rep. Fernando was great to work with throughout the repairs. good company.

My Experience - 5.0/5.0 -

Fernando was very helpful and so was Juan. Only reason why I went to this company was because Juan said they have fixed several vehicles and make them look good as new so I trusted Juan and was not disappointed. Will def recommend anybody with vehicle repairs or glass

My Experience - 5.0/5.0 -

Unbelievable service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 2.5/5.0 -

Over all satisfied with repair. It’s just the little things that kept us having to return.

Repair Quality - 2.5/5.0 -

Passenger side front door handle was broken while in for repair. Had to take car back to have it replaced. Replaced but nothing was said about broken door handle UNTILL we picked car up and saw it was broken (car was backed into the pickup area). Left headlight bulb out. Damage to left side caused bulb to go out on impact. Did not know it was out till 3 days later when car was used and lights were on and visible in a storefront window. Taking car back tomorrow (8/18/2020) to have it replaced.

Customer Service - 2.5/5.0

My Experience - 5.0/5.0 -

They did a great job and were very professional and courteous!

My Experience - 5.0/5.0 -

Please let whoever worked on my car know how pleased I am. It looks beautiful. Also, Fernando was great to work with. Thank you. Job well done 👍

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent job

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Staff was pleasant and knowledgeable. Car was repaired on time. Text message updates very helpful.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

No hassle. Finished in half the time allotted. Great customer service.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Kept me informes of what was going on with my vehicle at every turn

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everything was done correctly and on time

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Did great work

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Super professional, upfront and honest.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I would always recommend Gerber Collision to anyone that needs their car fixed

Repair Quality - 5.0/5.0 -

Fernando kept me updated all the way thru the process of getting my car fixed.

Customer Service - 5.0/5.0 -

I was very impressed with the way Fernando kept me informed in the progress of my car getting fixed.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean