Gerber Collision & Glass - Tomball

5.0 (133reviews)
100%
10920 Fm 2920,  Tomball,  TX  77375
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In operation 85 years.

Gerber Collision & Glass - Tomball offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
Call
Email

Reviews (133)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for professionalism, friendliness, and genuine customer care. A standout highlight across numerous reviews was the exceptional communication, including proactive text and phone updates that kept customers informed throughout the repair process. Timeliness was a recurring strength, with many vehicles completed several days ahead of schedule. Customers also appreciated thoughtful extras like complimentary car washes. A few customers noted minor areas for improvement, such as occasional gaps in status updates, interior cleaning inconsistencies, and one instance of a tire pressure concern upon vehicle return. Overall, the overwhelming majority of customers expressed high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"Gerber Collision sets the bar for A+ satisfaction."
"The entire process was seamless and the staff was extraordinary professional. I appreciate the knowledge and professionalism throughout ..." Read more
"Gerber Collision is the best! They make you feel special and provide the best customer service experience. I will always go to Gerber Collision ..." Read more
"Outstanding customer service car looks like brand new very fast turnaround very very happy"
"The staff at this repair facility have consistently treated me with respect and performed 1st class work in a very timely manner."
"It was two days earlier than expected"
"... super nice. They always kept me in the loop and even finished my car 4 days earlier than the estimated date. I will be recommending them to anyone needing their ..." Read more
"... genuine customer care is beyond amazing. Top it all off they finished the work several days EARLY ! This is absolutely a 5 Star shop." Read more
"It was completed 7 days earlier than estimated date."
"Completed a week earlier than expected"
"... the day I drove it off the dealership lot. Gerbers communication, honesty, integrity, and genuine customer care is beyond amazing. Top it all off they finished the work several ..." Read more
"... truck were delivered on time and as promised. The communication was consistent as I received phone calls and texts concerning the progress of the repair. Would definitely ..." Read more
"Fantastic customer service! Tremendous communication about the repairs and updates! Dropped a vehicle off on a Monday, was ready Friday ..." Read more
"Everything was smooth and painless. The communication was great the entire time. you."
"Customer Service was exemplary. Communication was fluid from start to finish."

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Services were as I expected. Awesome! My baby is back to her beautiful self😆.

My Experience

The service was excellent, and timely. Communication was excellent, and Gustavo was extremely helpful.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It look like new, that nothing happened, thanks

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Quick and easy

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Friendly, professional, timely. 10/10

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very sweet and professional. Quick and always had great step by step communication.

Likely to Recommend

Repair Quality

You guys did a great job not just fixing my car but with your step by step communication! Thank you.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great communication at all points. Everyone was so nice.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Service was excellent and they delivered well before originally scheduled date!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I'm heading back to them soon to have them look at some housing on our other vehicle that has fallen apart due to water and tear

Repair Quality

This was simply great! My car was expertly handled, and the work was finished ahead of schedule. I love that they have an agreement with Enterprise Rent-A-Car to pick me up and take care of a rental, and I even got to drop the rental off there at Gerber when I got my vehicle!

Customer Service

Our hostess Marilyn was fantastic and a joy to talk to. Our technician Gustavo was friendly, knowledgeable, and kind

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service and communication.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Outstanding, service, quality of workmanship and customer satisfaction.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The staff at this repair facility have consistently treated me with respect and performed 1st class work in a very timely manner.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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