Gerber Collision & Glass - Webster
Gerber Collision & Glass - Webster offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
They did an excellent job repairing and replacing any body panels that were damaged and were very transparent about the whole process as well as very easy to get a hold of and were in contact frequently.
Likely to Recommend - 5.0/5.0 -
They did incredible work and did the repairs with your best interest in mind.
Repair Quality - 5.0/5.0 -
They did an excellent job repairing my car after a collision. They were incredibly transparent with what they were doing with my car and why they were doing it. They were also working with aesthetics in mind so that when the car was finished you would never know it was in a crash.
Customer Service - 5.0/5.0 -
They were incredibly transparent and accommodating. They gave me updates twice a week about the status of the car and where they were in the repair process. When it came time to pick it up they let me come in soon after closing to the public so that I could get my car.
Returned Clean
My Experience - 5.0/5.0 -
Everyone was great! I’ve used Gerber twice now and was completely satisfied and impressed both times. Hopefully I will not need to come back for a while, but if I do, I know where I’m going!
My Experience - 5.0/5.0 -
Bob was great to work with.
My Experience - 5.0/5.0 -
Completely transparent. Gave me updates every Tuesday and Thursday. Great work on the vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job , good communication
Customer Service - 5.0/5.0 -
Great job , good communication
Returned Clean
My Experience - 5.0/5.0 -
The work was done very quickly. The car looks like it's brand new! We appreciate your being in the same building as Hertz. We also appreciate how you took care of the insurance documentation.
Likely to Recommend - 5.0/5.0 -
I would absolutely use Gerber again no doubt in my mind
Repair Quality - 5.0/5.0 -
Gerber did an amazing job. My car looks brand new inside and out thank you all so much you get 100+.
Customer Service - 5.0/5.0 -
Very efficient, professional, and friendly 100+
Returned Clean
My Experience - 5.0/5.0 -
Repairs were done quickly and looks like new, customer service is exceptional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Did a good job. Clean and looks like new
Customer Service - 4.5/5.0 -
Clean and looks like new
Returned Clean
My Experience - 5.0/5.0 -
While my car was being repaired, I received weekly calls with updates as to the status. Knowing what was going on with the repairs made it much easier to make any necessary arrangements for transportation. Every time I spoke with someone at Gerber, they were always friendly, polite and informative. Thank you!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dave is the best, worked on several things with him and will be bringing another project in.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Slight dent still on the door. . Somethings were done to the car in the original quote I did not want done if the car wasnt ready in the 5 days. I did not have a rental. So on monday when I dropped it off I explained that to them, that I will be there Friday, end of the work day. I just want the cowl and front side panel done, no painting or superficial marks done if It can't be completed by end of fri. They called me Thursday saying they have the car stripped for painting and wont be done till next week monday possible Tuesday. I said that wasnt our deal. That's not what I wanted Well so I picked it up monday. Side mirrors werent removed and fixed(scratches).they buffed them out when i mentioned it. Brought it back twice for buffing marks on the driverside door. Slight dent mark still on the passenger side door.
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great service start to finish
Repair Quality - 5.0/5.0 -
Excellent workmanship. From intake of the vehicle to the service people to the staff up front...polite, thorough and kept me informed every step of the repair. Hertz rental next door was more than convenient from pick up to drop off. Nice not having to go two different places for service. Highly recommend Gerber Collision.
Customer Service - 5.0/5.0 -
Front desk was prepared and efficient