Gerber Collision & Glass - Roseville (Ca)

4.9 (1,220reviews)
98%
209 Kenroy Ln., Ste 2,  Roseville,  CA  95678
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In operation 81 years, 4 years at this location.

Gerber Collision & Glass - Roseville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (1,220)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with repairs described as flawless, like new, and exceeding expectations. The team is widely recognized for exceptional communication, providing regular, proactive updates throughout the repair process without customers needing to follow up. Timeliness is a strong highlight, with many vehicles completed ahead of schedule. Staff are frequently commended for their friendliness, professionalism, and willingness to go above and beyond, including coordinating rentals and accommodating special requests. A few customers noted minor areas for improvement, such as smoother handoffs during staff transitions and timely notifications when follow-up appointments are needed, as mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... incredibly friendly, and the environment was welcoming. My car was fixed perfectly, and they even washed and polished it. I couldnt have asked for a better experience!" Read more
"... still be done. When I picked up my car I could see they did a great job with the repair and they cleaned the inside of the car. Which was not an easy task considering ..." Read more
"The car and details were done to perfection. Took extra time to make the calibrations were completed. ..." Read more
"Work was finished in a timely manner as estimated! My truck looks like it came from the showroom floor!"
"... repairs done. They were super quick, very efficient, they communicated with me throughout the whole process, and even gave me a thank you card when they completed ..." Read more
"... time to make the calibrations were completed. I feel they went above and beyond to get the done on time and with quality craftsmanship." Read more
"Wonderful people, Wonderful service. Car back a day early. Was kept informed daily. Best ever!"
"Yes, the repair was completed right on the estimated due date. I really appreciated their timeliness and the accuracy ..." Read more
"The got everything done in less time they thought."
"... told we needed to bring it back for the step repair, they said it would be about a week. It was 2 weeks later and nobody called us. I ended up calling to find that the piece had ..." Read more
"The communication was excellent throughout the entire repair process. I was kept informed every step of the way, and any ..." Read more
"Not once did I have to call them for an update...they were on top of it"
"... smooth transition with no hassles. Plus the fact I got consistent updates via text and our car was completed on time" Read more
"Great communication! I was notified every day letting me know the information on my car."
"... She went on leave unexpectedly and unfortunately it seemed the handoff was not smooth. We weren't given all the details of the repair and even when we picked up our car, ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Communicated well and delivered on time.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Everything looks good, but time will tell.

Customer Service

Great customer service. Repairs seem to be done well.

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Appreciate the consistent communication

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The repairs look perfect, and the car was detailed and delivered to the house. Exceptional service!

Likely to Recommend

Great!

Repair Quality

Looks like new.

Customer Service

Outstanding in every regard!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The work was done in a timely manner and the job looks like my truck came off the showroom floor!besides the work done the office personnel were very helpful and made me feel like a family friend! The whole experience was outstanding!

Likely to Recommend

Service was great and results outstanding!

Repair Quality

Looks great

Customer Service

Work was finished in a timely manner as estimated! My truck looks like it came from the showroom floor!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great staff and great service.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The staff was efficient, friendly and very professional.

Customer Service

Reception was great. Zoe, the estimator was very knowledgeable and thorough.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They were quick, professional and I am happy with their work. The car looks like new.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Repairs were done excellent, great communication throughout the whole process. Everyone was really friendly, and extremely helpful from beginning to end.

Likely to Recommend

Very likely

Repair Quality

Customer Service

They helped from start to finish. Crew was friendly and knowledgeable. They even helped getting a hold of enterprise for my rental when I wasn't getting through to them. I highly recommend Gerber auto & glass.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

The ladies are great!

Kept me Informed?

Yes

Ready on Time?

Yes

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