Gerber Collision & Glass - Rochester/Ridge Rd.
Gerber Collision & Glass - Rochester offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very professional đź‘Ź
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nick was great.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Looks beautiful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great Communication was excellent
Customer Service - 5.0/5.0 -
Courteous
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for a wonderful job done on my Toyota the professionalism would contacting me about certain stages of repair was amazing and pick up was easy as it can be. Thank you for all the work that’s been done.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great customer service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication was great. Ready before due date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My only comment is of the text messages I got for updates that didn’t come from the actual collision shop. I was at they told me it would take 2 1/2 months and then the next the next text I got was work is on its way, we’ll see you in 68 days. The whole thing took 2 1/2 days I wasn’t appreciative for those comments at all.
My Experience - 5.0/5.0 -
Nick was very helpful. The repair was completed quickly so I didn't have a big rental car bill. Work done on the car was excellent. Workers were careful not to break trim piece so total bill was less than quoted i would recommend Gerber Collison to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service was great and car looks great
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
The car looks beautiful so I would refer Gerber to anyone
Repair Quality - 4.5/5.0 -
Quality of work was exceptional, although the communication was lacking as far as where they were at with the job. Couldn’t tell mewhen my car would be available. Kept changing the date because parts were not in.
Customer Service - 4.5/5.0 -
I had to call them asking for updates
My Experience - 5.0/5.0 -
I am more than satisfied with Gerber collision. My car had two large dents. Gerber did a great job providing new parts for the dents. My car is beyond perfect. The staff at Gerber was very helpful. They explained what work had to be done on the car. This was very helpful for me. I highly recommend Gerber.
My Experience - 5.0/5.0 -
Repair was done sooner than first estimated. Friendly staff, great customer service. Quality of work 10/10.