Gerber Collision & Glass - Sauk City

4.8 (2,194reviews)
97%
S 10308 Richolson Dr,  Sauk City,  WI  53583

In operation 85 years, 8 years at this location.

Gerber Collision & Glass - Sauk City offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (2,194)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting daily or regular text updates that kept them informed throughout the repair process. Repair quality received strong acclaim, with numerous customers noting their vehicles looked brand new upon return. Timeliness was a standout strength, as a large number of customers reported receiving their vehicles ahead of the estimated completion date. Friendly, professional, and courteous staff were frequently mentioned as enhancing the overall experience. Customers also appreciated the convenience of coordinated rental car services. A few customers noted areas for improvement, including interior cleanliness and detailing upon vehicle return, occasional delays due to parts availability, and isolated concerns about repair quality or incomplete fixes. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
Select to learn more
"Very fast service. Got me back in my car faster than expected."
"Was ready even earlier"
"Was a week later than expected… had to pay 160$ out of pocket for 4 extra days of ..." Read more
"Thanks for the great customer service and completing the repair ahead of schedule. Highly recommend you!"
"Quality work and completed fast so we were not without a car long. Highly recommend"
"Daily updates via text"
"... Even though one part from Ford kept getting delayed you kept me up to date on what was going on." Read more
"... month, while I understand having to wait for parts, just seemed like not enough communication" Read more
"Yes, I actually received texts daily on where things were involving my car"
"... repairing the vehicle, but more importantly to me is how well they communicated current status during the repair process. Moreover, the staff and Gerber ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

You neglected to fix damage to driver door which was pointed out upon check in. there was also a dented portion of prior deer damage to part of the panel which was pointed out along with the damage from the accident. Nothing was done.

Customer Service

Returned Clean

My Experience

It would have been nice to have had the car vacuum

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The Bumper looks fantastic! I loved how professional done it was. Staff was extremely helpful and understood what needed to be done and did what they could do

Customer Service

The Bumper looks fantastic! I loved how professional done it was. Staff was extremely helpful and understood what needed to be done and did what they could do

My Experience

Overall very satisfied with the Gerber team. Always keeping you updated with your vehicle. Just very happy with how my car turned out and will highly recommend Gerber Collision and Glass in Sauk! Thanks again! Appreciate it!!

Likely to Recommend

Repair Quality

Overall very satisfied with the outcome of my car. Staff were very nice and helpful throughout the whole process. Definitely recommend going to Gerber Collison in Sauk City! Thanks again to everyone who worked on repairing my car!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent communication and service. 10 out of 10

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I will recommend should anyone need their service.

Repair Quality

Amazing work performed and finished early. The courtesy calls and communication were great. Would not hesitate to return.

Customer Service

No complaints. Friendly people, who do great work.

My Experience

Very good service and very happy to have my own car back 😁

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Communication was superb! Appreciate being informed of what is going on.

Likely to Recommend

Repair Quality

Customer Service

Excellent communication throughout the repair process

Returned Clean

Likely to Recommend

Repair Quality

The wildly inaccurate estimate of when the repair would be finished caused me problems with Geico.

Customer Service

They were kind and helpful.

Likely to Recommend

Repair Quality

Customer Service

My Experience

GREAT!!!!!!!

Likely to Recommend

Nice place

Repair Quality

Like a new truck!!!

Customer Service

Fine employees