Gerber Collision & Glass - Spring (Tx)

My Experience - 5.0/5.0 -

Very professional. My vehicle was in good hands. I would absolutely recommend.

Likely to Recommend - 5.0/5.0 -

The work done was excellent

Repair Quality - 5.0/5.0 -

They did an excellent job!!

Customer Service - 5.0/5.0 -

Very professional.

My Experience - 0.0/5.0 -

When looking over my hood there was debris cleared in and chips cleared over on the hood. Fix the paint job on the hood.

Likely to Recommend - 2.5/5.0 -

This number can change if your willing to correct the paint

Repair Quality - 2.5/5.0 -

Debris was clear coated on my hood other wise the repair is fine

Customer Service - 4.0/5.0 -

There were some miscommunications but good overall

My Experience - 0.0/5.0 -

I do not recommend this place. I took my vehicle in for a repair, but eventually had to take it to the dealer to fix the work they had done. The wiring was not properly installed, causing multiple warning lights to come on. I ended up paying over $200 extra to correct the issue. Very disappointing experience and poor-quality mechanical work.

My Experience - 5.0/5.0 -

From beginning to end the customer service was excellent. Very satisfied with the work performed on my vehicle. Thank you team Gerber! I will highly recommend you.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I would rate it a 10. I received very good service and they kept me updated.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The folks here were great and very professional. They answered my questions thoroughly and made the process easy!

My Experience - 5.0/5.0 -

They were professional and did what they could to help me.

My Experience - 5.0/5.0 -

Very good job

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very good job

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great customer service, everyone was friendly and welcoming. My vehicle was ready early too and the side it was hit on looks perfect. 100/10 recommend

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great experience at all levels. Friendly and made every step along the way I was updated. When I got my truck back - I was very happy with how great my truck looked - brand new! In my opinion - fantastic collision shop. I would highly recommend this shop!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The front receptionist made my day. She was so friendly and that wonderful smile.

My Experience - 5.0/5.0 -

I am very pleased with the service that I received. The staff stayed on top of everything and communicated with me. Wonderful all around service!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Fantastic!

Customer Service - 5.0/5.0 -

Customer service is top-tier! Very helpful and informative. My vehicle was fixed in no time.

Returned Clean

My Experience - 5.0/5.0 -

The staff from start to finish were very helpful and courteous and transparent throughout the whole process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Thank you all good job 👍

My Experience - 5.0/5.0 -

They got my car back to me sooner than I thought. Very professional

Likely to Recommend - 5.0/5.0 -

My colleague needs to fix his vehicle’s body. He was actually amazed when he saw my repaired vehicle. He is going to visit soon.

Repair Quality - 5.0/5.0 -

Although the vehicle repair took about four days longer than initially expected, the work was absolutely flawless. They fixed it so beautifully that it looks like a brand-new car. Also, when I had trouble getting in touch with at-fault's insurance company regarding the rental car, they stepped in to ensure I could use one and kept me promptly updated on the repair status throughout the process. John, Kendall, and Vanessa at this branch were all incredibly professional.

Customer Service - 5.0/5.0 -

When I had trouble getting in touch with at-fault's insurance company regarding the rental car, they stepped in to ensure I could use one and kept me promptly updated on the repair status throughout the process.

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 3.0/5.0

Customer Service - 3.5/5.0 -

I received my car. Thank you

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0