Gerber Collision & Glass - San Diego/Market St.

4.9 (1,420reviews)
98%
5455 Market St,  San Diego,  CA  92114

In operation 85 years, 5 years at this location.

Gerber Collision & Glass - San Diego/Market offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (1,420)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return and paint matching was flawless. The team received high marks for professionalism, friendliness, and going above and beyond. Communication was a standout strength, with customers appreciating daily text updates, proactive phone calls, and transparent progress tracking throughout the repair process. Timeliness was another highlight, as numerous customers noted their vehicles were completed ahead of the promised date, sometimes by several days or even weeks. A few customers noted isolated concerns such as a non-functional headlight upon installation, a missing gear shifter panel piece, a poor paint job requiring rework, and a non-functional horn after repairs - all mentioned directly in customer comments. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"Im very satisfied with how the repair went, everything look brand new."
"... they had it back to me looking brand new in no time. The repair work is flawless — youd never know anything happened to it. What really stood out was the communication. They ..." Read more
"The work performed is excellent, my vehicle is black and you cant see any difference from the original color"
"... courteous service given by the staff, as well as the fast & excellent repair work completed ahead of schedule!" Read more
"Very professional extremely satisfied with their service definitely recommend Gerber for your Collision needs!"
"... to me like brand new. Rides smoother than before. They finish the repairs 3 weeks before the quoted dated. Would highly recommend them to anyone." Read more
"They had my truck ready 2 weeks ahead of time"
"Service was performed in a timely manner. We will recommend this business to others. Excellent ..." Read more
"The repair on my vehicle was completed ahead of schedule."
"... charts!!! Excellent service. Friendly employees plus finishing my car sooner than expected. Stayed in constant contact with text updates. I will definitely come back if ..." Read more
"Gerber Collision is great at communication always knew the status of my vehicle throughout the whole process which is great the people ..." Read more
"... to finish of my car repair I was kept in the loop, constant updates with information as to what was being done. They finished the repairs in record time of 10 days ..." Read more
"... beyond pleased! The team was very efficient, had great communication, and was very easy to deal with. Everything was explained and the updates were great ..." Read more
"Appreciated the daily text updates and online progress tracker."
"Customer service was great. They always kept in communication with me the entire time by both text and phone call. They go above and beyond in customer service which ..." Read more

My Experience

I had a really amazing experience at Gerber Collision and Glass in Lemon Grove! Margarito has been super kind, communicative, and efficient in his service and kept me informed throughout the entire process so I never had to guess when my car would be ready. Moreover, they actually had my car ready almost 5 days prior to the expected date—I was in and out and completely satisfied! My Acura looks like the day I got it off the lot and I’m really happy that I now have a decent shop for anything I may need in the future; appreciate the whole team and their quality service!

My Experience

The estimator was very straightforward and the service was quick.

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Repair Quality

Customer Service

My Experience

Well done and great job, thank you.

My Experience

The car came out nice. Just like no accidents happened.

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Repair Quality

My car was professionally done

Customer Service

Margarito kept me informed on the progress of my car repairs

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Repair Quality

Very awesome service. People at the shop are very nice and respectful with beautiful smile. Thanks

Customer Service

Returned Clean

My Experience

This is here son. I was impressed with the front office staff and adjuster, very nice people. The car looks great!

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Repair Quality

Customer Service

Returned Clean

My Experience

They told me what they needed to fix, they repaired everything and finished the job when they said they would.

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Returned Clean

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Returned Clean

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Repair Quality

I felt very well informed throughout the entire process by the staff, especially Brandon. He was very helpful and supportive whenever I had any questions or concerns. I am extremely satisfied with the quality of the repair. My car looks just like it did before the accident—you can’t even tell it was ever in a collision. I truly appreciate the great service and care I received.

Customer Service

Returned Clean

My Experience

hello I had a question about the car it is making a noise on the driver side wheel like a loud screeching and I was wondering if you can let me know what can be done or if you know what the issue is if I can please get a text or a call back please.

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Repair Quality

i was well-updated about my vehicle and experienced awesome customer service :)

Customer Service

good attitude and answered all my questions efficiently

Returned Clean

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Great service

Customer Service

Returned Clean

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Repair Quality

The work done was great. They had the car ready really quick.

Customer Service

Very friendly

Returned Clean

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Repair Quality

The tire is making a sound when it’s being turned. Didn’t have that noise before… need to come in and get it checked out

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My Experience

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Returned Clean

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My Experience

Brandon was very helpful and gave me regular update and status of repair. Well done.

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Returned Clean

My Experience

The service was incredible. The people who work for you are personable and helpful. The care was ready as promised. I'm impressed.

My Experience

Your team is awesome - great communication and service-oriented. I’m extremely happy with the repair.

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Customer Service