Gerber Collision & Glass - Red Bluff

My Experience - 5.0/5.0 -

What can I say other then super spectacular work! They were quick, nice, and very professional! When I picked my car up it looked brand new. I couldn't have asked for better and I will for sure take my vehicle back if I ever need another repair done.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

When we went to get the estimate to fix my truck they told me going to take 6 days to get it fixed and took from October 9 to nov 1 I have to use my auto insurance to rent a car paid extra money for extra insurance and they don’t know how to treat a customer bunch a liars and I they think they make me a favor I am very disappointed with the service I got thank you

Customer Service - 0.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Car looks perfect and service was speedy.

My Experience - 5.0/5.0 -

You all are great I thank you all for the great job. God Bless you all Dixie

My Experience - 5.0/5.0 -

The whole team at Gerber Collision and Glass were very friendly and professional in working with me. They were very timely in getting things done also. Would use them again.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Very friendly and helpful. Pleasant to woke with. Kept me up to date.

My Experience - 5.0/5.0 -

Thank you for a job well done!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very professional, outstanding service, with excellent attitude!!!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

We appreciated the updates throughout the process. Our jeep looks fantastic! Thank you.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.0/5.0 -

Decent work and friendly. Would consider going back to them for other work.

Repair Quality - 4.5/5.0 -

Yes, did good work.

Customer Service - 4.0/5.0 -

Gerber Collision was good overall. They were friendly and knowledgeable. They were a bit slow due to circumstances beyond their control (i.e. subcontractor who calibrates fender cameras).

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

It will qs quicker yhenbi thought it would be

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Look good really good

My Experience - 5.0/5.0 -

I want to thank the whole team of Gerber Collision! They all went above and beyond to make sure I was satisfied with the repairs on my car! Also, very professional with keeping in contact about my car on what’s being done and the timing it will be ready for me. I also appreciate how everyone is respectful and make you feel comfortable and welcome when walking into the building! Gerber collision has an AMAZING work team and it’s recognized by me! Thank you for the great first experience working with you all! I know if I ever need future repairs it’ll be Gerber Collision I’ll be coming too no doubt! A place I would refer everyone too!

My Experience - 5.0/5.0 -

The staff of this location is extremely helpful and friendly. They were very understanding of my concerns. My tailgate was replaced and their replacement looks beautiful! We’re 100% satisfied! We will be back if we need any other repairs

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Staff were extremely helpful. We had A+ service from day one until claim was completed!

Customer Service - 5.0/5.0 -

My repair was completed ahead of schedule. Everyone was very professional.

Likely to Recommend - 2.5/5.0

Repair Quality - 5.0/5.0 -

Looks good so far

Customer Service - 2.0/5.0 -

The ready for pick up due date was changed three times. Missing parts, and still waiting to hear back from them to complete the job

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0 -

I normally don’t refer to friends and family because this was thought the insurance company.

Repair Quality - 4.5/5.0 -

I do not like taking surveys and hoping if the insurance company sends me here again I don’t have to do this again.

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 3.0/5.0 -

With cautions

Repair Quality - 4.0/5.0 -

Minor items

Customer Service - 4.0/5.0 -

I was asked to bring my truck in on a Tuesday. I had to get something from it on Friday and it was just setting untouched. I was told they were awaiting parts. I could have been using it during that time. I was also called to pick it up but it wasn't ready and had to call to get a ride home

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0