Sparkle Auto Body - Packers

5.0 (627reviews)
100%
2402 Packers Ave,  Madison,  WI  53704

In operation 19 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (627)

Customers say
Overall Customer Satisfaction
Customers consistently praise Sparkle Auto Body for outstanding repair quality, frequently describing results as looking brand new or better than before. The shop receives high marks for professionalism, friendliness, and attentiveness throughout the repair process. Many customers highlight exceptional communication, including regular progress updates and proactive handling of insurance matters. Timeliness is a recurring strength, with numerous vehicles completed ahead of schedule. Customers also appreciate the added touch of interior and exterior cleaning upon vehicle return. Several loyal customers note returning repeatedly due to trust in the shop's workmanship. A few customers mentioned minor areas for improvement, such as occasional lapses in proactive communication near completion and isolated quality touch-up needs, but these were noted as minor and did not overshadow the overall positive experience.
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"... Sparkle Auto Boday and that's very important. They are very professional in both their body work and customer service. I'll never go anywhere else." Read more
"... through the completion of the repair was amazing! Great work and great customer service!" Read more
"I've used Sparkle a couple of times and always EXCELLENT work and customer service!"
"I was treated with dignity and respect. What I was told about the repair happened. The work ..." Read more
"they did a beautiful job! I'm very impressed with the work and the service."
"... reasonable price. Repairs done in a timely manner. I got my car back a day earlier than expected." Read more
"The staff were tremendously helpful. The vehicle repair was finished ahead of estimated time."
"Thank you for the hustle to ensure it was done by 4pm on the promised day."
"Work was finished much quicker than expected and repairs impressively done."
"They said 4-5 business days and thats when it was done."
"They did fantastic work and communicated clearly and accurately throughout the whole job."
"Got frequent updates"
"... didnt realize my lower bumper had a wrap on it. And the communication for the updated timeline was fantastic." Read more
"... all the communication with the insurance company, kept me informed and consulted me ifwhen new issues arose." Read more
"I was notified a few times of the progress so great communication"

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My Experience

My repair was done fast and by using all Ford oem parts. I'm very pleased.

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The work done to my vehicle was excellent, it just took a little longer than I anticipated but other than that great work

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Returned Clean

My Experience

The work that was done on my car is excellent! I am extremely satisfied with the outcome. Alongside that the customer service is equally excellent. The way I was treated from the beginning to the end has been exemplary and I will highly recommend your services. Well done! Thank you once again, Martha Stacker

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Excellent customer service and they did a wonderful job on my car. Highly recommended.

Customer Service

Great customer service internally, and by phone. Communication was excellent throughout and follow up.

Returned Clean

My Experience

Was completed in a timely fashion

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Clean caring

Repair Quality

Looks great

Customer Service

Helpful. Friendly. Competent

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I trust Sparkle Auto Boday and that's very important. They are very professional in both their body work and customer service. I'll never go anywhere else.

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Returned Clean

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Sparkle tried their best for some scratches. I believe their service was genuine and other paint job was great.

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Great service

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they did a beautiful job! I'm very impressed with the work and the service.

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Returned Clean

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Great shop.

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Awesome job!

Customer Service

Justin went above and beyond to keep us happy.

Returned Clean

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The staff were tremendously helpful. The vehicle repair was finished ahead of estimated time.

Customer Service

Thanks for the good service.

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Ryan is great to work with and my car looks brand new again!

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Came in as a State Farm client. Chose these guys based solely on their previous reviews in comparison to surrounding shops and I can tell you they are 100% accurate!!!! Recent hail damage from the storms caused a bunch of dings and dents on my 2018 Tundra and they got her looking brand new with a new Tonneau cover in less than a week! And they didn’t even have to paint the truck. If you need quick and quality repairs on any of your vehicles you want to bring it here. Ask for Justin that guy moved mountains and took care of me from drop off to pick up. Wont be moving from this shop anytime soon and all my work is coming to Sparkle Autobody from now on. Thanks Justine 10/10!

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Returned Clean

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