Poynette Auto Body LLC

4.9 (1,158reviews)

99%

(608) 635-7588

705 W North St, Poynette, WI 53955

99%

See Photos

705 W North St
Poynette, WI 53955

Get Directions Website Email

About Poynette Auto Body LLC

See Photos

705 W North St
Poynette, WI 53955

Get Directions Website Email

In operation 27 years, 9 years at this location.

Family owned Since 1999; Poynette Auto Body provides full-service auto collision repair and light body repair to heavy trucks. Our priority is to the safety standards required by the manufacturer of the vehicle in all aspects of the repair including paint work, body repair, glass, mechanical & detailing. Poynette Auto Body's outstanding customer service and quality workmanship are just a few reasons why generations of customers prefer Poynette Auto Body. It is your right to choose your body shop. We work with all insurance carriers, fleets, and of course self-paying customers. We specialize in modern collision repairs and are certified through extensive training, equipment, and software technologies to provide the most comprehensive and smooth experience for our customers.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Ford

GM Basic

Hyundai

I-Car

Jeep

Kia

Ram

Call

Website

Reviews (1,158)

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1,003 Customers Rated

5 Stars

80.5% Complete

(932)
4 Stars

4.5% Complete

(52)
3 Stars

1% Complete

(12)
2 Stars

0.3% Complete

(3)
1 Star

0.2% Complete

(2)
< 1 Star

0.2% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding service quality, with many noting repairs that made their vehicles look brand new. The quality of workmanship receives high marks, with numerous customers expressing they would rate the shop higher than the maximum score if possible. Timeliness is a strong point, with many vehicles completed ahead of schedule. Customers also highlight the pleasant surprise of receiving their vehicles cleaned inside and out. Communication throughout the repair process is frequently commended, with customers appreciating proactive updates via calls, texts, and emails. A few customers noted areas for improvement, including more timely communication during longer repairs and advance notice when vehicles are ready, as mentioned directly in their feedback.

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Service Quality
Timeliness
Communication

"Everyone there at Poynette Auto Body is fantastic. They really care about their customers and want to do the best job possible."

"... down best customer experience with auto body repair. Professional, knowledgable, and excellent communication. And the work is fantastic." Read more

"They handled the entire process extremely well. Kept me informed and had the vehicle repaired in record time. A great experience throughout. Cant say enough ..." Read more

"... my Jeep was going to be completed, but most of all they went above and beyond my expectations! One of my eyelashes broke in the accident. The team ..." Read more

"... Not only did they do the minimum I requested, but went ahead and straightened out some damage that wasn't part of the accident. It was quite a bit of extra ..." Read more

"I was very surprised with how quickly the repair to my Bronco was completed."

"... was told it wouldnt be ready till the next Tuesday. I was out of a vehicle for 12 days total for an easy repair. Being someone who works out of their truck ..." Read more

"Very impressed with the work performed. The job took half the projected time."

"... poynette auto came through with flying colors and had it done for us in plenty of time. Excellent service" Read more

"... may be ready Friday or it may go into the weekend. I received notice at 2:30pm Friday that it was ready." Read more

"My vehicle was repaired correctly, I was kept up to date on the progress and Poynette Autobody took care of all the insurance communication."

"Better scheduling of the repair. Better communications throughout the whole process. Updates as each process is completed. Disassembly, ..." Read more

"They are very good about keeping their customers informed."

"customer service was great as well the communication aspect providing updates was greatly appreciated."

"I really appreciate the clear and frequent communication you provide on the status of your work! I was pleasantly impressed at how efficient ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication