Gerber Collision & Glass - Sacramento/Del Paso Rd.

4.8 (1,136reviews)
95%
829 Del Paso Rd,  Sacramento,  CA  95834

In operation 85 years, 3 years at this location.

Gerber Collision & Glass - Sacramento/Del Paso Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Nissan
Ram

Reviews (1,136)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, professional staff, and excellent communication throughout the repair process. Many highlighted that their vehicles were completed on time or ahead of schedule, with several noting the added delight of receiving their cars cleaned inside and out. Customers frequently commended the team for keeping them informed every step of the way via calls, texts, and emails, making stressful situations feel manageable. The quality of repairs was widely celebrated, with numerous customers noting their vehicles looked brand new upon return. A few customers noted areas for improvement, including occasional delays in completion dates, inconsistent communication from certain staff members, and isolated concerns about repair quality such as parts not fitting correctly or post-repair issues. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to friends and family.
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"Very thorough and had excellent costumer service and communication regarding my car and the hassle with insurance was taken care of. ..." Read more
"They completed my work fast. Great customer service and explained everything the whole time."
"Gerber Collision did a great job on my cars body work and it was complete in a timely manner. The staff ..." Read more
"Excellent service, very professional, knowledgeable repair. I highly recommend this shop!!!"
"... process was seamless! The communication was excellent, the repair work was great, and they even communicated with the rental car company for me. It made a very ..." Read more
"They completed my car earlier than expected. Which really helped my situation. I was very pleased."
"In fact, they were a day earlier than I expected."
"Gerber Collision did a great job on my cars body work and it was complete in a timely manner. The staff and professional. Thank you Gerber"
"Excellent service, Got my car back sooner then expected. Car looks great. No complaints. Thanks to everybody at Gerber Collision ..." Read more
"They were constantly changing the finished date"
"... thorough completion of work on my vehicle not to mention exceptional customer service and communication. Thank you for your service." Read more
"The process was seamless! The communication was excellent, the repair work was great, and they even communicated with the rental car company ..." Read more
"Communication was great I was provided with updates throughout the whole process"
"Very fast service. Gerber was very communicative and kept me in the loop about the car throughout the process."
"The amount of text messages and emails I have received from them about this review has been entirely too many."

Likely to Recommend

Repair Quality

Excellent customer service by Mariah, high quality work by technicians.

Customer Service

Returned Clean

My Experience

Gerber is the best auto collision company I’ve ever been to. The customer service is amazing and they leave your vehicle so clean. I highly recommend them to anyone who work on their vehicle.

Likely to Recommend

Repair Quality

Gerber takes the time to explain in detail what they’re going to do in repairs to your car. They clean your vehicle so it looks brand new! I highly recommend Gerber, Collision and Glass.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Mariah and team were great with communication and supporting me through the process with rental car and insurance process . Thank you !

Likely to Recommend

Repair Quality

I liked the professionalism of testing after the parts are in place if they didn’t fit then the correct part is ordered. Very grateful for such expertise to make sure my vehicle is returned to its original condition before the accident.

Customer Service

Returned Clean

My Experience

Vehicle is not repaired. Parking light is still coming and possibly an electrical issue.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Maria and staff handled everything to my satisfaction. The team was fantastic

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I felt comfortable knowing they went the extra mile to ensure my car repairs were thoroughly taken care of.

Repair Quality

Staff were very thorough, easy to work with, addressed my concerns, and provided informative updates throughout the repairs. Great job.

Customer Service

Friendly staff, listened to concerns, and provided helpful updates.

My Experience

Great job

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything went well

Likely to Recommend

I have been at the shop twice because I can trust that they do a great job with no issues.

Repair Quality

Abby was amazing! I felt my car was left in good hand. They did an outstanding job with the repairs and updated me every step of the way.

Customer Service

Amazing customer service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Gerber Collision and Glass did a wonderful job with my car. It looks brand new. I am very pleased with the work that’s was done. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Abbie was wondering to work with, she made this experience very easy

My Experience

It’s been a nightmare and I would like someone to call me to discuss.

Likely to Recommend

Repair Quality

They did great work and had amazing customer service. Fernando assisted us with our repairs. He explained everything and I received updates from him via their status update portal. They were fast and efficient, I will be referring them to my friends and family.

Customer Service

Likely to Recommend

Repair Quality

Customer Service