Gerber Collision & Glass - Webster
Gerber Collision & Glass - Webster offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The best service ever , Great job great staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did an amazing job on my Audi that was almost totaled from an accident. Car looks even better than it did before the accident! Very kind and communicative staff. Huge shoutout to Andrea Bender, Mike Bender, and Bob Knapp for their professionalism and expertise!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am completely blown away on the nice job you did on my repair. Your customer service is second to none as well . I appreciate your keeping me I the loop throughout the entire process. We will definitely be using you in the future…
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was so smooth and easy! They called twice a week to keep me updated where they were in the process or sizing my car. Can’t say enough great things about them.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Easy to contact, no fuss with working with the insurance company. We were kept in communication the entire process. Would go back again god forbid we needed to! Thank you for everything!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nice work. Kept me informed on time and completed the repairs quickly. Very pleased.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly and always updated status as to when they confirmed. Will highly recommend.
Likely to Recommend - 5.0/5.0 -
Def will
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I cannot say enough wonderful things about Gerber Collision & Glass. This is the second time I’ve brought my Lexus to them, and once again they exceeded every expectation. After a previous accident that caused over $25,000 in damage, they restored my car beautifully. And when I needed repairs again, I came back without hesitation. From the moment you walk in, Alison sets the tone with her warmth and professionalism. She’s patient, kind and always keeps me updated, which takes so much stress out of the whole situation. Mike and Dave are truly exceptional. They take the time to answer every question, explain things clearly and genuinely care about both me and my vehicle. They treat me like family every single time. The repairs are flawless, the communication is excellent, and the turnaround is always efficient. I leave feeling confident and grateful every time. Thank you, Alison, Mike and Dave, for your honesty, kindness and outstanding work. Five stars without a doubt.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I cannot say enough wonderful things about Gerber Collision & Glass. This is the second time I’ve trusted them with my Lexus, and once again they exceeded every expectation. After a previous accident that caused over $25,000 in damage, they restored my car beautifully. When I needed repairs again, I didn’t hesitate to return. From the moment you walk in, Alison makes you feel welcome. She’s kind, patient, and always keeps me informed throughout the whole process. Her communication and genuine care make a stressful situation feel easy. Mike and Dave and Bob are truly exceptional. They are honest, knowledgeable, and take real pride in what they do. They took time to answer my questions, explained everything clearly, and treated me with respect every step of the way. I always feel like family when I’m there. The quality of their work is outstanding. Turnaround is efficient, and the customer service is second to none. I highly recommend Gerber Collision & Glass to anyone looking for excellent repairs, honest and trustworthy people, and a team that genuinely cares. They never pressure you. they communicate with integrity, and they truly want what’s best for you and your vehicle. Thank you, Bob , Alison, Mike, and Dave. Five stars all the way. Services Transmission, Carburetor cleaning, Air & cabin filter replacement, Exhaust, Tires, Painting, Electrical, Auto engine diagnostic, Body & Trim, Welding, Brakes, Air conditioning, Battery, Oil change
Customer Service - 5.0/5.0 -
I cannot say enough wonderful things about Gerber Collision & Glass. This is the second time I’ve trusted them with my Lexus, and once again they exceeded every expectation. After a previous accident that caused over $25,000 in damage, they restored my car beautifully. When I needed repairs again, I didn’t hesitate to return. From the moment you walk in, Alison makes you feel welcome. She’s kind, patient, and always keeps me informed throughout the whole process. Her communication and genuine care make a stressful situation feel easy. Mike and Dave and Bob are truly exceptional. They are honest, knowledgeable, and take real pride in what they do. They took time to answer my questions, explained everything clearly, and treated me with respect every step of the way. I always feel like family when I’m there. The quality of their work is outstanding. Turnaround is efficient, and the customer service is second to none. I highly recommend Gerber Collision & Glass to anyone looking for excellent repairs, honest and trustworthy people, and a team that genuinely cares. They never pressure you. they communicate with integrity, and they truly want what’s best for you and your vehicle. Thank you, Bob , Alison, Mike, and Dave. Five stars all the way. Services Transmission, Carburetor cleaning, Air & cabin filter replacement, Exhaust, Tires, Painting, Electrical, Auto engine diagnostic, Body & Trim, Welding, Brakes, Air conditioning, Battery, Oil change
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for your good work.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone involved was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Dave at Gerber updated me 2x weekly to advise what status repairs were in. communication was excellent and work done was top notch.
My Experience - 5.0/5.0 -
The staff at Gerber Webster NY location was amazing. I appreciate everyone’s friendliness and willingness to help.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The repair was completed but my car was never detail it still had stains from the deer accident. I was told by a representative that they would call to complete the inside detailing to clean off the blood and hair I never received a call