Gerber Collision & Glass - Tomball

5.0 (178reviews)
99%
10920 Fm 2920,  Tomball,  TX  77375
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In operation 85 years.

Gerber Collision & Glass - Tomball offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
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Email

Reviews (178)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or better than expected upon completion. The team was widely recognized for professionalism, friendliness, and genuine customer care. Communication was a standout strength, with customers appreciating regular text and phone updates throughout the repair process. A recurring highlight was vehicles being completed ahead of schedule, often several days early, which exceeded expectations. Customers also appreciated thoughtful extras such as vehicles being returned freshly washed and cleaned. A few customers noted minor areas for improvement, including occasional gaps in communication updates and cleanliness of interiors, as mentioned directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... over the years that had to get body damage repaired. Gerber gets a 20 on the 10 scale for the work they did on my truck that got a major beat down in ..." Read more
"The best customer service and professionalism. I was treated like family. ❤️"
"The entire process was seamless and the staff was extraordinary professional. I appreciate the knowledge and professionalism throughout a stressful ..." Read more
"... was professional, efficient, and stress-free. The repairs were completed with excellent attention to detail, and my truck looks fantastic. The staff kept me ..." Read more
"... explained what they were going to do in detail and the finished work was so beautiful. It looked brand new again. Exemplary attitude and service. I was beyond impressed ..." Read more
"It was two days earlier than expected"
"... genuine customer care is beyond amazing. Top it all off they finished the work several days EARLY ! This is absolutely a 5 Star shop." Read more
"... super nice. They always kept me in the loop and even finished my car 4 days earlier than the estimated date. I will be recommending them to anyone needing their ..." Read more
"Service was excellent and they delivered well before originally scheduled date!"
"Gerber did excellent work on my repair. They finished the job several days early. They updated me regularly on their progress. Everyone one there was ..." Read more
"... truck were delivered on time and as promised. The communication was consistent as I received phone calls and texts concerning the progress of the repair. Would definitely ..." Read more
"Fantastic customer service! Tremendous communication about the repairs and updates! Dropped a vehicle off on a Monday, was ready Friday ..." Read more
"Great follow up on the progress of the repair. Customer service responded quickly to the questions I had."
"Everything was smooth and painless. The communication was great the entire time. you."
"They kept me informed, but I was told there would be pictures sent to my email that I never received."

My Experience

Great service and quality work.

My Experience

Very satisfied vehicle looks as good as the day we bought it.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Marilynn was such wonderful help contacting me and keeping me updated! She is just so friendly and kind. Thank you for helping me with my entire process.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very professional, kept me well informed throughout the project. Good job on the truck.

My Experience

Everyone I came in contact with was courteous and professional. Went above and beyond. Finished the repair ahead of schedule and it looks good.

Likely to Recommend

Repair Quality

Repairs appear to be of high quality. Staff is extremely helpful and courteous and would have no problem recommending your services should the opportunity arise.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This place keeps you updated everyday to make sure your vehicle is being worked on or ready. 10/10 would recommend again.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Easy to schedule. Gerber communicated well while car was in shop.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Already have and will continue :)

Repair Quality

Marilyn and Mike make it a wonderful experience/ the quality of work.. EXCEPTIONAL!

Customer Service

Marilyn. Mike and the updates are awesome!!!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Gerber Collisiom & Glass walked us through every step and even dealt with the insurance company. They were quick, efficient, and had great customer service!

Likely to Recommend

Repair Quality

Great job as always. Staff is amazing and always helpful. John and Marilyn were amazing assisting me through the process.

Customer Service

Amazing

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Los recomiendo 100 por ciento

Repair Quality

Los mejores

Customer Service

Muy amables y atentos a cada detalle

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

What needed to fixed looks as it did as when I bought it new

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Always they help me feel like family

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Like always, excellent work.

Customer Service

Good quality

Kept me Informed?

Yes

Ready on Time?

Yes

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