Gerber Collision & Glass - Shelbyville (Tn)

My Experience - 5.0/5.0 -

I appreciated being updated daily , everyone was very nice and professional too.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Nothing but positive interaction and communication. I would recommend them to anyone I know that needs bodywork.

Repair Quality - 5.0/5.0 -

Very nice and accommodating staff. Quality of work is exceptional couldn't be happier with the results.

Customer Service - 5.0/5.0 -

Amazing staff and super accommodating.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great repair work. Very professional.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank you

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

So helpful to me though this process. I thank Ms Fran for all her help

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Staff was great shout out to Ms Fran for all her help

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

My truck came looking fantastic and I appreciate that the inside was cleaned and vacuumed as well.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 2.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 1.5/5.0 -

Communication was not the strong suit despite the wonderful workers completing the manual labor. Would have appreciated notifications when new information was gathered instead of them waiting until I reached out the day it was supposed to have been done etc.

Returned Clean

My Experience - 5.0/5.0 -

Good work ty

My Experience - 5.0/5.0 -

The team did an amazing job on my car and they were very knowledgeable and efficient.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I felt the staff and mechanics went over and above my expectations. I appreciate the communication and updates received.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The customer service is unmatched! From the first initial call to drop off to pick-up, the ladies were super friendly and very accommodating. The work done was incredible. The mechanics did a great job!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The ladies in the office were extremely helpful and very courteous. The mechanics did a great job!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I will most definitely recommend.

Repair Quality - 5.0/5.0 -

I dropped my car off and it was ready a week from the drop off day! I love that you can't even tell the car was hit, not even a little bit.

Customer Service - 5.0/5.0 -

Everyone was very sweet and had a smile on!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everyone i talked to was very friendly, helpful, and courteous. Thank you for a pleasant experience.

My Experience - 5.0/5.0 -

Amazing staff. Friendly from start to finish. They keep you updated through the entire process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My car looks and drives brand new!

Customer Service - 5.0/5.0 -

Very friendly and accommodating