Gerber Collision & Glass - Saginaw (MI)

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

You all actually called and gave me timely updates until my car was finished. LOVE this, keep it up!!

Returned Clean

My Experience - 5.0/5.0 -

Greenly was fantastic and Denise was exceptional Repairs were done timely and well explained I would definitely recommend Gerber to everyone Thank you Gerber!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The team is amazing. They got the car in. Got it out so fast. I really appreciate them all

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Amazing group, together they got my Daughter back her car in a week and the damage was big!

Customer Service - 5.0/5.0 -

1000% amazing

Returned Clean

My Experience - 5.0/5.0 -

The staff made the entire process so quick and easy, and Greenlee specifically was extremely friendly and helpful.

My Experience - 5.0/5.0 -

I was absolutely please eith thd service I received . Denise was a true treasure.my car is perfect again Thank you ..you All are a fabulous 10 Katrina

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Denise and crew were absolutely Amazing .For having to be without my car for a week they made is so easy to manage.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great customer service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

We appreciated the ladies who work up in the front office. They kept us advised of what was happening to our car. We liked the text updates and phone calls. Our car was done when promised. The car looks great! Your company is very professional and we will bring our business to you again.

My Experience - 5.0/5.0 -

The Gerber team did an AMAZING job! My looks better than new! They even clean the inside of the car, I almost thought it was a brand new car! lol On top of that my car was done two weeks earlier than what was expected! Thank you so much Gerber team!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I have taken my cars several times to Gerber Collision for many different types of repairs, some very extensive, and they have always done a very good job. Always thorough and up front, with good communication. They work has been flawless and over never had an issue. Also, my entire car, inside and out, always comes back so clean!!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 2.5/5.0 -

see my 1st comment

Repair Quality - 4.0/5.0 -

The work was very well done but I do not understand why the car had to be towed to and from Flint to be repaired. Also, Why is it necessary to keep the car between the time of the estimate and the time when parts arrive?

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

Took a long time but it came back in good condition

My Experience - 5.0/5.0 -

Very nice job

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Very nice job

Likely to Recommend - 1.0/5.0 -

I’d recommend looking at other local body shops.

Repair Quality - 0.5/5.0 -

Would give a 0 but not an option. Vehicle was delivered late, with very short notice. Vehicle bumper is not secured properly, and we were handed a bill with a deductible even though our insurance company had informed Gerber we did it owe the deductible.

Customer Service - 2.5/5.0 -

Shop personnel was fine to interact with.

Returned Clean

My Experience - 5.0/5.0 -

Only drove it home, but will look at it on the morning.

My Experience - 5.0/5.0 -

Great job team Gerber!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great service from everyone and got regular updates on my vehicle while I was there. Denise called me every Tuesday and Thursday to let me know where they are at with the repairs and explains each step thoroughly

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Gerber collision& glass employees were very helpful and nice , they always in touch with me and updated in every thing, thanks

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

We are happy with the repair our car