Gerber Collision & Glass - Peoria (Il)

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The car was perfect when I got it back! Service and front office staff were great.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I would recommend Gerber to everyone they got the job done fast and perfect I’m Highly satisfied will definitely come back if needed

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Very satisfied

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Excellent service and results. We appreciated the text updates. Thank you.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thanks for doing a really great job.

Customer Service - 5.0/5.0 -

Everyone was very nice and helpful.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Everyone was nice and I liked the idea of being able to pick up and drop off rental car

Likely to Recommend - 1.5/5.0 -

Wasn’t pleased

Repair Quality - 0.5/5.0 -

Paint is horrible bubbles everywhere & fender was still sticking out

Customer Service - 5.0/5.0 -

Nice

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Good job

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0 -

The body shop waiting area is not clean and the don’t communicate well

Repair Quality - 0.5/5.0 -

They took damage of my car lightly and they don’t call you for updates about your car that has been on the hands for repairs

Customer Service - 1.0/5.0 -

No kindness at all to the customer

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Totally professional and timely The BEST. Anywhere by anyone’s Expectations. Recommend in a Heartbeat!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very satisfied thank you

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

During the repair, something has happened to my radio. It was working absolutely fine prior to going in and now is glitching and pausing during the broadcast. The paint and body work was great but something was done to the radio

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

The team kept me informed throughout the repair process. My vehicle was ready two weeks in advance of the originally projected date. Great service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Gerber advised me after my accident that my car was not safe to drive because the muffler was attached by a single connection. Gerber allowed me to park my car at their facility while my insurance company worked through some liability issues. Once those issues were resolved Gerber immediately began repairing my vehicle. The team completed repairs approximately two weeks ahead of the original schedule - amazing considering the amount of damage from the accident. Great job by the entire team!!

Customer Service - 5.0/5.0 -

Team kept me informed of its progress throughout the process.

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean