Gerber Collision & Glass - Spring (Tx)

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Wonderful work, deligent and fast.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Vanessa and Kendall were so kind and helpful the day I walked in to inquire about service. I knew it was the place and people who I could trust to see that my repairs would be done well. Communication from the team was great . My car looks like new. Thank you Gerber team -job well done!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Vanessa and Kendall were so kind and helpful with the entire process!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Service and repairs was very good.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Quick and Easy, Good Communication during process

Likely to Recommend - 5.0/5.0 -

Would not hesitate to recommend their services

Repair Quality - 5.0/5.0 -

Excellent service and great communication. Quick and simple process once approved. Vehicle back in my hands 2 days earlier than expected and cleaned up.

Customer Service - 5.0/5.0 -

Great Service. Set clear expectations of when vehicle would be ready and I got it back 2 days early and cleaned up.

My Experience - 5.0/5.0 -

Great work Great people to deal with

My Experience - 5.0/5.0 -

I Loved that you guys had a system that sent you updates on the status of your vehicle. Also Vanessa was my contact person and she kept me informed also of any other issues if any came… Our Kia looks awesome it looks like a brand new car . The work that was done was great ,, you can’t tell that there was any damage done .. Thanks for everything.

My Experience - 5.0/5.0 -

I always come to gerber collision, they are beyond professional, very informative and always answer. Any questions. I have

My Experience - 5.0/5.0 -

Vanessa G was amazing. She got my car right in and kept me updated the whole time.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Did an excellent job repairing the dent above the bumper of my car at a reasonable price…I would definitely recommend them and use them again if the need arises..

Customer Service - 5.0/5.0 -

Did a great job repairing our car…Would definitely recommend them to others!

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Great service and communication.

Customer Service - 4.5/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 2.0/5.0 -

The repair wasn't top notch You can still see lots of gap in the fixtures and one of my rear lights is popping out, which is not how it was even when I dropped the car. It was a minor accident to the rear of the car and they couldn't do a clean job. That's sad!

Customer Service - 3.0/5.0 -

They are alright because they could have paid attention to ask me if I was satisfied with their service

Returned Clean

My Experience - 5.0/5.0 -

Two very congenial and knowledgeable ladies in the office greeted me and answered all my questions each time I visited the office. My repairs look great. Complete Satisfaction!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The whole team was excellent. I didn't meet the actual people who worked on my car but am very grateful for the excellent work. Kendall and Vanessa in the office kept in contact and provided frequent updates so I knew what to expect. They were amazing and very friendly. Thanks very much to the entire team.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My car looks as good as new. Kendall and Vanessa in the office were efficient, kind and friendly. They kept me updated on how the repairs were going at every step. Thanks very much.

Customer Service - 5.0/5.0 -

Again Kendall and Vanessa were amazing

My Experience - 5.0/5.0 -

Kendall answered the phone and kindly explained the entire process before hand. Then she went above and beyond to assure that my rental was secured and promptly processed for approval. She kept me updated with every step of the way and was continually so helpful! The lobby was filled with peace and kindness (entire staff was friendly while keeping professionalism). Then the car was excellently repaired! Looked just as new as it looked, when the vehicle was first purchased! They did such a great job and I wouldn’t 2nd guess using them again, if needed in the future. Excellent service and results all around the board. Highly recommend, God Bless!

Likely to Recommend - 5.0/5.0 -

Highly recommend!

Repair Quality - 5.0/5.0 -

Excellent with the repairs! Highly recommend!

Customer Service - 5.0/5.0 -

Above and beyond customer service!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

This company is the absolute best

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

The customer service is top notch too...

Likely to Recommend - 1.5/5.0 -

The repairs went well and no issues but someone stole several of my CDs. I understand I should not have left them in vehicle but there was nothing to be done inside my vehicle. They went through both of the glove boxes. I felt distrust for that reason.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The ladies at the front desk are extremely helpful and personalize my care the gentleman who fix my car did an excellent job. I was so pleased to see my Car dent free beautifully done.

Likely to Recommend - 5.0/5.0 -

They repaired a vehicle for my husband years ago and did an excellent job. That’s why I returned to them.

Repair Quality - 5.0/5.0 -

Staff made it very easy transition with the repair of my car and the maintenance technicians in an excellent job bringing my car back to its original state

Customer Service - 5.0/5.0 -

Excellent customer service very personable

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean