Classic Collision Tomball

4.9 (977reviews)
98%
1603 Hicks Street,  Tomball,  TX  77375

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Tomball, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Infiniti, Hyundai, Kia and Nissan; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (977)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding customer service, high-quality repairs, and proactive communication throughout the repair process. Many highlight that their vehicles were returned looking brand new, with paint and bodywork exceeding expectations. Regular text and email updates kept customers informed at every stage, reducing stress during an otherwise difficult experience. Repairs were frequently completed ahead of the promised date, which customers greatly appreciated. The friendly, professional, and knowledgeable staff were repeatedly commended for making the process seamless and stress-free. Customers also noted pleasant surprises such as vehicles being cleaned and detailed upon return. A few customers mentioned areas for improvement directly from their experiences, including occasional delays due to parts availability, minor quality control issues such as paint color matching, and isolated concerns about cleanliness upon vehicle return. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to family and friends.
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"Classic Collision provided excellent service and high‑quality work on my vehicle. The team was professional, attentive, and delivered ..." Read more
"Classic Collision dis a great job on repair our Outback! Exceeded our expectations!"
"Everyone was friendly, professional and went the extra mile to make sure we were happy with our car repair."
"... experience from beginning to end. You can tell the staff really cares about your vehicle and takes the time to communicate every step along the way. This was ..." Read more
"Great customer service, paint looks like new! Already recommending family and friends to use services."
"it was ready more than a week before it was promised! 1010 service"
"My vehicle was ready before the inital time frame provided."
"Very efficient and our car was actually ready before the promised date!"
"The repair looks like nothing ever happened, it was done in four day when it was estimated it was going to be done in a week and a half. I will recommend ..." Read more
"There were many delays and the completion date kept getting moved back. I am satisfied with the repairs but annoyed at how ..." Read more
"... fantastic experience. They are highly professional, and communicated with me at every step of the process. They committed to a date from day one, and met that ..." Read more
"... Classic Collision through text messages. They were willing to explain everything thoroughly, sometimes reviewing details twice. I am truly grateful and happy that ..." Read more
"... simple, explained everything with great details, and kept us informed during the entire process.Anytime I reached out, they were their to answers ..." Read more
"Communication was perfect"
"I received a notification on every new step they were doing which made me feel so comfortable knowing it was ..." Read more

My Experience

I believe part of the seal wasn't replaced or put back on the inside of the tailgate. There seems to be a gap between the door and the edge of the headliner as well as the scuff plate at the bottom.

My Experience

Outstanding service, 10 out of 10 rating. I would highly recommend them.

Likely to Recommend

Repair Quality

Great overall experience.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Awesome job no complaints at all. Great communication and got the job done ahead of schedule.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Tejay was super great with his communication this entire way thru, He made this process as painless as possible. Super appreciative of the Everyone that had a hand in the repairs and kindness from the front desk. 10/10 recommend.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Nicole and TJ were very knowledgeable, thorough, helpful and friendly. It was a great experience, and I will definitely recommend Classic Collision.

Likely to Recommend

Repair Quality

Customer Service

Nicole and TJ were very friendly and efficient.

Returned Clean

Likely to Recommend

I have been using my this shop for years, they do a great job.

Repair Quality

Fast, great outcome

Customer Service

Nothing negative

Likely to Recommend

This was very easy they took all the stress out of the wreck

Repair Quality

Very informative ,kept me informed every step of the way car was finished before the due date

Customer Service

Nicole was amazing also my service advisor

Returned Clean

My Experience

TJ was very helpful & did excellent work

Likely to Recommend

Repair Quality

Tejay and Nicole were very responsive and great at communicating and providing updates on my truck!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job on my car! Wonderful customer service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I had a great experience working with Classic Collision Tomball. Nicole and Tejay were super friendly and helpful keeping me informed the whole time. Car looks brand new! Highly recommend.

My Experience

Great experience from start to finish! They were quick, communicated well throughout the process, and did a great job on my car. It looks great!

Likely to Recommend

Repair Quality

Great folks all around! Super accommodating, great work cleaning up another shops mess, will use them again in the future if needed! TJ was my contact and the sweet lady at the front desk always made my day!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Classic Collision repaired my SUV and they did such an amazing job. They always kept me updated and their customer service was absolutely wonderful. They made the whole process seamless and stress free.

Customer Service

Customer service was absolutely amazing

My Experience

My Experience

The staff were knowledgeable, friendly and kind. They communicated regularly and were extremely thorough. If I ever come across needing a collision repair shop again I will definitely use them.