Gerber Collision & Glass - Red Bluff
In operation 81 years, 3 years at this location.
Gerber Collision & Glass - Red Bluff offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The experience was above and be on,the staff was great helpful the updates on how the work on the car were excellent đź‘Ź just keep up the good work thank you very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service both with job completion and the customer service from the moment I called on the phone. Will be recommending to others.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did amazing
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
There was some confusion with the rental car company. The pick up date was wrong and the rental company kept calling me for the car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent job. Work completed when promised. Staff professional and helpful
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
After an initial experience that left me questioning whether to use them, Gerber came through and actually got the repairs to my Camry done UNDER the original estimate. I am grateful that we were able to resolve the misunderstanding and do business.
Customer Service - 4.5/5.0 -
After an initial experience that left me questioning whether to use them, Gerber came through and actually got the repairs to my Camry done UNDER the original estimate. I am grateful that we were able to resolve the misunderstanding and do business.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I liked the periodic updates by text. And the car looks really good again. Thank you!!
Likely to Recommend - 5.0/5.0 -
We’ve done business with Gerber Collision before and we’re very satisfied with their work.
Repair Quality - 5.0/5.0 -
Gerber Collision was very professional from start to finish
Customer Service - 5.0/5.0 -
Staff was super nice and professional with our case.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend to everyone
Repair Quality - 5.0/5.0 -
They were so professional, happy to help me and worked fast to get my truck back to me. Anthony listened to my needs and got right on the project even tho it was the week of Christmas. The auto system I was not happy with. Sending texts at 1am and telling me my truck would take 24 more days than it did.
Customer Service - 5.0/5.0 -
Anthony was awesome. Worked hard to get my parts and the work done
Returned Clean
My Experience - 5.0/5.0 -
Your company and all of its employees gave service beyond the call of duty. You need to of detailed it as well. Looked better than when we purchased it four years back. Keep up the good work. God bless and Happy New Year🌞
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very helpful kind staff, they kept me updated on the progress. Thank you
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job!
Customer Service - 5.0/5.0 -
They truly care about the customer!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The repair shop has stated on a couple of occasions "Issues with not getting the work done in a timely manner is because of interference from the insurance company not allowing them to access the correct parts in the first place" Insurance company's insist the repair shop try to use aftermarket parts first, and if they don't work properly then the repair shop can request to use OEM components. This all takes time and slows down the repair process, and ultimately coast more money in the long run.
My Experience - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
They had my car for 5 weeks. Kept on postponing the date when they would be done
Customer Service - 2.0/5.0 -
Same as before
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My experience with the shop was great and I am incredibly happy with the work done on my vehicle.