Gerber Collision & Glass - Redding/Caterpillar Rd

4.8 (622reviews)
96%
4361 Caterpillar Rd,  Redding,  CA  96003

In operation 81 years, 3 years at this location.

Gerber Collision & Glass - Redding / Caterpillar Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (622)

Likely to Recommend

Repair Quality

They all did a wonderful job very pleased

Customer Service

Very nice and Respectable!

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Repair Quality

Excellent customer service, quality repairs

Customer Service

Returned Clean

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Repair Quality

Customer Service

Perfect no problem

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Repair Quality

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Returned Clean

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Woul recommended.

Repair Quality

Repairs we completed to my satisfaction.

Customer Service

Gerber Collision and Glass has top notch customer service. They kept in contact with me throughout the complete repair of my vehicle. The work was top notch and was competed sooner than originally scheduled (saving me money on the rental car). If I need repairs in the future, I would go back to them.

My Experience

You guys did a great job with the repair! It was a super quick process and it was really nice to have my clear cleaned as well!

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Customer Service

Returned Clean

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Repair Quality

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Returned Clean

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Repair Quality

Customer Service

These guys were great. Very professional, very courteous, very fast and accommodating. I would highly recommend them to anyone needing their services.

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My Experience

The were accommodating, friendly and helpful. They were finished with the repairs ahead of schedule and did an excellent job. I would highly recommend Gerber Collision and Glass to everyone.

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My Experience

Michael & his crew did a perfect job with the repairs & detailed both outside & inside. Wow, thanks Gerber.

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Repair Quality

Customer Service

Michael & his crew went above & beyond in repairs & seeing to it the car was returned nice & clean, inside & out

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Customer Service

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High quality work. Great people.

Repair Quality

Repaired car damages. When a mechanical issue reared its ugly head, technicians did all they could to help me find the problem and offered to find a mechanic to fix it. I really appreciate the extra time the took to help me resolve th problem.

Customer Service

The only issue regarded a small chip in the windshield—not part of the original repair. I just tried to resolve two problems with one stop. The chip repair did not work out, but the shop did make the effort. Also, it would have been helpful if when the repair was done, they notified me sooner so that I had more time to arrange to pick up the car. I had an appointment that had to be rushed because I only had a short amount of time to get to the shop. That was somewhat difficult. But all of the employees were super nice and helpful. Would definitely recommend Gerber to others.

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Repair Quality

Customer Service

I had to reach out for any updates, and when I went to pick up the vehicle they took an hour to clean it, after they said it would be ready. Not to mention the "wash" they gave it left streaks all over the windshield and mirrors.When the vehicle was done they left a large water bottle and trash in my vehicle.

Likely to Recommend

Gerber will be the only place we ever take out cars if needed and we will highly recommend to others.

Repair Quality

Quality is a 10+ Communication a 10+. Seamless professional experience.

Customer Service

Fantastic customer experience! From the first interaction to picking up the truck. Amazing.

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Returned Clean

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Repair Quality

Customer Service