Gerber Collision & Glass - Slidell

4.9 (2,268reviews)
97%
111 W Hall Ave,  Slidell,  LA  70460
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In operation 85 years, 10 years at this location.

Gerber Collision & Glass - Slidell offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
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Reviews (2,268)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as exceeding expectations and restoring vehicles to like-new condition. Communication was a standout strength, with customers appreciating regular text updates and proactive outreach throughout the repair process. Timeliness was another highlight, as many customers noted their vehicles were completed ahead of schedule. A few customers, based on their own comments, mentioned areas for improvement such as clearer upfront communication about repair options and warrantability, occasional difficulty reaching the shop for updates, and isolated quality concerns like missed repairs or debris left in vehicles.
AI-Generated from reviews written in the last 12 months
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"... administrative people, the regular status update texts AND the exceptional work done was all SPECTACULAR!! Ive already told a half dozen people how impressed ..." Read more
"Extremely professional repair in an extremely timely fashion couldnt ask for a better experience"
"The team at Gerber was nothing short of amazing! They got me in and out so quick and answered every question I had. I loved the portal where I could see my estimates ..." Read more
"Very professional, courteous, helpful. Got my car like brand new in 2 days. Awesome job!"
"The entire staff was great. The repairs were done as quickly as possible without sacrificing the quality of work."
"They did a wonderful job & had my work completed 2 weeks earlier than expected."
"Ready early!!"
"... completion. Updates were received via text messages. The repair was completed 3 days ahead of schedule." Read more
"... with my car repairs from beginning to end. Also, my car was repaired way ahead of my scheduled time and I appreciate that so much. I will definitely ..." Read more
"It takes longer than the time promised. If you are wanting your car done quickly this is not place, but if you ..." Read more
"... the entire process was smooth from start to finish. Communication was excellent—I was kept informed every step of the way, which gave me a lot of confidence in ..." Read more
"The staff were amazing. They kept me updated about every step and any delays that may have occurred. I would honestly say I would ..." Read more
"Phenomenal communication, transparent, overall very satisfied!"
"I had to call several times for updates. I got a few text, but the date kept changing on the text."
"Dont call me until the car is finished! You did this twice. Return your calls when I leave messages. Be clear. ..." Read more

My Experience

Employees were very courteous and kept us well informed about the progress.

Likely to Recommend

Repair Quality

Very good service, timeliness and courtesy

Customer Service

Very polite and kept me up to date on progress

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The front office they deserve a 10 for everything they do. They go above there duties to help a customer

Likely to Recommend

Repair Quality

They were very polite

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Much appreciate your courtesy, efficiency and outstanding work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The body work done is amazing however the new headlights installed aren’t working fully and I found a crack in my radio screen that wasn’t there prior. I called in but haven’t been able to take off work to bring my car in for inspection.

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

No

My Experience

The staff was very helpful and kept me informed of the progress on the work being done the work.when finished was excellent we were very pleased with the results and would recommend Gerber to anyone

My Experience

Gerber is a great company I’ll tell all my friends abt them & I’ll continue to go there in the future if needed

Likely to Recommend

Greatvvompany

Repair Quality

Gerber Collision is a great company

Customer Service

Gerber is a great company

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This is my 3rd vehicle I've brought to Gerber and have been completely satisfied with their work and service. They are very thorough and communicative throughout the whole process.

Likely to Recommend

We havenkw used Gerber 3 times for 3 separate vehicles and I will always recommend them to anyone who needs a body shop.

Repair Quality

The staff is always communicative, professional and understanding.

Customer Service

I have never received anything less than excellent customer service from all of the associates.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was friendly and knowledgeable We haven’t had the vehicle back long enough to know everything that was done. But so far things look good Thank you for a positive experience

Likely to Recommend

Repair Quality

Had to bring back for a few little things. But otherwise very satisfied. Very friendly and easy to deal with

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Very professional and accommodating

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything looks great so far. I'm glad it didn't take as long as I thought. I appreciate y'all washing my car and vacuuming it also.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Every single staff member in the office was super sweet and friendly !

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service 👏 everyone was so kind Mr. Brent took excellent care of my issue with car ms. Felicia and Valencia was great as well. Thank you all for the great service.

Customer Service

Everyone was great.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service. Kept me updated during the whole time.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

From Start to finish...i really appreciate the awareness of the service. I Received a call to let me know that they were expecting me. I also received a text message each time my car was touched with an update. Tge staff here made a not so pleasant event..AMAZING. I would definitely recommend this service.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service, very helpful and nice people.

Likely to Recommend

Repair Quality

I had an excellent experience with this collision shop from start to finish. The staff(Felicia) was professional, friendly, and kept me informed throughout the entire repair process. They took the time to answer all of my questions and made sure I understood what was being done to my vehicle. The quality of the repairs exceeded my expectations. My car looks like new, and the attention to detail was outstanding. They completed the work on time and made the entire process as stress-free as possible. I truly appreciate their honesty, excellent customer service, and commitment to quality. I highly recommend this collision shop to anyone looking for reliable, professional repairs. Thank you for making a difficult situation so much easier!

Customer Service

Yes, Felicia love love how very nice and professional from the time I dropped my car off until time I picked my card up costumer service 10 outta 10

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Friendly staff. Keeps their customers informed of the progress. Reasonable pricing and especially knowledgeable. I would give a 10 star. Thanks for great service.

Likely to Recommend

Will definitely recommend.

Repair Quality

Excellent service. Got the job done fast. Kept me posted on progress. Will definitely recommend to everyone.

Customer Service

Great service.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I recently had a small fender bender, and my insurance company sent my vehicle to Gerber Collision & Glass for repairs. I couldn’t be happier with the experience. The customer service was fantastic from start to finish, and when I picked up my vehicle, it looked like the accident had never even happened. They also made the entire process incredibly convenient by allowing me to leave my rental car with them when I picked up my vehicle, saving me an extra trip. Excellent customer service, excellent collision repair, and a smooth, hassle-free experience all around. I would definitely recommend Gerber Collision & Glass to anyone needing vehicle repairs.

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