Gerber Collision & Glass - Seguin (Tx)

4.8 (478reviews)
95%
935 S Austin St,  Seguin,  TX  78155
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In operation 85 years.

Gerber Collision & Glass - Seguin offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (478)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, timely repairs, and proactive communication. Many highlighted that vehicles were completed ahead of schedule, with repairs described as flawless and restoring vehicles to like-new condition. The staff was widely recognized for being friendly, professional, and knowledgeable. Regular updates via text, phone, and email were frequently commended, keeping customers informed throughout the entire repair process. A few customers noted areas for improvement, including inconsistent communication, incomplete repairs at pickup, and occasional quality concerns - all shared directly from customer comments. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"... excellent communication during the entire process, the work was FAST and is impeccable. So refreshing to do business with someone that pays ..." Read more
"Lots of damage to areas that were worked on. The damage is clearly a result removal of anything ..." Read more
"Excellent paint and replacement repair on my car's bumper. They even washed the outside, vacuumed the inside ..." Read more
"No attention to detail I had to do my own leg work to find someone to finish the wrap on the car parts ..." Read more
"excellent work on repairing truck from hitting deer damage. kept me up to date on status of repairs and did work ..." Read more
"The repair is perfect! The repair was completed quickly and I was kept informed. The detailing was a bonus. Thanks! I see why you ..." Read more
"My vehicle was ready a day early."
"... for my Bronco Sport, the staff was very helpful and the turnaround time was much shorter than expected! Great service!" Read more
"... completely secured. Otherwise great job. Other note, took like a month to do, surpassing rental coverage." Read more
"Excellent job. Friendly staff. Outstanding communication. 2 days ahead of schedule. Thank you"
"Communication was either late or none at all. I had to reach out except when it was finished or ..." Read more
"Absolutely pleased with every part of the repair process I was kept in the loop at every stage! Extremely happy!"
"Car looked great! Experience was decent, would have liked better communication, as far as keeping me in the loop. Otherwise everyone was very nice and professional. ..." Read more
"Very fast and will keep you in the loop during the whole process my vehicle came bk looking brand new"
"... professional in all dealings. The only problem was the confusion from erroneous information from the automated text messages" Read more

Likely to Recommend

I've already been telling my friends about gerber collision & glass in Seguin Tx

Repair Quality

So far everything looks great and the turn around time was much quicker than the original estimate. Thanks

Customer Service

We are to get our car back so soon.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I am very happy with yalls services you will definitely be recommended to others thank yall for the good work Jose

Likely to Recommend

Repair Quality

Services are good

Customer Service

Services are good

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job took care of our car.

Likely to Recommend

Repair Quality

Polite efficient did a great jon

Customer Service

Everyone was polite and knowledgeable

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

My car was finished super fast and the process getting into it was great Vanessa and Priscila helped out so much with everything

Customer Service

Vanessa and Priscila were perfect very informative I will definitely let my friends and family know gerber is the place to go

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I can not say enough good things about your Gerber team on South Camp in Seguin! Customer service was exceptional, from the woman at the front desk to our tech, Taylor. They both went above and beyond for me. My vehicle’s repairs were finished BEFORE the promised completion date, with daily text updates. I would (and already have) recommend this team to anyone in need of collision repairs. Thank you all very much!! Nikki Folmer

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was wonderful. The front desk was very professional and friendly. I was kept informed through the whole process of the repairs being done. Great job everyone!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I appreciated the updates and professionalism I received , I would rate this company a five out of five stars! Thank y’all!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent job. Friendly staff. Outstanding communication. 2 days ahead of schedule. Thank you

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Vehicle repaired in a timely manner with a perfect color match. Very pleased.

Likely to Recommend

Repair Quality

Repair completed in a timely manner. Very courteous staff. Each step of repair explained. Very pleased!

Customer Service

Friendly and helpful

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was great!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Absolutely pleased with every part of the repair process I was kept in the loop at every stage! Extremely happy!

Likely to Recommend

Repair Quality

Wonderful and very communicative! Would definitely recommend

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything they promised me was done, plus they did more by returning my car detailed inside and out. I would recommend them to anyone.

Likely to Recommend

Yes, I would recoiled Gerber for any repairs

Repair Quality

Did more than expected, even washed and detailed my car inside and out

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent paint and replacement repair on my car's bumper. They even washed the outside, vacuumed the inside carpet, and fixed a couple of stuck indicator lights on my dash panel by the time I went to pick it up. It looked and smelled like new. This is the best auto repair service I've been to and certainly the best in town.

My Experience

I loved how quick and efficient the repair process was. The team was very accommodating and worked with me through a difficult financial situation. My only suggestion would be to ensure the front desk staff are better trained on payment options such as Affirm or Klarna. There seemed to be some confusion about how the process worked, which delayed the return of my vehicle. However, the team ultimately helped me by arranging a payment plan directly, which I greatly appreciated. Overall, I’m very satisfied with my experience!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Everyone was very friendly and responded to my texts.

Customer Service

Liz was very nice

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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