Sparkle Auto Body - Packers

5.0 (643reviews)

100%

(608) 244-3600

2402 Packers Ave, Madison, WI 53704

100%

See Photos

2402 Packers Ave
Madison, WI 53704

Get Directions Website Email

About Sparkle Auto Body - Packers

See Photos

2402 Packers Ave
Madison, WI 53704

Get Directions Website Email

In operation 19 years.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (643)

Sort By:
Newest
Rating

633 Customers Rated

5 Stars

90.7% Complete

(583)
4 Stars

5.9% Complete

(38)
3 Stars

0.6% Complete

(4)
2 Stars

0.6% Complete

(4)
1 Star

0% Complete

(0)
< 1 Star

0.6% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The repair process is frequently described as easy, seamless, and professional. Customers highlight outstanding communication throughout the repair journey, with regular progress updates keeping them well-informed. Timeliness is a recurring strength, with numerous vehicles completed ahead of schedule. The cleanliness of returned vehicles, often detailed beyond expectations, is also a noted highlight. A few customers mentioned minor areas for improvement, including occasional delays and isolated communication gaps near completion, but these were generally understood and did not overshadow the overwhelmingly positive experiences. Overall, customers express high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"... Sparkle Auto Boday and that's very important. They are very professional in both their body work and customer service. I'll never go anywhere else." Read more

"I was treated with dignity and respect. What I was told about the repair happened. The work is excellent. Highly recommend Sparkle Auto Body."

"... through the completion of the repair was amazing! Great work and great customer service!" Read more

"I've used Sparkle a couple of times and always EXCELLENT work and customer service!"

"The work is spectacular, my vehicle looks brand new again."

"Ready two days prior!!!"

"Several days ahead of the estimated time!"

"I was ready to have a rental for 4-5 days and Sparkle had it done two days after drop off."

"The staff were tremendously helpful. The vehicle repair was finished ahead of estimated time."

"They said 4-5 business days and thats when it was done."

"Got frequent updates"

"Great customer service internally, and by phone. Communication was excellent throughout and follow up."

"Very considerate and thorough on explaining the process."

"They did fantastic work and communicated clearly and accurately throughout the whole job."

"Excellent service overall. Communication, quality of work, and work to reduce costs on parts standout to my experience."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... Sparkle Auto Boday and that's very important. They are very professional in both their body work and customer service. I'll never go anywhere else." Read more

"I was treated with dignity and respect. What I was told about the repair happened. The work is excellent. Highly recommend Sparkle Auto Body."

"... through the completion of the repair was amazing! Great work and great customer service!" Read more

"I've used Sparkle a couple of times and always EXCELLENT work and customer service!"

"The work is spectacular, my vehicle looks brand new again."

"Ready two days prior!!!"

"Several days ahead of the estimated time!"

"I was ready to have a rental for 4-5 days and Sparkle had it done two days after drop off."

"The staff were tremendously helpful. The vehicle repair was finished ahead of estimated time."

"They said 4-5 business days and thats when it was done."

"Got frequent updates"

"Great customer service internally, and by phone. Communication was excellent throughout and follow up."

"Very considerate and thorough on explaining the process."

"They did fantastic work and communicated clearly and accurately throughout the whole job."

"Excellent service overall. Communication, quality of work, and work to reduce costs on parts standout to my experience."

Chris (Ford owner) reviewed 9/21/26

Kimberly (Toyota owner) reviewed 9/4/26

Joseph (Chevrolet owner) reviewed 9/3/26

Nice work and very friendly staff

Robert (Toyota owner) reviewed 9/2/26

Mark (Mercedes-Benz owner) reviewed 9/2/26

I already have recommended to my friends.

Patrick was awesome and easy to work with

Alex (GMC owner) reviewed 8/31/26

Staff was prompt and informative with updated as the repairs progressed

They were very good at keeping me aware of the status

Leigh (Toyota owner) reviewed 8/31/26

The work is spectacular, my vehicle looks brand new again.

Car looks brand new

John (Toyota owner) reviewed 8/31/26

See above

The staff at Sparkle are great - they made me feel like I was their number one priority. I could have gotten into another body shop sooner, after my car was damaged by hail, but was willing to wait until Sparkle could get me scheduled. They are my first/only choice for auto body work.

See above

Lisa (Nissan owner) reviewed 8/27/26

I’ve used Sparkle in the past for some hail damage too.

Color match was perfect.

I was able to get the damage on my truck looked at quickly once I called.

William (Toyota owner) reviewed 8/26/26

Fast friendly service! Excellent work done! Was treated really good by Justin and Mark the owner during the process! I would highly recommend this place!

They did a great job fixing our Highlander! Justin did a great job helping to keep me informed!

Charles (Subaru owner) reviewed 8/24/26

I stopped in to inquire about getting my rear bumper repaired and Ryan was able to start the estimate right away. Sparkle handled all communications with my insurance company and the approval process was efficient. The finished repair and paint job looks great!

Joe (Infiniti owner) reviewed 8/18/26

I have already made several recommendations.

Excellent service overall. Communication, quality of work, and work to reduce costs on parts standout to my experience.

Thomas (Subaru owner) reviewed 8/14/26

Mark did a great job explaining the steps and process involving the repairs and my insurance. The repairs were outstanding! Everything went smoothly. Will definitely recommend Sparkle Auto Body.

Antonio (Mazda owner) reviewed 8/10/26

Great Job on keeping me informed! Great work done.

Cosimo (Toyota owner) reviewed 8/10/26

I will recommend sparkle to anyone I can

Impeccable job.

Chase was excellent to work with

Timothy (Toyota owner) reviewed 8/10/26

Always do quality craftsmanship. Have excellent line of communication about the process that your car is going through.

Jack (Hyundai owner) reviewed 8/6/26

Lawrence (Honda owner) reviewed 8/6/26

Michael (Ford owner) reviewed 8/3/26

My repair was done fast and by using all Ford oem parts. I'm very pleased.

Stevie (Dodge owner) reviewed 8/2/26

The work done to my vehicle was excellent, it just took a little longer than I anticipated but other than that great work

Top of reviews

Sparkle Auto Body - Sparkle Ct...

5.0 670 reviews
1 Sparkle Court
Madison, WI 53703

Caliber - Madison - East Towne

4.8 3,773 reviews
3602 Cross Hill Drive
Madison, WI 53718
Gerber Collision & Glass - Mad...

4.8 1,915 reviews
3321 Commercial Ave
Madison, WI 53714

view more shops in: Madison | 53704

Once you choose to have your vehicle repaired you should always get an auto body repair estimate for all repair procedures, parts and materials as well as warranty information.

Sparkle Auto Body - Packers

About Sparkle Auto Body - Packers

Reviews (643)

633 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -