Gerber Collision & Glass - Lincoln (Ca)

4.9 (401reviews)
97%
584 Lincoln Blvd,  Lincoln,  CA  95648
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In operation 85 years.

Gerber Collision & Glass - Lincoln offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (401)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team receives strong recognition for friendly, professional, and accommodating service throughout the repair process. Communication is frequently highlighted as a strength, with customers appreciating proactive updates and coordination with insurance. Timeliness is largely commended, with several vehicles completed ahead of schedule. A few customers noted areas for improvement directly, including more frequent proactive status updates, better advance notice when vehicles are ready for pickup, and ensuring all parts are pre-ordered before scheduling repairs.
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"Couldnt have asked for any better service. It was excellent!"
"Great work and fantastic communication. Super friendly and helpful."
"From start to finish I was treated with professional and respectful care. They got me hooked up to have my windshield replaced ..." Read more
"... completed two days ahead of schedule. And they have a very friendly, professional staff." Read more
"Job turned out excellent, they were fast and on time as well. Great communication the whole time with unsolicited updates a couple times a day."
"... nice experience from the initial estimates to the repair that was completed two days ahead of schedule. And they have a very friendly, professional staff." Read more
"Yes tbh I was expecting it to be done in maybe a week and a half and it was done within 5 days."
"Parts needed to complete job not ordered in time for installation. Vehicle was half ready when we were contracted to ..." Read more
"Very prompt and courteous service!"
"My vehicle was completed way before expected."

Likely to Recommend

Repair Quality

Repair looks as good as new

Customer Service

Everyone was nice. And the lady at the office told me to mention my insurance to car rental and saved me a lot of money nice

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

It took longer than planed

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

I have always had a great experience.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Have repeatedly referred on social media and word of mouth

Repair Quality

More than satisfied. Delighted with responsiveness and quality of work

Customer Service

Everyone is friendly and helpful

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Couldn’t ask for better service!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Mike, at the Lincoln location, was excellent at communicating with me. I greatly appreciate being kept informed. I called in later with a question and they explained everything. I am extremely satisfied with the quality of their work and with the high level of customer service.

Customer Service

Excellent. Mike even came in on his day off to make sure I would be able to have my car fixed in a timely manner.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I’ll recommend to my friends

Repair Quality

Love you updates on my car to get fixed thanks

Customer Service

Perfect call me and update the process every day

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you very much for your hard work!

Likely to Recommend

Repair Quality

Gerber sped up the repairs so I could complete a family trip in the car!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great people with excellent work. Highly satisfied. Definitely would recommend, and will continue to be a return customer.

Customer Service

Mike has been phenomenal. Honest, kind and extremely knowledgeable.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I honestly couldn’t have had a better experience with Gerber Collision! From start to finish, everyone was so responsive, kind, professional, and incredibly easy to work with. They were quick with my repair, kept me updated, and went above and beyond to help and support me however they could. After dealing with the headache of an accident, having a company make the repair process this easy was such a relief. I’m genuinely so impressed with the entire team and would recommend Gerber Collision to absolutely anyone!

Likely to Recommend

Repair Quality

Did a nice job. We are pleased with the staff and how they handled us in Lincoln, CA

Customer Service

Thank you

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

From my first phone call everyone was amazing. My car looks fantastic. They also took the time and care to basically wash and detail it after the repair and paint. They exceeded my expectations and I feel like I made new friends and could just stop by and say hi anytime. I will spread the word. They are the best.

Likely to Recommend

I will spread the good word.

Repair Quality

Awesome experience. The car looks fantastic. They even washed and tweaked it inside and out and everyone at the shop was professional and fun and did a great job. I hope I don’t have to “run into them again”except to just check in and say hi.

Customer Service

Great people. Took such good care of me and my Avalon.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They do a great job. Would go to that location again for any future needs.

Customer Service

They do a great job. Would go to that location again for any future needs.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very timely repair. Great work.

Likely to Recommend

Repair Quality

Repairs done in a timely manner. Also appreciate the free transportation from my house to your office.

Customer Service

Appreciate you giving me free transportation to and from your office.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent service and job Michael

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

No problem

Repair Quality

I am very happy with the work that was done on my car thank you

Customer Service

Awesome job

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everything went well.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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