Caliber - The Woodlands

4.8 (8,277reviews)
97%
25225 Kuykendahl Road,  Tomball,  TX  77375

In operation 29 years, 16 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (8,277)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting the regular text and phone updates that kept them informed throughout the repair process. The quality of repairs was frequently described as exceptional, with vehicles returned looking brand new and repairs completed with great attention to detail. Timeliness was another strong point, as numerous customers noted their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and a customer-first approach were widely appreciated, with many customers noting the seamless coordination with insurance and rental car companies. Several customers mentioned the complimentary detailing and cleaning as a pleasant and unexpected bonus. A few customers noted areas for improvement directly from their experiences, including more consistent quality control before vehicle pickup, more proactive communication during delays, and ensuring all repairs are thoroughly checked prior to customer notification of completion.
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"Caliber Collision did an excellent job repairing my vehicle. Their communication during the entire process was ..." Read more
"Calliber was outstanding in everything from the facility, the amenities, the service to the manager and service ..." Read more
"... process. My vehicle was returned looking excellent, and the quality of the work exceeded my expectations. I really appreciated the clear communication and ..." Read more
"Caliber Collision completely exceeded my expectations throughout the entire process."
"... to poor fit and finish of the aftermarket parts. Caliber went above and beyond to ensure that the quality of the repairs in the end were meticulous fully restoring ..." Read more
"The text message updates were great. I appreciated knowing what step they were working on and seeing the estimated ..." Read more
"... only constructive criticism I would share is that the communication throughout the process was lacking. Its understandable that there will be unexpected ..." Read more
"I had a very disappointing experience overall. Communication was poor from the start, and there was little to no follow-up. I constantly had to call ..." Read more
"... personnel were very polite and informative! The fact that I was continually informed on the progress almost daily on my car was such a surprise and informative!!! ..." Read more
"Took longer than expected and was given updates of completion that were inaccurate. Car looks amazing and pleased with the quality of work, just not happy ..." Read more

My Experience

Professional and courteous. Communication was great

My Experience

I’m happy about the work and how they communicate through out the process. Thanks

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Customer Service

My Experience

David was amazing! Destini was amazing as well, this location never misses on top notch customer service and quality!

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Repair Quality

David and Destini were great!!

Customer Service

Great customer service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

They did a great job and they had my car done quickly.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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Returned Clean

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Customer Service

My Experience

Everyone I talked to on the team was very kind , knowledgeable and took their time with any questions and concerns. The work looks very good. Thank you all

My Experience

Great experience

My Experience

Thank you, Jesus! Excellent job. Appreciated.

Likely to Recommend

The repair job was very well done!

Repair Quality

Very good job

Customer Service

Jesus was excellent.

Returned Clean

My Experience

The people at this Caliber store are top notch. The repair was complete with no evidence of the damage.

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

David kept me well informed and the truck was completed on time. Thank you for your service.

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Repair Quality

My vehicle was repaired in a timely manner, however when I picked I noticed the lettering on the tailgate was crooked the next day and drove back to the shop on Monday to let David know. He said he would notify me when the new letters were in so that I could get them put on properly.

Customer Service

David is very professional

My Experience

Fast and cordial service. Explain in detail. Good communication via text

My Experience

Staff is friendly and helpful made our stressful situation much easier to manage. Thank you all!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I had a great experience with Caliber Collision from start to finish. The team was professional, friendly, and kept me informed throughout the entire repair process. My vehicle was returned looking excellent, and the quality of the work exceeded my expectations. I really appreciated the clear communication and attention to detail.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Outstanding work, service, and fair cost, delivered by talented and skillful craftsmen. Thank you, David, for estimating and managing the work courteously and professionally. See you again. .