Gerber Collision & Glass - Richmond Hill (GA)

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

The ladies at the shop were amazing! I felt so taken care of through the entire process! I would highly recommend this shop. And my car looks great too!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Excellent service and job.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Everyone

Repair Quality - 5.0/5.0 -

Everyone was friendly caring. They make sure your job is thorough perfect and without inconvenience to you. I couldn't be happier than the perfect work they completed in record time.

Customer Service - 5.0/5.0 -

Perfect

My Experience - 5.0/5.0 -

Work was completed quickly and updates were frequent.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Processes were efficient and updates were frequent.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 2.5/5.0

Repair Quality - 2.5/5.0 -

Issues and follow up is not good.

Customer Service - 2.5/5.0 -

Issues and follow up is not acceptable

Returned Clean

My Experience - 5.0/5.0 -

Everything looks great. The rental car return is fabulous because I did not have to coordinate a ride

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I had an outstanding experience with Gerber Collision & Glass! From start to finish, Nicole and her entire staff provided exceptional customer service. They kept me informed every step of the way with timely updates, answered all of my questions, and made the entire repair process stress-free. My Toyota looks absolutely amazing, and the quality of the repairs exceeded my expectations. I truly appreciate the attention to detail and the care taken to ensure every repair, including the blind spot system recalibration, was completed correctly. A special thank you to Nicole and the entire Gerber team for your professionalism, kindness, and commitment to excellence. Your dedication to customer satisfaction did not go unnoticed. I highly recommend Gerber Collision & Glass to anyone in need of quality collision repairs. You have earned a customer for life. ⭐⭐⭐⭐⭐ Monsia Washington

Likely to Recommend - 5.0/5.0 -

I highly recommend Gerber Collision & Glass to anyone in need of quality collision repairs. You have earned a customer for life.

Repair Quality - 5.0/5.0 -

I had an outstanding experience with Gerber Collision & Glass! From start to finish, Nicole and her entire staff provided exceptional customer service. They kept me informed every step of the way with timely updates, answered all of my questions, and made the entire repair process stress-free. My Toyota looks absolutely amazing, and the quality of the repairs exceeded my expectations. I truly appreciate the attention to detail and the care taken to ensure every repair, including the blind spot system recalibration, was completed correctly. A special thank you to Nicole and the entire Gerber team for your professionalism, kindness, and commitment to excellence. Your dedication to customer satisfaction did not go unnoticed. I highly recommend Gerber Collision & Glass to anyone in need of quality collision repairs. You have earned a customer for life. ⭐⭐⭐⭐⭐

Customer Service - 5.0/5.0 -

I had an outstanding experience with Gerber Collision & Glass! From start to finish, Nicole and her entire staff provided exceptional customer service. They kept me informed every step of the way with timely updates, answered all of my questions, and made the entire repair process stress-free. My Toyota looks absolutely amazing, and the quality of the repairs exceeded my expectations. I truly appreciate the attention to detail and the care taken to ensure every repair, including the blind spot system recalibration, was completed correctly. A special thank you to Nicole and the entire Gerber team for your professionalism, kindness, and commitment to excellence. Your dedication to customer satisfaction did not go unnoticed. I highly recommend Gerber Collision & Glass to anyone in need of quality collision repairs. You have earned a customer for life. ⭐⭐⭐⭐⭐

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great personnel and really great service

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Very timely repair

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Front office employees have been great. Job completion in less than 36 hours when I was expecting 96 hours.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great service, great energy, great experience. Will recommend in the future

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everyone I dealt with was very friendly and professional. Excellent customer service. I was kept informed throughout the whole process. Overall a very good experience.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Besides one little sniffu everything was great.

Customer Service - 5.0/5.0 -

I absolutely loved interacting with Nicole. She's quite quirky.

Returned Clean

My Experience - 5.0/5.0 -

All my interactions with the staff were great. They were friendly and helpful and answered all my questions. Great experience!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great customer service! Definitely will use them again for any work we need done

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean