Smith Automotive Paint & Collision

5.0 (392reviews)
100%
26 May Street,  Webster,  NY  14580

In operation 45 years.

Serving the Webster and Greater Rochester, NY community for the past 40 Years! Smith Automotive is your locally owned Collision shop centered around quality repairs while getting you back on the road as soon as possible!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (392)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many noting their vehicles look brand new after repairs. Communication is highlighted as professional, friendly, and helpful, with staff providing regular updates throughout the repair process. Timeliness receives positive feedback, with many repairs completed early or on schedule. Customers particularly appreciate the unexpected interior and exterior cleaning service. The shop maintains high standards of workmanship with excellent color matching and attention to detail. Long-term customer loyalty is evident, with many customers returning for decades and actively recommending the business to family and friends.
Select to learn more
"I had a large dent in my tailgate on my truck and in a little over a day the reapair was completed and their work was exellant. Very happy with their work. I met the owner who ..." Read more
"Beautiful job. Car was showroom condition when I picked it up."
"Smith Automotive is always consistently reliable, does excellent work and is helpful every step of the way through the ..." Read more
"I loved my experience. They are customer focused and gave an incredible experience. Getting in touch with them was easy and to the right ..." Read more
"Excellent job"
"car was completed early"
"Earlier than expected"
"1 day early"
"Ready when promised."
"Done when they said it would be. I think it was even a day early."
"Always providing updates, upfront, honest, and friendly."
"Outstanding customer service"
"Great communication"
"Very good communication."
"Communication was always friendly and helpful, but we would have appreciated knowing more clearly ..." Read more

Likely to Recommend

Repair Quality

I have been using your shop for many years and the work has always been perfect. I will continue to use you for any future work and will recommend your shop to my friends.

Customer Service

Returned Clean

Likely to Recommend

I highly recommend the service they provide

Repair Quality

My car dents were repaired as described in the estimate to my satisfaction and ready for pickup by the date promised.

Customer Service

Not only was the work done professionally, the car was cleaned inside and outside to perfection!

Returned Clean

My Experience

Smiths does a perfect job on everything they do. Thank you

Likely to Recommend

Repair Quality

Quality job by Smith’s. Highly recommended

Customer Service

Friendly and helpful

My Experience

Thank you for excellent care and communication during my repair. Especially Amy who was quick to answer my many questions promptly and with grace,

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My car looks like it came off the lot, brand new. No gaps, the paint matches perfectly, no fish eyes in the clear coat. Smiths Auto did an amazing job. I’m totally satisfied.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I just had two vehicles repaired at Smith Auto — a week apart. On a scale of 1-10, I give Smith Auto an 11… wait I take that back… how about a 20!! Friendly crew and the repair service is flawless — beyond my wildest expectations. Well done! Thank you all.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I have used Smith many times and they continue to outperform. I highly recommend them to anyone who needs auto body repair or painting services.

Customer Service

Quick and accurate estimate and flexible scheduling.

Returned Clean

Likely to Recommend

Already have for mild accident damage

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Already told a friend to go there.

Repair Quality

Cara looks great, easy to talk with the guys, & I will be back in the future.

Customer Service

Helpful to get the process going.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car looks brand new! Thanks to all you guys.

Likely to Recommend

Repair Quality

My car looked perfect inside and out. Also done when promised.

Customer Service

Likely to Recommend

100% recommend

Repair Quality

Phenomenal work and customer service.

Customer Service

Above and beyond

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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I have recommended you to all my friends!

Repair Quality

You did an awesome job, I am very pleased!

Customer Service

Great!

Returned Clean

Likely to Recommend

I have done business in the past with SMITH and have been totally satisfied

Repair Quality

car looks like new

Customer Service

Likely to Recommend

I have in the past and will in the future.

Repair Quality

Quality workmanship at fair price.

Customer Service

It's the best

Returned Clean

Likely to Recommend

Repair Quality

Super job! Vehicle was returned really clean inside and out. Good job!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean