Tomball Collision

4.9 (404reviews)
96%
14010 Hirschfield Rd,  Tomball,  TX  77377
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (404)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional communication, with regular updates via text and phone calls keeping them informed throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look brand new after service. Staff members are frequently commended for being professional, friendly, and going above and beyond expectations. Timeliness is generally strong, though some customers experienced delays due to parts availability or insurance issues. The shop excels at customer service, with staff being helpful, knowledgeable, and accommodating. Vehicles are returned clean and detailed, often exceeding customer expectations. While most experiences are overwhelmingly positive, a few customers noted communication gaps or extended repair times as areas for improvement.
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"Tomball Collision and its entire staff were a pleasure to deal with, constant communication was key. My ..." Read more
"The repair quality was great. The timing and communication was not."
"My driver front fender scratches are still there, my passenger front fender has a haze spot, my front ..." Read more
"The best communication ever"
"Thank you for the superb communication and efficiency to get the warranty work done. Your team made this ..." Read more
"Did they communicate, yes. Was it accurate communication, no. I was consistently misled or outright lied to at ..." Read more
"I constantly had to call up to the office for an update."
"I kept calling and even one day a lady laughed at me"

My Experience

Loved the constant communication and updates!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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I like the work and customer service was great

Repair Quality

Jay was awesome and the people there were also great

Customer Service

Awesome

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Your team went above my expectations. Thanks for working with us!

Returned Clean

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I am very pleased with Tomball Collision and would highly recommend them to everyone!

Repair Quality

J was great with communication, updating me with every step of the process and communicating on my behalf with the other insurance company and the adjusters. He is very professional and goes above and beyond to ensure the job is done right and completely!

Customer Service

The customer service is top notch! Great communication and very professional all the way around!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Julie from Tomball Ford originally recommended you and I am sure glad she did.

Repair Quality

Jay and you whole team are excellent. I was always updated and they handled everything perfectly with the insurance company. I have had both of my vehicles repaired there and we are extremely pleased with Tomball Collision’s service and professionalism!

Customer Service

Excellent

Returned Clean

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Repair Quality

They did an amazing job and was able to work with my schedule.

Customer Service

Returned Clean

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Customer Service

Returned Clean

My Experience

THANKS FOR ALL YOUR HELP

Likely to Recommend

Repair Quality

They were quick and courteous for the work that was performed

Customer Service

Front desk was real helpful in the process of getting my vehicle fixed and keeping me informed

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Customer Service

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Repair Quality

Best body shop I've worked with! Great work done by them.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean