Gerber Collision & Glass - Seguin/Austin St

5.0 (106reviews)
100%
1024 N Austin St,  Seguin,  TX  78155
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In operation 85 years.

Gerber Collision & Glass - Seguin/Austin St offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Email

Reviews (106)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many noting that vehicles were returned looking and running like new. Repairs were frequently completed ahead of schedule, reflecting strong commitment to timeliness. Communication was highlighted as a key strength, with customers appreciating regular text updates throughout the repair process. The professionalism, friendliness, and attentiveness of the staff were recurring themes. A few customers noted minor concerns, such as missing floor mats and stickers removed without permission, as well as a trim piece not replaced properly - these improvement points come directly from customer comments. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"... were addressed in a timely and professional manner. The quality of workmanship was excellent, and the vehicle was returned in proper working condition. ..." Read more
"My car is beautiful. The attention to detail is incredible. Plus, the staff was transparent with progress and ..." Read more
"The people were kind and courteous, and the repairs were done quickly and look flawless.The whole process was smooth and trouble free."
"... text to let me know how my repairs were being done. The service they provided me was excellent. I would go back again if I needed to and I have told ..." Read more
"Completely satisfying! Best experience o have ever hard regarding the repair of my car. I have already referred a friend!!"
"Great service, communication and professionalism! $3000 worth of repairs were completed within a week, as promised. My vehicle looks brand new and runs ..." Read more
"Was told that it would take 7 days and it was completed in 4 days. The repairs look awesome. Good work!!!"
"Very good work and got car done a day earlier than predicted!"
"The job was completed ahead of schedule which helped me greatly."
"Great Service. Dropped off on Monday and had the vehicle back on Tuesday. Parts were readily available and they got right to ..." Read more
"... vehicle was returned in proper working condition. Communication throughout the repair process was clear, and the service team demonstrated a strong commitment ..." Read more
"... treated while my car was being repaired at your shop. They contacted me frequently via text to let me know how my repairs were being done. The service they ..." Read more
"Staff is great to deal with, sent texts updating me of status of vehicle. Great job."
"Wow! Everyone was so nice and accommodating. The updates were appreciated for the clarity and timeliness. The grand finale, my car is gorgeous inside and out! ..." Read more
"Communication & work done was excellent ‼️The detailing inside was an added bonus. Id recommend ..." Read more

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Services were exceptional and I am very happy.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Denise and Ally were wonderful! The gentlemen that delivered the vehicle were great! Your mechanics and body shop staff do a great job. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The employees were great. They were very friendly & helpful. They answered all my questions and kept me updated on the repairs. The work was very well done completed in a timely manner. The entire process went quite smoothly. Definitely would recommend. Thank you to everyone who worked on my vehicle. God bless!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything was perfect I got celebrity treatment - the lady I worked with was so incredibly kind. My car was repaired back to original condition it a matter of just a few days. Communication was great I was never left wondering, my vehicle was always secure on property ,

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We appreciated the clear communication every step of the way during the repair process via text for our car. The accurate timeline of repairs to pick up day was spot on and we couldn’t be happier with how everything turned out. Thank you for making the process with our insurance company seamless to get our vehicle fixed. The staff in the front office were extremely helpful and put us at ease. Personally, we hope to never be in a car accident again and need your services but if we did we will be coming here for our car repairs.

Likely to Recommend

We would absolutely recommend Gerber Collision & Glass. Y’all did an outstanding job taking care of us.

Repair Quality

Everything was done beyond our expectations. Thank you for a wonderful experience from drop off to pick up.

Customer Service

The staff in the front office, the text message communication updates and phone calls were amazing!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very helpful and on time looks like a new car thank you all for your hard work.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Have used them twice now

Repair Quality

Wonderful staff that truly cared about me, my auto crash, and getting my car taken care of as soon as possible.

Customer Service

Ally and Denise cared about my every need and both had wonderful personalities well-being complete efficient

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Likely to Recommend

Repair Quality

Great work in a very timely manner. Ally was extremely helpful.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Truck lóok great and the costumer service was great and everyone involved due a good job thank you.recomended 100%

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It was a fantastic experience..very professional work and tremendous people! Gerber is blessed to have such great employees!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

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