Sparkle Auto Body - Sparkle Ct.

5.0 (670reviews)
100%
1 Sparkle Court,  Madison,  WI  53703

In operation 23 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (670)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many highlighting the professional, friendly, and knowledgeable staff who go above and beyond expectations. Communication stands out as a major strength, with customers appreciating frequent updates, clear timelines, and proactive contact throughout the repair process. The quality of work receives outstanding feedback, with vehicles often looking like new or better than expected upon completion. Timeliness is generally excellent, with many repairs completed ahead of schedule or on time as promised. Customers value the thorough explanations of processes, efficient insurance handling, and attention to detail including vehicle cleaning. The shop demonstrates strong problem-solving abilities and customer care, leading to high recommendation rates and repeat business.
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"Excellent customer care and very fine work on my car— what could be better"
"Sparkle Customer Service was awesome! Everyone I talked to was pleasant, respectful and answered all my questions. ..." Read more
"You'll probably see this on Google soon, too. Overall, Sparkle Auto Body is a no-muss, no-fuss kind of place that did the work very well for the right ..." Read more
"Work on the car looks great. Ready when they said the. Wrk would be completed. Pricing exactly as estimated."
"They repaired my care perfectly the first time."
"They said they wouldnt be able to start working on it till August 25 and they had it completed on August ..." Read more
"A few days early"
"... appointment for Monday. They projected the end of the week. I received a call on Thursday saying my car was ready for pick up." Read more
"One day service"
"It only took five days"
"Communication among the best I have ever had - anywhere"
"Amazing communication throughout the entire process and very friendly 100 times better than the service ..." Read more
"I was frequently texted, and the car was ready much sooner than exoected"
"Awful. Cant believe the lack of communication."

My Experience

Everyone was easy to work with, helpful and friendly. My car looks great ! Thank you

Likely to Recommend

Repair Quality

Fast work, easy to communicate with my car looked great !

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Returned Clean

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Quality of both work and service was great. Ryan is wonderful to work with

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Returned Clean

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I would very much recommend Sparkle. Everyone was friendly and professionall and our car looked like new! They originally scheduled our repair and then called to say they had a cancellation and asked if we would like to come several days earlier. This was so helpful to us because we were leaving town and wanted to be sure the repair was done before we left. They are proactive and made me feel like I was a special customer. I hope insurance companies will consider putting Sparkle at the top of their list for claim repair options.

Repair Quality

Sparkle Customer Service was awesome! Everyone I talked to was pleasant, respectful and answered all my questions. Our car looked brand new when we picked it up and the person gave me care tips to preserve the finish. Very friendly place!

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Returned Clean

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Repair Quality

Great job and speedy service.

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Great service

Returned Clean

My Experience

Sparkle was very professional, prompt, and the outcome was perfect.

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Returned Clean

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I came in on a Friday at 4 and the guy was short with me

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Hope I never need autobody work again but this is the only place I will ever go !

Repair Quality

Awesome work - super friendly. Made the experience easy to deal with. Ryan was amazing with communicating updates. Very happy and highly recommend !

Customer Service

Among the best experience I have had - anywhere !

Returned Clean

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Returned Clean

My Experience

Sparkle Auto Body always does more than expected. My RAV4 looks great and it's clean inside and out. Thanks for being so good at what you do.

My Experience

Likely to Recommend

Repair Quality

Check in was easy and quick, updates were timely and the finished product was perfect

Customer Service

Friendly, efficient

Returned Clean

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Repair Quality

Sparkle is always professional and looking out for the customer in dealing with parts and insurance

Customer Service

All very professional and kind