Gerber Collision & Glass - Madison/Wayne Terr.
In operation 85 years, 8 years at this location.
Gerber Collision & Glass - Madison/Wayne Terr. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Need better system to make appts. Very difficult to get thru to anyone. Once car is in, communication is terrific.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Happy with repair. Making an appt thoughts another matter. Difficult to get thru.
Customer Service - 3.5/5.0 -
It was just “OK”
Returned Clean
My Experience - 5.0/5.0 -
The communication was fantastic throughout the repair process. The quality of work was equally great! Highly recommend!!
My Experience - 5.0/5.0 -
Went above what I thought was expected
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and repairs
Customer Service - 5.0/5.0 -
Very friendly service
Returned Clean
Likely to Recommend - 2.5/5.0 -
Just not a great experience
Repair Quality - 3.5/5.0 -
We scheduled our car for repair and it sat in the lot for two weeks. Meanwhile we had to pay for a rental car during this time. Frustrating to see no progress for two weeks.
Customer Service - 3.5/5.0 -
I understand the why’s on not washing the car for a period of time. The outside. The inside was wiped down but a lot of residue was left behind for us to clean up.
My Experience - 5.0/5.0 -
The car looks like it just came off the dealer's lot. Fantastic work folks!
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
It was very difficult to get hold of someone local at the beginning to schedule the repair. I was either sent to voicemail or their national call center.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank You , looks brand new !!!
Likely to Recommend - 5.0/5.0 -
I would recommend.
Repair Quality - 5.0/5.0 -
Great work.
Customer Service - 5.0/5.0 -
Very Friendly and informative.
My Experience - 5.0/5.0 -
The staff was amazing and did an outstanding job providing updates each week. Great organization. Thank you so much for your friendliness and quality work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly, professional, and prompt service. Would recommend a friend.
Customer Service - 5.0/5.0 -
Exceptional service.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Text communications were helpful and up-to date.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very courteous and efficient staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Efficient and courteous
Customer Service - 5.0/5.0 -
Very nice
Returned Clean
My Experience - 0.0/5.0 -
Email sent on 7/26/26. “ Hi there Kalei, Thank you so much for your help recently with getting the Kia Stinger back in order! :) After getting it back, we had a few things we would like to review with you once the broken molding gets in. We noticed that the paint on the hood of the car has an “orange peel” finish. The paint is not smooth, as it was prior to the damage/repair. Additionally, we noticed that the sensors were impacted. The lights on my car are not working correctly since getting it back. Please let me know, Meretta Heckman & Jose ”
Likely to Recommend - 2.0/5.0 -
From a customer service perspective, yes all the way! Especially Ashley at the front desk, she’s great to work with. However the quality of work done on my car was not okay with us. The paint job was not done well and my car sensors are not working properly after getting my car back.
Repair Quality - 1.5/5.0
Customer Service - 5.0/5.0 -
Everyone was super great to work with and communicated well!