Gerber Collision & Glass - Roseville (Ca)

4.9 (1,186reviews)
98%
209 Kenroy Ln., Ste 2,  Roseville,  CA  95678
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In operation 81 years, 4 years at this location.

Gerber Collision & Glass - Roseville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (1,186)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as beautiful, perfect, and exceeding expectations. Many highlighted that vehicles were returned looking brand new. Communication was a standout strength, with customers appreciating proactive, regular updates via text and phone throughout the repair process. Timeliness was also well-received, with numerous repairs completed ahead of schedule. Customers valued the seamless coordination with insurance companies and rental car services. A few customers noted areas for improvement, including occasional miscommunication during staff transitions, minor oversights such as an unpainted bumper area, and one instance where a vehicle was returned without a spoiler and with a dirty interior.
AI-Generated from reviews written in the last 12 months
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"I rated the repair a 10 because the work was phenomenal. The finished result looks like the accident never happened, and the team set proper ..." Read more
"Professional, kind, understanding staff and excellent quality of repair. They made a bad situation bearable!!"
"My car was on time, sparkling clean and repairs were well done . Everything was completed with quality workmanship."
"... anticipated. Supply helps of course. Excellent outcome! I can not begin to tell repairs from original. And cleanest my car has been since last rainy season. ..." Read more
"... incredibly friendly, and the environment was welcoming. My car was fixed perfectly, and they even washed and polished it. I couldnt have asked for a better experience!" Read more
"I was really surprised at how quickly the work was completed and it looked beautiful."
"... the whole process way quicker than I hoped for and completed it less time than they anticipated. Supply helps of course. Excellent outcome! I can ..." Read more
"... Friday. Even tho they typical are not open on Saturday, they offered for me to come pic up in morning and made it a point to complete the calibration. . I was quite ..." Read more
"Work done in 24 hours. Car was returned very clean."
"Just took a bit longer than expected...but happy it was not rushed"
"Customer service was spot on. Communication was excellent. They called with updates before even asking."
"Not once did I have to call them for an update...they were on top of it"
"... picked up my car! It was washed, shiny & beautiful. The communication was great. I brought in my vehicle for a repair from an insurance claim and asked about having ..." Read more
"Appreciated how they updated me frequently via text or friendly phone calls with information about my SUV"
"... into the shop I would drive out without a spoiler. Not one person decided to call me. Also my back tail light is not realigned with the ..." Read more

My Experience

My Experience

The staff here was extremely kind and helpful in the process of getting my car repaired. I was in constant communication with the team concerning updates and they even took my rental car for me! Thank you again for the speedy and helpful service.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

There were many steps of the insurance claim from end to end, the Gerber portion was easily the best.

Customer Service

Solid communication, through explanation of what was being done

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Kept me advised as the status at least twice daily. Always a smile in there voice

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everything was timely and they were very good at communicating.

Customer Service

The communication was top notch.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I had a flat tire. i had to tow my car to have my tire fixed im not sure if i ran over something while leaving gerber or if it was already flat when i picked it up but the bumper looks beautiful and the customer service was great. Highly recommend

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great communication and updated during the process of repair. Over all great experience

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Easy quick service I will definitely recommend them and use them in the future

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Best Service Ever

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I had an excellent experience with Gerber Collision & Glass. Zoe set clear expectations from the start and followed through on every detail. Every interaction was smooth, communication was consistent, and everything she said would happen, happened. I’m very satisfied with the entire process.

Likely to Recommend

Yes, I would absolutely refer others. Based on the quality of the repair, the communication, and the way expectations were set every step of the way, I’d recommend them without hesitation. Zoe is an absolute rockstar she kept me fully informed, handled everything, and made the entire process effortless.

Repair Quality

I rated the repair a 10 because the work was phenomenal. The finished result looks like the accident never happened, and the team set proper expectations at every step. I’m extremely satisfied with the quality and professionalism throughout the entire process.

Customer Service

I rated customer service a 10 because Zoe was phenomenal every step of the way. She handled everything, kept me fully informed, and set proper expectations throughout the entire process. Her communication and support made the experience completely stress‑free.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Service was done in a day, and the associate dropped my car off for me in Lincoln at 7:15PM where I worked. Highly recommend!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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