Gerber Collision & Glass - Smithville
Gerber Collision & Glass - Smithville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great experience! They kept me informed on the progress and the work was exceptional!
Likely to Recommend - 5.0/5.0 -
If I ever need collision repairs again, Gerber will be my go to.
Repair Quality - 5.0/5.0 -
I was very pleased with repairs to my Jeep. She looks great!
Customer Service - 5.0/5.0 -
The customer service from everyone at Gerber in Smithville was outstanding!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Smithville shop very easy to work with. They certainly did all the heavy lifting and great communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was smooth and not confusing.
Customer Service - 5.0/5.0 -
Easy to work with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service and outstanding professionalism. The team provided clear communication, quality workmanship, and timely completion. Highly recommended.
Likely to Recommend - 5.0/5.0 -
Outstanding service from start to finish. Gerber Collision & Glass provides excellent auto body repair with a highly professional and helpful staff. Their attention to detail, quality of work, and commitment to customer satisfaction make them a reliable and trustworthy place for vehicle repairs.
Repair Quality - 5.0/5.0 -
Outstanding service from start to finish. Gerber Collision & Glass provides excellent auto body repair with a highly professional and helpful staff. Their attention to detail, quality of work, and commitment to customer satisfaction make them a reliable and trustworthy place for vehicle repairs.
Customer Service - 5.0/5.0 -
Outstanding service from start to finish. Gerber Collision & Glass provides excellent auto body repair with a highly professional and helpful staff. Their attention to detail, quality of work, and commitment to customer satisfaction make them a reliable and trustworthy place for vehicle repairs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Truck drives terribly and steering wheel is still crooked. Trim pieces missing on fender. Still dents in fender. Bondo dust inside cab.
Customer Service - 0.5/5.0 -
Had to argue with staff to get them to even look at the items I had with my truck.
Returned Clean
My Experience - 5.0/5.0 -
We've been completely satisfied every time we've been here. Unfortunately being here more than once means luck wasn't on our side, at the time. But we're lucky Gerber Collision & Glass was here to take care of our Jeep Grand Wagoneer
Likely to Recommend - 5.0/5.0 -
Already do!
Repair Quality - 5.0/5.0 -
Top notch and would've given a 20 if the option was there.
Customer Service - 5.0/5.0 -
CS has always been the best I've ever had. Again another 20 if it was available!
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
2 out of 3 times I've had repairs done at this facility, I found part of the work left undone. I had to point the incomplete work to the estimator. They had to take it back in and finish the missed work. This shouldn't happen on a repeated basis. It is frustrating to have to worry about this when picking up the vehicle. My suggestion is for either the shop foreman or the estimators take the work sheet and look over the repairs before you call the customer and tell them their car is ready. It is stressful for the customer to worry about what else might have been missed that the customer doesn't notice.
Customer Service - 2.5/5.0 -
The technician should double check their work before saying it's completed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did great work and kept me informed along the way.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very nice! I loved that I was sent a link to track the progress was. I liked how they partner with enterprise for rental pick up and drop off. Everything went very smooth. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jim, Becky and the crew did a great job. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Only things I forgot to reconnect buttons in passenger door panel, it’s a simple thing to do so not an issue to me everything else has been great both times I’ve been here