Gerber Collision & Glass - Verona (Wi)

4.9 (1,204reviews)
98%
221 Paoli St,  Verona,  WI  53593

In operation 85 years, 5 years at this location.

Gerber Collision & Glass - Verona offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,204)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting the regular Tuesday and Thursday update calls as a standout feature that provided peace of mind throughout the repair process. Repair quality received strong acclaim, with numerous customers noting their vehicles looked brand new upon return, and paint matching described as excellent. Timeliness was a recurring highlight, as many vehicles were completed days or even weeks ahead of schedule. A few customers noted areas for improvement directly from their experiences, including occasional inspection oversights such as loose bumpers or incorrectly installed parts, delays in cost-change notifications, and interior cleanliness concerns like fingerprints or paint spatter. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to friends and family.
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"... had. They made the whole experience feel easy and my car looks like new again. I would recommend your service to anyone. Thank you." Read more
"Quick repair, quality work and perfect color match. I couldnt ask for a better result."
"Service was excellent from the time I obtained the estimate until I picked up the car with the work finished. ..." Read more
"... regular updates on their progress and at completion. When I pick up my 2017 vehicle, it looked beautiful. It looked like a brand new vehicle! I'm so glad I ..." Read more
"Very disappointed about the quality of service. The bumper that was replaced is loose. We dont understand how this was missed. Isnt the work done inspected ..." Read more
"Very happy. They did à wonderful job and was finished 10 days early. It looks great. Just like new."
"my vehicle was ready almost 9 days early of what they had said"
"Earlier than promised!"
"Continually pushing the finished date back. I spent exponentially more money on ubers because ..." Read more
"Was ready 4 days early. Amazing."
"The repair work looks perfect. The communication throughout the process was outstanding."
"The team goes above and beyond by promising to deliver updates on the vehicle every Tuesday and Thursday, and then always remembering to deliver ..." Read more
"I received text messages at every step of the process."
"... good experience working with the team in Verona. Communication and quality of work are always top notch." Read more
"The communication about the status of my car was phenomenal. It was easy and even at pick up an employee went ..." Read more

My Experience

You guys were great. Amy called twice a week without fail over the months and you handled everything professionally when things didn't go as planned. Thanks team!!

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My Experience

They gave me regular updates and worked seamlessly with insurance and car rental folks. I'm very pleased. Would definitely recommend.

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My Experience

Only wish I had not had to contact your during a time of massive hail damage claims.

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My Experience

Car looks like It was just driven off the new car lot!

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Will do

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Even painted my hitch receiver.

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Polite, helpful, and respectful with my schedule.

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Was told all week was on time for Friday pickup until mid Thursday it switched to Monday

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Hood is not aligned. Bolt very loose on hood where it connects to hinge. Out of town so had to tighten myself. Tires were over inflated had to let air out and perform release on TPS sensor. Glass on trunk lower seal is not right. Car was not buffed and had white specs on it as well as areas that had residue on it. Hood also has an area where paint appears to have chipped perhaps when installing in corner and a paint run on it.

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Returned Clean

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Looks great

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Kept me informed.

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My Experience

Exceptional workmanship and communication. Thank you all!

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Took awhile to get the car fixed, and they couldn’t find my key when I dropped it off the first day.

Returned Clean