Gerber Collision & Glass - Smithville
1706 S US Hwy 169,
Smithville,
MO
64089
USA
Gerber Collision & Glass - Smithville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Chrysler
Dodge
Fiat
GM
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, excellent communication, and timely repairs. Many highlighted the high caliber of repair work, with vehicles returned looking brand new and damage completely undetectable. The team was frequently commended for being professional, friendly, and knowledgeable. Proactive communication through text updates and phone calls kept customers informed throughout the repair process, which was widely appreciated. Numerous customers noted their vehicles were completed ahead of schedule, adding to overall satisfaction. Customers also appreciated the seamless coordination with insurance and rental car companies. A few customers noted isolated concerns, including incomplete work requiring return visits and occasional discrepancies in estimates, reflecting areas customers feel could be strengthened for a more consistent experience.
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Service Quality
"Superior!! The customer service from checking in to the Outstanding repair work is simply SUPERB!! Gerber Collision NEVER disappoints!!!"
"2 out of 3 times I've had repairs done at this facility, I found part of the work left undone. I had to point ..."
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"... professionalism. The team provided clear communication, quality workmanship, and timely completion. Highly recommended."
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"I recommend Gerber Collision without hesitation. They are easy to work with and professional. Their work is flawless."
"The trim molding is falling off and you can see the bondo in the door. Not a good finish at all"
"... fast responding to the initial insurance claim and got my vehicle repaired three days earlier than expected. My vehicle looks great and is back in my hands asap! ..."
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"A week early!!"
"... Thank you to everyone in providing excellent service! I received my Acura before promised. Making my wife very happy! Thank you for everything!!"
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"... professionalism. The team provided clear communication, quality workmanship, and timely completion. Highly recommended."
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"It took a long time to get in to your shop"
"Communication was constant and I was always kept informed of the status of repairs."
"The communication was great. I was regularly updated with progress on the job… and the quality of work ..."
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"They were professional, courteous, had excellent communication with me. Appreciated the good experience."
"Great communication, easy to talk to. I was kept up to date with everything!"
"Very friendly and accommodating staff. High quality communication from start to finish."
Janet
(Honda owner)
reviewed 8/31/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10 very satisfied, with the work and the time that it took him to get it done thank you very much
Customer Service - 5.0/5.0 -
10 very satisfied, with the work and the time that it took him to get it done thank you very much
Returned Clean
Richard
(Honda owner)
reviewed 8/31/26
My Experience - 5.0/5.0 -
Best customer service ever.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always great customer service
Customer Service - 5.0/5.0 -
I'm a customer for life
Returned Clean
Sara-And-James
(GMC owner)
reviewed 8/28/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
good work
Customer Service - 5.0/5.0
Sherril
(Toyota owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0 -
That is the only shop I would trust with my vehicle.
Repair Quality - 5.0/5.0 -
I absolutely was satisfied with the service I received, from start to finish. Becky was the person who did the estimate on my vehicle and she very knowledgeable and fantastic to work with. I was kept informed every step of the wsy.
Customer Service - 5.0/5.0 -
Completely
Fred
(Hyundai owner)
reviewed 8/26/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Charles
(Chevrolet owner)
reviewed 8/26/26
My Experience - 5.0/5.0 -
Looks good as new!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Not sure why took so long, but repair looks great.
Customer Service - 5.0/5.0
Returned Clean
Kyle
(Chevrolet owner)
reviewed 8/26/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Steve
(Chevrolet owner)
reviewed 8/25/26
My Experience - 5.0/5.0 -
Outstanding customer service and quality repair work. Highly recommend!
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Della
(Toyota owner)
reviewed 8/24/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Russ
(Chevrolet owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Body work looks great.
Customer Service - 5.0/5.0
Returned Clean
Wendy
(Ford owner)
reviewed 8/24/26
My Experience - 5.0/5.0 -
Great job from start to finish. Not one complaint. Super customer service.. highly recommend ~ will have all of my future business.. thank you for a job well done!
Likely to Recommend - 5.0/5.0 -
Did a fantastic job!
Repair Quality - 5.0/5.0 -
They were amazing to work with. Excellent customer service. Highly recommend… seamless process! High quality work on vehicle.. flawless.
Customer Service - 5.0/5.0 -
Exceptional!!
Darryl
(Ford owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job
Customer Service - 5.0/5.0 -
Nice people
Charles
(Toyota owner)
reviewed 8/24/26
My Experience - 5.0/5.0 -
Flexible to work with my schedule
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Thomas
(Ford owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Delivered as promised. Pleasant staff. Very pleased
Customer Service - 5.0/5.0
Returned Clean
Patricia
(Ford owner)
reviewed 8/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jimmie
(Subaru owner)
reviewed 8/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Bret
(Nissan owner)
reviewed 8/20/26
My Experience - 5.0/5.0 -
I was treated well and the car looks great.
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