Gerber Collision & Glass - Sanford (Fl)
In operation 85 years, 14 years at this location.
Gerber Collision & Glass - Sanford offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
was supposed to receive a call Thursday with an update on my vehicle, never side, had to call on Friday to find out what was going on
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
It would be a 10 if the paint job was better. Overall it was an excellent repair
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
new front grill
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything came out amazing
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
John Rowley of Gerber Collision has been very helpful and would recommend anyone to take their business to him
Repair Quality - 5.0/5.0 -
John Rowley of Gerber Collision has been very helpful and would recommend anyone to take their business to him
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
I've had much better work done at other facilities.
Repair Quality - 1.5/5.0 -
Attention to detail is lacking. I've had to return twice to have minor damage corrected after the major work was completed.
Customer Service - 4.0/5.0 -
Everyone was friendly and courteous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0 -
I would not want to return my vehicle again to them. I don't recommend a business unless I am a satisfied customer.
Repair Quality - 3.5/5.0 -
When the vehicle was delivered, there were rotary marks in the quarter panel that was replaced. When I got the vehicle home, I noticed additional rotary streaks on the door, as well as a chip in the paint above the door handle.
Customer Service - 2.0/5.0 -
I dropped the car off Monday, and was told the car would be ready on Wednesday. If there was additional work needed on the front fender, John, said he would call me on Tuesday. On Wednesday, I called asking when I could come and pick up my vehicle. The receptionist ,Paula, told me it wouldn't be finished until Friday. She stated one of their painters was absent due to 'personal issues' , so the work was delayed. I asked why I hadn't been notified and she had no answer except for an apology. She promised to call me on Thursday, to update me on the status of the repair. No one called me on Thursday. On Friday I called and was told the car wouldn't be finished until late afternoon. I mentioned to Paula that I had not been updated on the repair status and I received another apology. Then I received a call from John Rowley after noon saying someone had to come to reset the dashboard warning about the airbag. Then I received another call around 1pm saying the car was finished. When I saw the car, it had water spots all over it, so with reluctance on the staff's part, it was rewashed. When I was inspecting the vehicle, there were visible streaks from a rotary instrument on the replaced quarter panel. They took it back and rebuffed it. When I got home, and was able to see it from a different angle in the sun, there were additional rotary streaks on the driver's side door. There was also paint chipped above the driver's side door handle. I called Paula immediately to inform her and said I'd bring the vehicle in on Monday. The door was rebuffed and a dab of paint placed on the chipped area. John Rowley did offer to repaint the whole door, since the dab of paint would not really blend in perfectly. I accepted the repair because of my reluctance to leave it with them again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work!
Customer Service - 4.5/5.0 -
Great work!