Classic Collision Tomball

4.9 (943reviews)
98%
1603 Hicks Street,  Tomball,  TX  77375
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In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Tomball, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Infiniti, Hyundai, Kia and Nissan; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Hyundai
I-Car
Kia
Call
Email

Reviews (943)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as making vehicles look brand new. The team receives high marks for proactive communication, including daily text and email updates that kept customers informed throughout the repair process. Timeliness is a recurring highlight, with many vehicles completed ahead of the promised date. Staff are widely described as friendly, professional, and knowledgeable. A few customers noted areas for improvement directly in their feedback, including occasional delays due to parts availability, minor quality control issues such as misaligned panels or incomplete cleaning, and isolated instances where communication could have been more consistent. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"Classic Collision dis a great job on repair our Outback! Exceeded our expectations!"
"... service from the moment I arrived through checkout. The paint looks brand new….like it just rolled off the assembly line. Ill definitely be sharing my experience with family ..." Read more
"Everything turned out perfectly. They did an excellent job and were very courteous.🤗🤗"
"Quality exceeded expectations"
"Several imperfections that Classic Collision has agreed to make right."
"My vehicle was done early and took way way less time than I couldve ever have imagined"
"Very efficient and our car was actually ready before the promised date!"
"The repair looks like nothing ever happened, it was done in four day when it was estimated it was going to be done in a week and a half. I will recommend to family and friend. Also very ..." Read more
"There were many delays and the completion date kept getting moved back. I am satisfied with the repairs but annoyed at how ..." Read more
"Yes, my vehicle was ready on time as promised. The shop met the expected timeline and delivered ..." Read more
"... fantastic experience. They are highly professional, and communicated with me at every step of the process. They committed to a date from day one, and met that ..." Read more
"... communication from Classic Collision through text messages. They were willing to explain everything thoroughly, sometimes reviewing details twice. I am truly grateful and happy that I chose to take ..." Read more
"... simple, explained everything with great details, and kept us informed during the entire process.Anytime I reached out, they were their to answers ..." Read more
"Great communication throughout the repair process. Quick turnaround and very friendly staff."
"Fantastic team. The updates were easy to follow! 5 star experience"

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Repair significantly below expectations. Exterior visible defects were masked but minimal work was done to straighten and restore internal shape. Explanation of work and outcome did not line up.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for being really communicative about the process. Everything went by smoothly since I dropped off the car. Of course it wasn’t the ideal situation of having to leave my car but I appreciate your hard work in fixing it!!

My Experience

The communication was great from the team. Very easy to work with. Repairs turned out great.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

We have used classic collision many times for our car repairs and have loved their service, and quality. We have recommended them to others and we will continue to use them for any and all repairs.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The owner of the vehicle is Diana Garcia, the team kept me informed on the whole process while in the shop. The team members are very friendly and make you feel like family.

Likely to Recommend

Repair Quality

I'm the owner of this vehicle, Diana Garcia. This body shop has outstanding service and along the way of fixing my truck, you actually get text stating the process of the vehicle. So, if ever you need a vehicle repaired definitely without a doubt take your vehicle to Classic Collisions in Tomball!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Staff members were very helpful and friendly. They also kept me informed on the progress each day it was in their shop. So far it looks great. I also have a year warranty. I appreciate it. It’s been a pleasure working with them, thank you.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

It was an easy process. Great staff, they are nice and friendly. The repairs were quicker than expected. I recommend Classic Collision, to anybody looking for excellent quality work and repair. My car looks brand new. Thank you guys. I'm forever grateful.

Likely to Recommend

Repair Quality

You guys did an awesome good. Fast turn around on repairs. I'll definitely recommend you guys to other people.

Customer Service

Great customer service.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very professional and friendly. Kept me informed every step of the way from start to finish. Highly recommend .

My Experience

Done as predicted on time. Kept me updated on what was going on. Very happy.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very nice work I like how they keep me updated with everything they were doing

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Nicole and Tajay were outstanding and provided great customer service.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you so much for such great service. Customer Service was excellent. From the moment We dropped her off I knew she was in good hands. I received great updates on the progress while being repaired. I appreciate your great customer service and outstanding workmanship. Grace(Tahoe) is as beautiful as ever❣️ Tina Heath

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great customer service, followed up with me on status of repairs which was nice when your car is in the shop.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Classic Collision was very diligent and I would highly recommend! They have great customer service, and communication very well.

My Experience

So glad that it was finished early!

Likely to Recommend

Repair Quality

They made the whole process easy. 😊

Customer Service

Again! It was great!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car looks amazing ! Like brand new ! They were very sweet and kind !! I loved this place and would def recommend !! They were awesome and so helpful !! 10/10

Likely to Recommend

Repair Quality

I appreciate most the responsiveness and quality. Thank you

Customer Service

Clear, pragmatic and efficient communication

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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