Gerber Collision & Glass - Sacramento/Auburn Blvd

4.8 (251reviews)
96%
4343 Auburn Blvd., Ste A,  Sacramento,  CA  95841

In operation 85 years, 7 years at this location.

Gerber Collision & Glass - Sacramento/Auburn Blvd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (251)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication, with regular updates via calls and texts keeping customers informed throughout the repair process. Timeliness was a frequent highlight, as numerous customers noted their vehicles were completed ahead of schedule. Staff were widely described as friendly, knowledgeable, and accommodating. A few customers noted areas for improvement, including inconsistent communication in some cases, delays due to parts availability, and isolated concerns about interior cleanliness and unresolved mechanical issues post-repair.
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"... everyone else I came into contact with were amazing and went above and beyond with their customer service. They also came in under the estimated time to have ..." Read more
"... Gerber got everything handled smoothly and quickly. The repair quality is fantastic, and the communication throughout the process was greatly appreciated. Highly ..." Read more
"... was great! kept me informed very professional! The service repairs were stellar I would recommend Gerber every time!" Read more
"Extremely satisfied with the quality of repairs."
"It looks like the car was never in an accident. I appreciate how well I was notified every step of ..." Read more
"... phone calls that helped a lot. My car looks great and they completed it a week early. Highly recommend them." Read more
"Work completed a week early!"
"Gerber team did amazing. Great quality in work and my car was done in 3 days."
"It was ready much sooner than we expected."
"... either way. Gerber didnt listen to my request and let my car sit in the shop for 2 weeks before starting so I was out of a car and paid for a rental car for ..." Read more
"... kind and understanding. I really like the fact that they called me and kept me in the loop every step of the way they answered any and all questions I ..." Read more
"Texts and calls came twice a week to update me about progress."
"They were amazing! I appreciated the updates via text and phone calls that helped a lot. My car looks great and they completed ..." Read more
"... Enterprise for my rental. I also appreciated the consistent weekly updates on the progress of my repairs. Every staff member I interacted with, from the receptionist ..." Read more
"3 different estimate completion date. Confusing."

My Experience

Gerber Collision was so helpful, and got me through the process of repairing my car. It looks great!

My Experience

I am so thankful to Travis who took care of my car repair he was excellent and provide a professional service support till the end of repairs with all the repair updates in time so thankful to him best customer service from him he is a keeper for sure for your business

Likely to Recommend

It depends on how my car will get fixed 💯 percent safely and not have any issues once it’s fixed properly

Repair Quality

My back of my car number still not matching with the care it looks old and there are some paint chip there before the accident I was hoping that to be painted also for the car to look same and even color it was not done they told me it’s not related to accident And my car start showing me the signs of engine light break lights low pressure tire and other warning signs after the hit when I start my car after detaching my car from the truck I got hit by and I did mention this to AAA and the repair shop they dindt fix that eather because their technician said it’s not related to the accindemt so now I am frustrated why these two things that happend after the hit of my car why it’s not fixed since every thing was working fine before the accident specialy my temperature control of Ac and heat in my car I have tow new issues after he hit my car I am disappointed by this a lot now my car is not same and not got fixed right because the technician said it’s not accident related I drive my car woth infants and toddlers I want to make sure it’s fixed properly for the safety of me and my family while I drive with them

Customer Service

My car had another new Ac and heating issues after the repair that was not there before and my rear bumper is not matching with my car new paint

Likely to Recommend

Already recommended them to my neighbor for work on his truck.

Repair Quality

Great looking job, and done quickly! Kyle and his staff are a pleasure to work with! Thank you guys!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I could not say enough good things about Gerber. Their staff has the highest level of professionalism, ( while still being fun and down to earth) and the quality of work is top notch!

Customer Service

From the very first phone call with Raven, I felt comfortable in choosing Gerber over the six other shops on my list. She is a gem. Travis was great, and even helped me above and beyond the scope of contracted work. The whole staff is friendly and great to work with.

Returned Clean

My Experience

It's beautiful

Likely to Recommend

Repair Quality

Great communication, easy to work with. Vehicle looks amazing! Couldn’t be happier.

Customer Service

Returned Clean

My Experience

You let me know the progress being made on my car. Very respectful and so positive.

Likely to Recommend

Repair Quality

Customer Service

They fixed my car good but now its giving me keyless system problem and calling them many time but not helping me just send me message to do this and after that when problem not solved now telling me that take ur car to dealership to fixed it with my own money its not good.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Good service

Repair Quality

Absolute top-notch service! After my catalytic converter was stolen, the team at Gerber got everything handled smoothly and quickly. The repair quality is fantastic, and the communication throughout the process was greatly appreciated. Highly recommend!.

Customer Service

Highly recommend!

Likely to Recommend

Repair Quality

Amazing and very helpful

Customer Service

Returned Clean

My Experience

Great Service, Communication, Quality and Timely Perfect repair. Top Notch across the board. I will definitely recommend to anyone in need of their Services!

Likely to Recommend

Repair Quality

Customer Service

Raven and Travis were very friendly and communicative. They’d give me updates consistently through the process which I thought was very nice.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

I really appreciate your work; it was very good.

Likely to Recommend

Si lo recomendaré muy buen trabajo gracias

Repair Quality

Si muchas gracias los recomiendo

Customer Service

Muchas gracias ellos isieron un muy buen trabajo muchas gracias

My Experience

My car Is still in the shop

My Experience

My Experience

Travis was very good with weekly updates

Likely to Recommend

Repair Quality

Customer Service