Smith Automotive Paint & Collision
In operation 45 years.
Serving the Webster and Greater Rochester, NY community for the past 40 Years! Smith Automotive is your locally owned Collision shop centered around quality repairs while getting you back on the road as soon as possible!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Great job as always! Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The best service ever!!
Customer Service - 5.0/5.0 -
The best!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
As always, the staff at Smith is very professional, efficient and true to their word. This was my third experience with them, and I would come back again and again and keep recommending them to my friends and colleagues.
Likely to Recommend - 5.0/5.0 -
Yes, indeed!
Repair Quality - 5.0/5.0 -
Everything looks good.
Customer Service - 5.0/5.0 -
Excellent and professional.
My Experience - 5.0/5.0 -
You went over and above my expectations, the car looks like new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Done quickly and well, flexible scheduling, really nice people. Excellent experience, as usual
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already have recommended
Repair Quality - 5.0/5.0 -
Very friendly staff. Made you feel welcomed
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes! I already have referred
Repair Quality - 5.0/5.0 -
Smith Auto: very friendly. They made the process extremely easy. I drove in with my vehicle & walked in. A minute later the estimator walked out with me. About 10 mins later I had the estimate in hand. I was able to make an appointment the following week. When I picked up my SUV they even cleaned the inside! The work was perfect.
Customer Service - 5.0/5.0 -
Very friendly
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have been a customer since the late 90s and will continue to be and also recommend them to others
Repair Quality - 5.0/5.0 -
Brandon was excellent to deal with. The experience was very personable. The work was completed as expected and looked great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for the work that was done this is the 3rd vehicle I’ve had repaired by you and I appreciate working with you
My Experience - 5.0/5.0 -
great job on repair and awesome customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great work
Customer Service - 5.0/5.0 -
top notch
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have used this company in the past and have always bragged to people how good and technically advanced they are.
Repair Quality - 5.0/5.0 -
In an attempt to keep the cost down they tried to pull out the damaged area. Then, when that was unsuccessful, they were able to remove detail letters without having to replace them with new, saving several hundred dollars. I don’t like Smith’s, I love them!
Customer Service - 5.0/5.0 -
They treated me like family rather than a customer. Very friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job, thanks for washing the car too!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have been bring vehicles to Smith for a few decades now. Their work is impeccable, always.